The Mountford Hotel - Free Parking

Hotels
7.4 (2409 reviews)
52-54 Croxteth Road , Liverpool , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Terrace
Family rooms
Express check-in/check-out
Facilities for disabled guests
Private check-in/check-out
Shared lounge/TV area
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Good location
Cons:
Limited breakfast options
Dated room quality
Some rooms too cold

Categories

Cleanliness
6.93
Rooms were very clean and comfy, but some reviews noted outdated decor and cold rooms.
Service
8.4
Staff was lovely and helpful, with specific mentions of excellent service.
Location
7.94
Conveniently located close to the city center and public transport options.
Room Quality
6.89
Some rooms were dated and required attention; however, many found them comfortable.
Amenities
7.42
Amenities included a pool table and decent breakfast, but the breakfast options were limited.
Value for Money
7.88
Considered good value for the pricing, especially for a short stay.
Food and Beverage
6.43
Breakfast variety was poor, with many reviews reflecting disappointment in options.
Overall Experience
7.3
Generally positive experiences but marred by specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:34

Property Description

Charming Rooms with Modern Amenities: Relax in well-equipped rooms with en-suite bathrooms, comfortable bedding, and essential amenities like a desk and a fan.

Convenient Facilities: Benefit from a 24-hour front desk, a bar, a relaxing terrace, and shared lounge areas for your comfort and entertainment.

Ideal Location: Explore nearby attractions like Sefton Park and easily reach transportation hubs and the airport. Experience convenience and comfort at The Mountford.

Book now to enjoy a delightful stay at The Mountford in Liverpool with free WiFi and parking.

Important information:

This property does not feature a reception desk.

Upon successful receipt of full payment, guests will be sent instructions regarding key collection.

Smoking on site will incur an additional charge of GBP 100

Please note that for group bookings with more than 3 rooms, a non-refundable prepayment of 25% of the full amount is required.

When booking 4 rooms or more, different policies may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 2409 reviews
Cleanliness: 6.93
Service: 8.4
Location: 7.94
Room Quality: 6.89
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.43
Overall Experience: 7.3
A
Aidan • couple • us
8
2026-05-30 • via Nuitee
C
Carl • solo_traveller • gb
9
2026-05-30 • via Nuitee
J
Jane • couple • gb
7
Good location, friendly check in, value for money.
Pros:

Good location for visiting our daughter at Greenbank student village. And Lark Lane for bars and restaurants.

Cons:

Needs some tlc- dated but on the whole fine.

2026-05-29 • via Nuitee
K
Kimone • solo_traveller • gb
1
Pros:

The hotel is below standard of what a accommodation should be.

No water in the middle of a shower.

Broken lights. Yet had to pay £50 if anything is damage. Broken chairs. Loose bathroom tiles. Chipped bath. Deplorable condition.

Cons:

Everything about this hotel is wrong. Should be reported to health and safety authority

2026-05-26 • via Nuitee
M
Moore • solo_traveller • gb
5
2026-05-26 • via Nuitee
A
Andreia • couple • pt
4
Dececionada
Pros:

A simpatia de todos os funcionários , principalmente da Virgínia.

Cons:

O quarto, a cama super desconfortável , o pequeno-almoço muito muito fraco

2026-05-26 • via Nuitee
K
Karlene • extended_group • gb
1
dissapointed, dissatisfied and feel deceived by this hotel and booking.com.
Cons:

I stayed at the hotel May 22 - 25, 2026. It was my worst mightmare.
the rooms were in very poor condition.
room 24 had windows broken in 2 places and was secured with cellotape.
the furniture in the room are very dated and very tatty.
the chair was ripped and had pieces of sponge falling out of it
we had to avoid sitting on it and kept sitting in the bed.

I went to reception and reported my concerns and was told its only cosmetic and does not affect the use of the room.
On the 23 May I could not have a shower, as there was no hot water or water coming from the taps. I had to go and shower in one of my friends room.
I reported the concern to reception, they promised to move me but later that day I had an email saying they couldnt do so. Again the water issue was not resolved.

On another night I was unable to shower again I reported the concern. The night reception told me he couldnt call a plumber out and someone had let the tap running thats why I have no water , the tank was complete drained.
I asked him so how do we resolve this issue, he only apologised for my inconvenience and left the room.
Again i had to go and disturb my friends in a room on the 1st floor to habe a shower again. This was 1:20am in the morning!

On the morning of Monday 25May, again no water to shower, I went back to reception to report the concern. I was given a key for another room to go and shower. Another inconveniemce for me again.The room I went to room 5 , had a shower cubicle that was so small you could not stretch your arms out horizontal , you could only stretch upwards vertical. I quickly showered and left the room.
I would never return to this hotel, neither would i recommend anyone to stay at this hotel.

Also, they have a policy that you must pay £50 via a bank card before staying. Taking a picture of your ID too. They claim this will cover any damages you make. This bit of information was not visible on the booking.com site , so please be careful when making bookings.

2026-05-26 • via Nuitee
D
Donna • couple • gb
1
Received a phone call when we were 20 minutes from the property to be told we didn’t have a room as they had overbooked,
Pros:

Nothing

Cons:

Customer service and putting us in a dirty apartment round the corner

2026-05-25 • via Nuitee
B
Ben • solo_traveller • gb
8
I slept well.
Pros:

Slept well. Good location for Sefton Park. Generally ok.

Cons:

The shower was a bit rubbish.
Don't get too excited about breakfast.

2026-05-24 • via Nuitee
C
Chris • couple • gb
8
2026-05-23 • via Nuitee
S
Steven • extended_group • gb
8
2026-05-17 • via Nuitee
J
James • family_with_children • gb
8
2026-05-16 • via Nuitee
N
Nelson • couple • gb
8
A great base for visitors.
Pros:

The lady on Reception was delightful, she explained which buses to use, directions to restaurants etc. It made our visit to Liverpool much easier. The buffet breakfast covered everything from cereals, continental and traditional. We thoroughly enjoyed our stay.

Cons:

As it was extremely cold and wet during our stay, the room was a little chilly. However the room was comfortable and very clean.

2026-05-14 • via Nuitee
J
Jonathan • couple • gb
8
Great location for university, nice staff
Pros:

Great location for university, nice staff

2026-05-13 • via Nuitee
H
Henderson • solo_traveller • gb
10
2026-05-12 • via Nuitee
J
Jane • family_with_children • gb
8
Pros:

Very good customer service with friendly staff. The continental breakfast had a wide choice of foods and was very generous. The cleanliness of the room and facilities was excellent. A great value for money place to stay - warm, comfortable, spotlessly clean, with welcoming staff and well located for the city centre with a good bus service from right outside the hotel. And also great location for walks in lovely parks - Sefton Park and Princes Park. Would definitely stay there again. Thank you!

Cons:

The coffee could have been hotter! The over bed lights could do with re-positioning or changing.

2026-05-11 • via Nuitee
M
Martin • solo_traveller • gb
9
Worth a stay
Pros:

Friendly staff. Comfortable beds. Good value for money

Cons:

Would have liked a English breakfast, but realise the price would have to change

2026-05-10 • via Nuitee
C
clynton • solo_traveller • pt
9
2026-05-09 • via Nuitee
D
Daniel • solo_traveller • gb
10
2026-05-09 • via Nuitee
S
Sammie B • solo_traveller • gb
6
DON'T PAY FOR BREAKFAST SHOCKING
Pros:

Room was a nice size. Location to what I needed was great. Plenty of buses into town. Topped up your tea and coffee. Would only stay due to its location. Cleanish but not to a high standard.
Bed comfy

Cons:

No bath sheet ,towel not big enough to go around you
No hairdryer or shower cap
No gates to prevent people going into the carpark especially if you are on the ground floor because you can't have your window open at night
Curtains didn't shut properly
BREAKFAST FOR CONTINENTAL WAS SHOCKING
CHEAP AND NASTY PRODUCTS
BREAD WAS WET
CHEAP TESCO DECAF COFFEE
CHEAP TEA BAGS
FOOD NOT LABELED AND COVERED
JUICES WAS A GUESSING GAME
HAD TO REMOVE YOUR PLATES FROM TABLE
STAFF DIDN'T INTERACT WITH RESIDENTS
I ended up paying at Greg's just to get a decent sandwich.
hole in the chair in the room
Pool table had a hole in it
Dust in high places in the room
Felt unsafe being on the ground floor because if I wouldn't have checked the window, it would of been unlocked during my stay.
Bad scratches on floor in room
Bedside table unstable

2026-05-08 • via Nuitee