Best Western Johnson's Inn Downtown Gatlinburg

Hotels
•
Howard Johnson
8.2 (5524 reviews)
242 Bishop Ln , Gatlinburg , us
+1 865-436-4881

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Cleanliness of rooms
Good service
Cons:
Breakfast quality
Cleanliness of common areas
Room comfort issues

Categories

Cleanliness
7.3
Mixed feedback with reports of dirty facilities and some cleanliness issues.
Service
9.3
Generally positive comments about service and helpful staff.
Location
9.8
Highly praised location, convenient and enjoyable.
Room Quality
7.8
Some comfort issues with beds and specific room requests not met.
Amenities
8.3
Standard amenities offered, though some complaints about breakfast.
Value for Money
8.3
Decent value considering the location and price.
Food and Beverage
6.3
Negative comments regarding breakfast options.
Overall Experience
8.5
A fair value experience with some highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:39

Property Description

Luxurious Garden Oasis with Heated Pool

Nestled in the heart of Gatlinburg, Howard Johnson by Wyndham Downtown offers a serene escape with a lush garden and a sparkling heated outdoor pool. Enjoy the comfort of air-conditioned rooms featuring a private balcony and modern amenities including free WiFi.

Convenient Amenities for a Relaxing Stay

Indulge in cable TV, tea/coffee making facilities, and a private bathroom in each room. The hotel also provides free public parking for your convenience.

Explore Top Attractions Nearby

Discover the wonders of Anakeesta Mountain Adventure Park and Ripley’s Aquarium of the Smokies, just a stone's throw away. For thrill-seekers, Dollywood is a short 20-minute drive from the hotel.

Ready to experience a perfect blend of luxury and convenience? Book your stay at Howard Johnson by Wyndham Downtown Gatlinburg now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 5524 reviews
Cleanliness: 7.3
Service: 9.3
Location: 9.8
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 6.3
Overall Experience: 8.5
M
Meagan • family_with_children • us
7
2026-07-25 • via Nuitee
K
Kelly • solo_traveller • us
8
Pros:

The room was clean, roomy and quiet for its location in Downtown Gatlinburg

Cons:

Nothing it was really nice

2026-07-25 • via Nuitee
A
Amber • extended_group • us
9
Pros:

Close to everything & had a balcony for bear viewing!

Cons:

One pool was closed the whole time we were there.

2026-07-24 • via Nuitee
M
Muhammad • family_with_children • us
10
2026-07-24 • via Nuitee
C
cnspivey • solo_traveller • us
10
2026-07-23 • via Nuitee
J
Janice • family_with_children • us
10
Pros:

It is right on the strip so you walk right to it!

2026-07-23 • via Nuitee
L
Louis • couple • us
10
Keep up the good work love the updated rooms!!
Pros:

Our fifth time staying at this property and never had any issues, the staff are always nice and we were pleased to see they updated the rooms!

Cons:

Nothing bad to say!

2026-07-23 • via Nuitee
L
Leonora • solo_traveller • us
10
Superó nuestra expectativa
Pros:

Está muy bien ubicado, puedes caminar y tienes todo a unos pasos. La habitación, cómoda ,limpia y acogedora. El personal es amable y profesional. Esperamos regresar pronto.

2026-07-20 • via Nuitee
J
Jasmine • couple • us
7
2026-07-20 • via Nuitee
C
caroline • solo_traveller • us
8
Pros:

So close to the center of gatlinburg, was clean and beds were nice. The breakfast was very good as well. This is our 2nd time staying there and we would stay agian.

Cons:

Water pressure was horrible

2026-07-20 • via Nuitee
E
Ewa • solo_traveller • us
9
2026-07-20 • via Nuitee
G
Gina • family_with_children • us
8
2026-07-20 • via Nuitee
A
Anita • couple • us
4
All in all it was a great stay.
Pros:

Room was clean.It was very roomy.We like where it was at as far as location.

Cons:

The plug in the tub you have to hold it up for the water to drain not sure why it's like this . The worst thing about this room is the pillows absolutely suck they are terrible .

2026-07-19 • via Nuitee
B
Brenda • family_with_children • us
10
It was amazing!
Pros:

Every thing! The staff, cleanliness, the beds, pool.

2026-07-19 • via Nuitee
D
Douglas • solo_traveller • us
8
Cons:

The bears in the hallway were very scary but entertaining...

2026-07-19 • via Nuitee
H
Hillel • solo_traveller • il
5
2026-07-19 • via Nuitee
L
Lisa • family_with_children • us
6
2026-07-18 • via Nuitee
D
Dale • couple • us
9
Great!
Pros:

Close to the strip , very clean and quiet.

Cons:

The beds suck!

2026-07-17 • via Nuitee
D
Derek • solo_traveller • us
7
2026-07-16 • via Nuitee
J
Jamie • couple • us
9
Pros:

Fire pits, location, creek

2026-07-15 • via Nuitee