Best Western Plus Paramount Hotel

Hotels
•
Best Western Plus
8.7 (1362 reviews)
8018A Great East Road , Lusaka , ZM

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Old facilities
Inconsistent room quality

Categories

Cleanliness
8.18
Some reviews mentioned cleanliness but also noted noise issues and old facilities.
Service
9.15
Despite some complaints about management knowledge, the staff was described as friendly and helpful.
Location
9.19
Location was frequently praised for convenience and accessibility.
Room Quality
8.14
Several reviews indicated rooms needed upgrades and had issues like leaks in bathrooms.
Amenities
8.67
General sentiment was positive, though specific amenities could be improved, like Wi-Fi.
Value for Money
8.83
Guests felt they got good value based on the overall stay.
Food and Beverage
8.68
Breakfast and food quality were positively reviewed, with specific mentions of favorite items.
Overall Experience
8.75
Overall experience was good, with minor issues that did not detract significantly from their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:27

Property Description

Luxurious Accommodation
Best Western Plus Lusaka Hotel offers elegant 4-star rooms with modern amenities like air conditioning and flat-screen TVs. Each room features a private bathroom and a kettle for your convenience.

Relaxation and Dining
Guests can unwind by the year-round outdoor pool or enjoy a delicious buffet breakfast served daily at the hotel's restaurant, specializing in Indian cuisine.

Convenient Facilities
With a 24-hour front desk, business center, and complimentary newspapers, Best Western Plus Lusaka Hotel ensures a comfortable stay with all your needs met.

Experience luxury and convenience at Best Western Plus Lusaka Hotel. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUN

Location

Guest Reviews

8.7
Based on 1362 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.83
Food and Beverage: 8.68
Overall Experience: 8.75
G
Geoff • solo_traveller • au
10
Pros:

3rd time staying here. We were upgraded each time. This time to a suite. Dogukan runs a great hotel with the most friendly and caring staff. This will always be my go to hotel in Lusaka.

Cons:

Leaving

2026-09-12 • via Nuitee
C
Crispen • solo_traveller • za
9
2026-09-11 • via Nuitee
A
Anup Uttam Desai • solo_traveller • in
9
Pros:

Good location

2026-09-11 • via Nuitee
S
schoeman • family_with_children • za
10
Pros:

Great food and friendly staff

2026-09-10 • via Nuitee
A
Assane • couple • mz
10
2026-09-05 • via Nuitee
F
Frederick Rossouw • solo_traveller • za
10
2026-08-31 • via Nuitee
A
Alix_Jiang • solo_traveller • cn
8
Pros:

酒店员工乐于助人，免费升级到高层套房。酒店早餐品种多，质量很好。

Cons:

套房内设施不尽如人意，二个洗脸池都无法排水。

2026-08-29 • via Nuitee
L
Laurence • solo_traveller • sg
10
Friendly, value for money option
Pros:

Very friendly staff. The General Manager, "D" was exceptionally accommodating and helpful. Good restaurant on the premises. Very clean. Good amenities. All in all good value for money

Cons:

It is an older hotel so the decor is dated however it makes up for that with cleanliness and friendliness.

2026-08-28 • via Nuitee
J
Jan • solo_traveller • be
10
Pros:

It was great choice to choose this hotel. Perfectly located. Staff is incredibly friendly and helpful. It is really good quality for the price. Rooms were spacious and very clean. We highly recommend it.

Cons:

We really cannot find anything what we didn't liked.

2026-08-28 • via Nuitee
H
Haozhe • couple • cn
10
2026-08-27 • via Nuitee
A
Annika • solo_traveller • ke
3
2026-08-26 • via Nuitee
L
Lisa • solo_traveller • gb
8
Pros:

Really helpful staff, nice hotel with good facilities. Gym had decent equipment and the pool area is nice. Area felt safe but we didn't find that much nearby.

Cons:

Food in the restaurant for dinner wasn't great, breakfast was pretty good.

2026-08-26 • via Nuitee
S
Shantanu • solo_traveller • in
9
2026-08-24 • via Nuitee
M
Merav • extended_group • il
10
בחירה מעולה
Pros:

עיצוב המלון מקסים.
חדר מרווח מאוד, מזרנים נוחים.
ארוחת בוקר מעולה.

Cons:

המעליות היו מקולקלות במשך יומיים,
אך עמלו על תיקונן.

2026-08-23 • via Nuitee
G
giorgio • family_with_children • it
9
Pros:

posizione ottima, posteggio, supporti dalla srtaff. Buono il ristorante.

2026-08-23 • via Nuitee
G
Geoff • solo_traveller • au
10
Pros:

Great staff and an extremely well run hotel.

Cons:

Nothing

2026-08-21 • via Nuitee
M
Miriam • solo_traveller • ke
6
The staff were kind and professional. however the rooms were small
Pros:

the rooms were too small including the bathroom

Cons:

Bathroom too small

2026-08-21 • via Nuitee
S
Sridhar • solo_traveller • in
8
2026-08-18 • via Nuitee
J
jim • solo_traveller • zw
10
Pros:

Everything was top notch

2026-08-17 • via Nuitee
G
Gregg • couple • us
10
2026-08-15 • via Nuitee