Best Western Plus Paramount Hotel

Hotels
•
Best Western Plus
8.7 (1302 reviews)
8018A Great East Road , Lusaka , zm

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Old facilities
Inconsistent room quality

Categories

Cleanliness
8.18
Some reviews mentioned cleanliness but also noted noise issues and old facilities.
Service
9.15
Despite some complaints about management knowledge, the staff was described as friendly and helpful.
Location
9.19
Location was frequently praised for convenience and accessibility.
Room Quality
8.14
Several reviews indicated rooms needed upgrades and had issues like leaks in bathrooms.
Amenities
8.67
General sentiment was positive, though specific amenities could be improved, like Wi-Fi.
Value for Money
8.83
Guests felt they got good value based on the overall stay.
Food and Beverage
8.68
Breakfast and food quality were positively reviewed, with specific mentions of favorite items.
Overall Experience
8.75
Overall experience was good, with minor issues that did not detract significantly from their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:27

Property Description

Luxurious Accommodation
Best Western Plus Lusaka Hotel offers elegant 4-star rooms with modern amenities like air conditioning and flat-screen TVs. Each room features a private bathroom and a kettle for your convenience.

Relaxation and Dining
Guests can unwind by the year-round outdoor pool or enjoy a delicious buffet breakfast served daily at the hotel's restaurant, specializing in Indian cuisine.

Convenient Facilities
With a 24-hour front desk, business center, and complimentary newspapers, Best Western Plus Lusaka Hotel ensures a comfortable stay with all your needs met.

Experience luxury and convenience at Best Western Plus Lusaka Hotel. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUN

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Adults stay for US$40 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1302 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.83
Food and Beverage: 8.68
Overall Experience: 8.75
S
Sietske • couple • es
8
Een typisch doorgangs hotel voor 1 nacht.
Pros:

De rustige ligging en comfortabele kamers.

Cons:

Matig restaurant.

2026-07-04 • via Nuitee
E
Eva • solo_traveller • ke
10
Value for money
Pros:

Excellent location and great service

2026-07-03 • via Nuitee
A
Ari • extended_group • fi
9
Loistava hinta-laatusuhde ja ystävällinen asiakaspalvelu alusta loppuun.
Pros:

Erittäin monipuolinen ja hyvä aamiainen ystävällisellä palvelulla

Cons:

Hetkittäin hotellin vierasverkon Wifi ei toiminut, mutta muuten kaikki meni loistavasti.

2026-07-01 • via Nuitee
A
Alexander • solo_traveller • gb
8
2026-06-30 • via Nuitee
M
Mirian • solo_traveller • at
8
2026-06-29 • via Nuitee
N
Ndhlovu • solo_traveller • zw
10
2026-06-29 • via Nuitee
G
GIORGIA • couple • it
7
2026-06-28 • via Nuitee
A
Amy • solo_traveller • zm
9
2026-06-27 • via Nuitee
E
Evan • solo_traveller • au
10
Pros:

Everything

Cons:

Nothing

2026-06-25 • via Nuitee
K
Karan • solo_traveller • in
9
Decent stay and value for money
Pros:

The hotel room was good provided the manager , the staff and the wood fire pizza is really good as well

Cons:

It’s a decent stay . It’s just when we arrived some floor work was going on in basement which was a little uncomfortable but overall very nice experience

2026-06-25 • via Nuitee
C
Cynthia • couple • us
10
The BEST in Lusaka! I highly recommend this hotel! I traveled with my daughter and felt completely safe and comfortable!
Pros:

The employees were so friendly and so professional and so polite! The breakfast buffet was amazing every morning! So clean!

Cons:

The beds were a little hard and the pillows were a little weak.

2026-06-24 • via Nuitee
Y
Yonas Bekele • solo_traveller • et
7
2026-06-23 • via Nuitee
N
NICO • solo_traveller • za
9
Pros:

Staff!General manager exvelent!Food and drinks great!Pizza best in town

Cons:

Nothing

2026-06-22 • via Nuitee
K
Kalenga Tenday • couple • cd
8
Bien
Pros:

C'était parfait

Cons:

Le petit déjeuner

2026-06-22 • via Nuitee
S
Shashi • solo_traveller • in
9
Pros:

Professional staff and management

2026-06-21 • via Nuitee
B
Bruno • couple • ch
10
Erstklassiger Aufenthalt. Bestes Preis- Leistungsverhältnis.
Pros:

Haben Zimmerupgrade erhalten.

2026-06-21 • via Nuitee
M
Marko • solo_traveller • si
10
Pros:

Such a friendly staff one could only wish all hotels would be like this!👏👏👏

2026-06-21 • via Nuitee
M
Marko • solo_traveller • si
9
2026-06-19 • via Nuitee
A
Adeosun • extended_group • gb
10
2026-06-17 • via Nuitee
H
Helen • solo_traveller • au
9
Nice hotel
Pros:

Convenient for a single night stopover. Nice big room and very clean. Enjoyed the complimentary breakfast. Great choices. This has been our second stay and it met expectations.

2026-06-13 • via Nuitee