Merlin Hotel

Hotels
•
Independent
6.4 (141 reviews)
No 1 Lebuh, Georgetown, George Town, Penang, 10200 , George Town , MY
60-4-2621336

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Facilities

Free WiFi
24-hour front desk
Designated smoking area
Safe-deposit box at front desk
Grocery/convenience store
Tours/ticket assistance
Free self parking

Review Highlights

Pros:
Comfortable
Clean rooms
Cons:
No parking
Limited amenities in room

Categories

Cleanliness
6.48
The rooms are clean and spacious.
Service
7.95
Friendly and hospitable staff.
Location
7.49
Conveniently located near food places and malls.
Room Quality
6.94
Spacious rooms but lack some amenities.
Amenities
5.47
Limited amenities available in the room.
Value for Money
5.43
Average value considering the lack of amenities.
Food and Beverage
5.48
Food options available but not extensive.
Overall Experience
5.95
Generally a good stay with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:19

Property Description

Convenient Amenities for a Comfortable Stay:
Enjoy complimentary wireless internet access, tour/ticket assistance, and a vending machine during your stay at Merlin Hotel.

Dine and Unwind:
Satisfy your cravings at the on-site grocery/convenience store and make use of the 24-hour front desk, safe deposit box, and free self-parking available to all guests.

Prime Location for Sightseeing:
Located near major attractions like Fort Cornwallis and Penang City Hall, Merlin Hotel offers easy access to explore the best of George Town.

Begin your unforgettable George Town adventure with us at Merlin Hotel.

Important information:

Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6.4
Based on 141 reviews
Cleanliness: 6.48
Service: 7.95
Location: 7.49
Room Quality: 6.94
Amenities: 5.47
Value for Money: 5.43
Food and Beverage: 5.48
Overall Experience: 5.95
M
Mohamed • family_with_children • kw
6
2026-06-26 • via Nuitee
K
Katherasan Velayadam • solo_traveller • my
7
Pros:

Room was awesome cleaning.. Keep and maintain on that part...

Cons:

Need prepare on customer parking facilities more.

2026-06-10 • via Nuitee
N
Nabil • extended_group • my
9
Clean comfortable. Need to service the aircond cause not so working. And not senior citizen/wheelchair friendly caus
Pros:

Room

Cons:

Aircond not to working

2026-06-05 • via Nuitee
S
Suresh • extended_group • my
1
I wont recommend anyone to stay here
Pros:

Dear Team,

Upon arriving at the hotel, the receptionist informed me that all rooms were fully booked and that my payment would be refunded within 24 hours.

Cons:

Dear Team,

Upon arriving at the hotel, the receptionist informed me that all rooms were fully booked and that my payment would be refunded within 24 hours.

2026-06-03 • via Nuitee
S
Serene • family_with_children • my
9
2026-06-02 • via Nuitee
R
Rashdan • extended_group • my
7
Pros:

Walking distance to Padang Kota Lama.

Cons:

Very hard to get parking.
Broken floor.
Torn towel.
No lift and hv to climb up stairs.

2026-06-01 • via Nuitee
N
Nur hidayah • solo_traveller • my
5
Pros:

Banyak kemudahan

Cons:

Econ tak sejuk

2026-05-01 • via Nuitee
A
Armzheng Ahmad • solo_traveller • my
10
2026-03-16 • via Nuitee
S
Svetlana • solo_traveller • es
4
2026-02-28 • via Nuitee
A
alif ridzuan Bin • couple • my
8
2026-01-04 • via Nuitee
A
Azilah • family_with_children • my
7
Cons:

No parking

2026-01-03 • via Nuitee
S
Siti Norhayati Yusoff • extended_group • my
6
Pros:

Comfortable

Cons:

Nothing

2025-12-31 • via Nuitee
A
Arianieyantie • extended_group • my
8
Untuk percutian singkat memang selesa. Bilik bersih dan luas.
Pros:

Lokasi dekat padang kota, 1st avenue mall dan tempat makanan lain.
Bilik besar, bersih dan selesa.
Pekerja mesra dan ramah.

Cons:

1. Kene naik tangga sampai tingkat 3 utk bilik family room. Yang bawa luggage besar, orang tua dan kanak2 agak menyusahkan.
2. Dalam bilik tak ada peti sejuk, kettle atau free air mineral. Tapi disediakan water dispenser di tingkat 2, macam susah sgt nak dapatkan air minuman 😅

2025-12-28 • via Nuitee
D
Daus • couple • my
3
2025-12-08 • via Nuitee
A
alvareena • couple • my
8
Pros:

just perfect

Cons:

nothing

2025-11-24 • via Nuitee
A
Ah Ann • solo_traveller • my
5
2025-11-19 • via Nuitee
Z
zaczaidi • family_with_children • my
7
2025-10-23 • via Nuitee
G
GOGILAN • couple • my
10
Terbaik sangat bagus puas hati ❤️❤️❤️❤️❤️
Pros:

Kemudahan awam tempat lepak dekat contoh padang kota lama
Bawa hotel ada kedai makan.
Keseluruhan sangat bagus puas hati ❤️

Cons:

X ada apa

2025-10-12 • via Nuitee
D
dato_sudhan • extended_group • my
1
Pros:

Very bad

2025-09-03 • via Nuitee
M
Mohd • solo traveller • my
10
Exceptional
2025-06-28 • via Nuitee