Best Western Plus Paramount Hotel

Hotels
•
Best Western Plus
8.6 (1302 reviews)
8018A Great East Road , Lusaka , ZM

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean, spacious rooms
Great central location
Good food with many options
Gym and conference facilities
Pool (when available) and city view
Complimentary upgrades reported
Flexible breakfast time (until 10am)
Cons:
Pool / pool bar closures or under repair
Occasional maintenance issues (blocked toilet, shaky tiles, dusty window seals)
Only two complimentary water bottles in room
Limited breakfast variety for some guests; packing breakfast issues
High airport taxi prices reported
Iron not provided in some rooms
Occasional intrusive evening calls to guests

Categories

Cleanliness
8.2
Rooms frequently described as clean and spacious, though a few guests reported issues (dusty window seals, shaky floor tiles, and one blocked toilet not fixed before checkout).
Service
9.3
Consistently praised: friendly, professional and helpful staff, smooth check-in, complimentary upgrades and attentive reception were highlighted across many reviews.
Location
9
Multiple guests noted a very convenient, central location close to town and shopping areas; generally described as a strong positive.
Room Quality
8.4
Spacious rooms with modern furniture and good city views reported; some maintenance/amenity gaps noted (no iron provided in some rooms, occasional minor defects).
Amenities
7.2
Good gym and conference facilities praised, pool and pool bar cited as desirable but several guests experienced closures/repairs making them unavailable during stays.
Value for Money
8.8
Perceived as very good value by several reviewers (explicit comments on quality-price); a few minor negatives like high airport taxi fares mentioned.
Food and Beverage
8.9
Food often described as excellent with many options and good breakfast hours; some notes about limited breakfast variety and occasional restaurant quality improvement suggestions.
Overall Experience
9
Overall very positive sentiment: many 'excellent' and 'highly recommended' comments, smooth communication and welcoming atmosphere despite a few isolated service/maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Luxurious Accommodation
Best Western Plus Lusaka Hotel offers elegant 4-star rooms with modern amenities like air conditioning and flat-screen TVs. Each room features a private bathroom and a kettle for your convenience.

Relaxation and Dining
Guests can unwind by the year-round outdoor pool or enjoy a delicious buffet breakfast served daily at the hotel's restaurant, specializing in Indian cuisine.

Convenient Facilities
With a 24-hour front desk, business center, and complimentary newspapers, Best Western Plus Lusaka Hotel ensures a comfortable stay with all your needs met.

Experience luxury and convenience at Best Western Plus Lusaka Hotel. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUN

Location

Guest Reviews

8.6
Based on 1302 reviews
Cleanliness: 8.2
Service: 9.3
Location: 9
Room Quality: 8.4
Amenities: 7.2
Value for Money: 8.8
Food and Beverage: 8.9
Overall Experience: 9
D
Dieter • solo_traveller • za
9
2026-10-30 • via Nuitee
F
Frederick Rossouw • solo_traveller • za
10
Pros:

Staff is always friendly and willing to help. Food is amazing and alot of options

2026-10-28 • via Nuitee
S
sergio • couple • es
9
Pros:

Todo

2026-10-26 • via Nuitee
C
Chikwanda • solo_traveller • za
7
Overall nice stay
Pros:

The spacious, clean, cool room and modern furniture made it feel like a home away from home. The city view from the 4th floor was a nice touch. The gym equipment was clean and excellent!

Cons:

Not being allowed to pack breakfast due to an early work start but being charged for bringing it early in to the room was a bit unaccommodating.
Random evening calls being asked how i was enjoying my stay while i am napping or just relaxing after a long day, felt unnesessary.

2026-10-25 • via Nuitee
J
Jose Antonio 1 • solo_traveller • de
8
Pros:

Alles gut

Cons:

Keine Beanstandungen

2026-10-25 • via Nuitee
S
sergio • couple • es
10
Inmejorable estancia calidad-precio
Pros:

Comida, ubicación, piscina

2026-10-24 • via Nuitee
S
sergio • solo_traveller • es
9
Pros:

Piscina, Comida

2026-10-24 • via Nuitee
D
Dickson Mpho • solo_traveller • za
9
2026-10-23 • via Nuitee
L
Lumumba • solo_traveller • ug
7
My Stay was really amazing
Pros:

The staff were really kind to me

Cons:

Nothing I would definitely come back without a doubt

2026-10-22 • via Nuitee
D
Dumisinkosi Dothan • extended_group • zw
9
Excellent stay overall
Pros:

Clean large room. Breakfast was good but food choice limited

Cons:

My toilet blocked on the last day and was not fixed until I checked out

2026-10-21 • via Nuitee
A
akalala • solo_traveller • zm
9
Pros:

The members of staff were so friendly

Cons:

The windows panes and seals were dusty
And the floor tiles are shaky

2026-10-21 • via Nuitee
C
Cleopas • solo_traveller • zw
10
Pros:

The rooms , the meals and conference rooms

Cons:

Provision if iron in the room

2026-10-21 • via Nuitee
M
Mwazemba • solo_traveller • ke
7
2026-10-19 • via Nuitee
M
MunaPatrick • solo_traveller • ke
7
2026-10-19 • via Nuitee
M
mehmet • couple • tr
10
Good food, good hospitality and clean hotel.
Pros:

Mükemmel ekip, güleryüzlü ve yardımseverler, otelin müdürü Doğukan Bey sizi evine misafir olmuşsunuz gibi ağırlıyor. Konumu towna cok yakın ve Lusakanın en işlek caddesi üzerinde, Lusakada ihtiyaçlarınızı karşılamak için hep bir avm’ye gitmeniz gerekir ve otele araçla 5 dk mesafede bir kaç avm var. Aynı zamanda Lusaka’nın en güzel pizzalarını Best western’de taş fırında yersiniz.

2026-10-19 • via Nuitee
A
Allan N Jensen 4400 • couple • dk
9
Pros:

Great location and staff

2026-10-18 • via Nuitee
R
ravi • solo_traveller • in
10
Pros:

It was nice stay

2026-10-18 • via Nuitee
A
Allan N Jensen 4400 • couple • dk
9
Pros:

Great hotel, great staff, great location

2026-10-18 • via Nuitee
I
Izzy • solo_traveller • zw
9
2026-10-18 • via Nuitee
O
Orietta • couple • gb
7
2026-10-16 • via Nuitee