Hotel Palace Galapagos

Hotels
9 (172 reviews)
Barrio el Eden, calle Petrel y Floereana , Puerto Ayora , EC
+593 99 171 9195

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Garden
Hiking
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and spacious rooms
Great breakfast
Cons:
Occasional pests in rooms
Distance from Main Street

Categories

Cleanliness
9.14
High cleanliness praised in several reviews.
Service
9.11
Staff described as friendly, accommodating, and helpful.
Location
8.65
Good location but some mention of distance to main street.
Room Quality
9.1
Spacious rooms with comfortable beds and good amenities.
Amenities
8.63
Basic amenities with some limitations noted.
Value for Money
9.09
Generally good value reflected in positive sentiments.
Food and Beverage
9.14
Breakfast received high praise.
Overall Experience
9.11
Overall positive experiences from multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:22

Property Description

Luxurious Accommodation
Hotel Palace Galapagos offers elegant rooms equipped with modern amenities such as free WiFi, cable TV, and air conditioning. Guests can also enjoy the convenience of a minibar and a microwave in each room, ensuring a comfortable stay.

Convenient Facilities
The hotel features a tour desk at the reception to assist guests in exploring the beautiful surroundings. Additionally, the property's innovative water-treatment plant guarantees access to purified drinking water, promoting sustainability and well-being during your stay.

Exciting Activities
With a prime location near various attractions, guests can partake in thrilling activities like cycling, diving, and fishing. Whether you seek adventure or relaxation, Hotel Palace Galapagos offers a diverse range of experiences for a memorable vacation.

Experience luxury, convenience, and adventure at Hotel Palace Galapagos. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GPS

Location

Guest Reviews

9
Based on 172 reviews
Cleanliness: 9.14
Service: 9.11
Location: 8.65
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
C
Cyril • solo_traveller • fr
8
2026-09-19 • via Nuitee
A
Abel • couple • es
6
Res justifica el preu pagat
Pros:

La veritat és que poca cosa…
Hi havia aigua purificada i freda a disposició en tot moment

Cons:

Molt car tenint en compte el què ofereix. Personal correcte però molt poc entusiasta o servicial. Esperàvem recomanacions de viatge i coses a fer a l’illa, però el personal va interactuar molt poc

2026-09-06 • via Nuitee
A
Anna-Maria • extended_group • de
3
Nicht empfehlenswert! Mehr Schein als Sein.
Pros:

Sauberkeit des Zimmers.

Cons:

Die Lage ist extrem abseits, es ist wahnsinnig laut, man hört alles entweder vom Nachbarzimmer oder der Straße. Die Vorhänge schließen nicht komplett und es strahlt immer Licht ins Zimmer von der Straßenlaterne direkt vor dem Fenster. Im Badezimmer Schimmelbildung.
Die Mitarbeiter waren wahnsinnig unmotiviert und unfreundlich und haben gefühlt immer nur widerwillig weitergeholfen oder Fragen beantwortet. Preis Leistung stimmt absolut nicht und wir würden es auf keinen Fall weiterempfehlen oder nochmal buchen. Zu dem Preis kriegt ihr definitiv in einer besseren Lage mehr.

2026-09-01 • via Nuitee
A
Anne • extended_group • es
8
Pros:

Hotel confortable, con atencion a los detalles y personal atento y dedicado.

Cons:

Un poco lejos de la zona mas comercial aunque esto le da mas tranquilidad.

2026-08-26 • via Nuitee
E
Eduardo • couple • cl
10
Pros:

Buena ubicación y el servicio excepcional.

2026-08-25 • via Nuitee
M
M. Marius POP • family_with_children • fr
8
2026-08-17 • via Nuitee
A
Alessandro • extended_group • it
9
Ottimo rapporto qualità/prezzo per essere alle Galapagos
Pros:

Pulizia

Cons:

Nulla

2026-08-16 • via Nuitee
A
Alessandro • solo_traveller • it
10
2026-08-16 • via Nuitee
A
Alessandro • extended_group • it
10
2026-08-16 • via Nuitee
N
Noga • solo_traveller • il
8
2026-08-10 • via Nuitee
N
Noga • solo_traveller • il
8
Pros:

The beds were comfortable. We had a kitchen and a sofa to sit on, which was nice. Breakfast was good.

Cons:

There was a light in the entrance that was activated using a motion sensor, however, it seemed like movement from inside the room near the window activated it as well. It wasn't the most comfortable at night. Also, the water pressure wasn't great, and water takes a lot of time to heat up.

2026-08-10 • via Nuitee
G
Griselda • family_with_children • ec
10
Comoda
Pros:

El lugar era limpio y Sonia la anfitriona fue muy amable y atentan. Siempre dispuesta a que estuviéramos cómodos,

Cons:

Todo bien. El lugar es pequeño, pero las habitaciones muy bien

2026-08-10 • via Nuitee
M
Marjorie • solo_traveller • cl
10
Pros:

La atención, desayuno y comodidad de la habitación

2026-08-04 • via Nuitee
T
Tasja • couple • au
9
Great times.
Pros:

The host was most lovely and helpful. Room was clean, area to hang up clothes and roomy bathroom

Cons:

The double bed was a real double bed and a bit too small for us.

2026-07-22 • via Nuitee
J
Jaroslav • solo_traveller • sk
7
Pros:

Reception lady was really bice. She made delicious breakfast for us.

2026-07-18 • via Nuitee
G
GUILLERMO • couple • co
10
Recomiendo ampliamente el hotel y todos sus servicios
Pros:

Las instalaciones del hotel son muy buenas, excelente atención del señor Fernando, desayuno muy bueno

Cons:

Algo menor que es subsanable, las perillas de apertura y cierre de la ducha están muy duras

2026-07-05 • via Nuitee
D
Deborah • couple • gb
10
Fantastic couple of nights
Pros:

The location is great Fernando went out of his way to make us feel at home. He gave us a breakfast box in the morning because we had to be out early and kept our bags for us as we left for a couple days and came back

Cons:

Nothing

2026-07-03 • via Nuitee
P
Paula • extended_group • ec
10
Pros:

El desayuno delicioso, la atención siempre fue excelente y brindando información. El detalle de poder recargar el agua en el hotel es de mucha ayuda. Sin duda un gran lugar para hospedarse

2026-06-23 • via Nuitee
K
Kenny • couple • ec
10
Excelente hotel el dueño estuvo a la altura
Pros:

Excelente

Cons:

Todo me gustó

2026-06-20 • via Nuitee
B
Balázs György • solo_traveller • hu
10
Pros:

Kiváló szállás. Mindenben tökéletes. A személyzet nagyon felkészült és segítőkész

2026-06-18 • via Nuitee