Pan Borneo Hotel Kota Kinabalu

Hotels
8.2 (1653 reviews)
One Place Mall, Lorong Putat 3, 88200 Putatan, Kota Kinabalu, Sabah , Kota Kinabalu , MY
+60 88-327 777

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Limited breakfast options
Cleanliness issues reported

Categories

Cleanliness
7.45
Mixed reviews; some guests mentioned rooms were clean while others noted issues with leaking showers.
Service
8.95
Multiple reviews praised the staff for being friendly and helpful.
Location
8.45
The hotel is well-located near the airport and shopping areas, with convenient access.
Room Quality
7.95
Rooms generally comfortable, but some complained about dated decor and musty odors.
Amenities
8.45
Guests enjoyed amenities like the pool and breakfast, although some were disappointed in variety.
Value for Money
8.45
Most reviews stated the hotel offers good value for what is charged.
Food and Beverage
7.45
Mixed feedback; the breakfast menu lacked variety according to some guests.
Overall Experience
8.45
Overall positive experiences, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:40

Property Description

Convenient Location and Modern Amenities
Pan Borneo Hotel Kota Kinabalu is situated atop One Place Mall, providing seamless access to shopping and dining options. The hotel boasts elegant rooms equipped with free WiFi, air conditioning, and flat-screen TVs.

Dining and Leisure Options
Guests can indulge in a daily breakfast at The Coffee House, followed by meals at the in-house restaurants or cocktails at the Lobby Lounge. The outdoor swimming pool offers a refreshing retreat, while the gym caters to fitness enthusiasts.

Exceptional Services and Facilities
Benefit from affordable airport transfers, 24/7 reception assistance, and complimentary luggage storage. The hotel also features a prayer room, business center, and meeting facilities for added convenience.

To experience comfort and convenience at Pan Borneo Hotel Kota Kinabalu, book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Location

Guest Reviews

8.2
Based on 1653 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 8.45
W
Weng Keong • family_with_children • sg
8
2026-10-27 • via Nuitee
T
Tata • couple • my
8
2026-10-26 • via Nuitee
T
Tata • couple • my
8
2026-10-24 • via Nuitee
E
Emelinne • couple • sg
7
Can be improve
Pros:

It’s clean

Cons:

Breakfast was cold can be improve.

2026-10-22 • via Nuitee
J
Jasmin Kapok • solo_traveller • my
10
2026-10-17 • via Nuitee
A
Ahmad Ruslan • solo_traveller • my
9
Pros:

Very good hotel.

Cons:

Car park inside mall

2026-10-12 • via Nuitee
A
Aina • couple • my
10
Unexpected stay 😍
Pros:

Everything is good Really convenient, the location is not really at the city centre but it’s still near the airport like 4 mins away

Cons:

The breakfast not delicious .. i stayed for 4days only first breakfast they served eggs but not the rest of the stays..

2026-10-10 • via Nuitee
S
Sarolta • solo_traveller • hu
9
Pros:

Kényelmes, tágas szoba, kellemes vilagítassal, szèp berendezéssel. Bőséges reggelivel, ázsiai fogásokkal. Nekünk szokatlan volt, hogy meleg ételek is vannak reggelire, de ezt extrának fogtuk fel. Szuper volt, hogy érkezeskor ingyenes transzfert kaptunk a reptérről, ez nagy könnyebbseg volt.

Cons:

Nem tudok ilyet mondani.

2026-10-08 • via Nuitee
A
ANIS ASYIKIN • solo_traveller • my
10
Very good hotel
Pros:

Easy to chck in and chkout.The frontdesk people all nice

Cons:

Nothing

2026-10-08 • via Nuitee
S
SURIJAH • solo_traveller • my
8
2026-10-08 • via Nuitee
S
SURIJAH • solo_traveller • my
8
2026-10-08 • via Nuitee
M
Musli • solo_traveller • my
8
2026-10-07 • via Nuitee
M
Musli • solo_traveller • my
8
2026-10-07 • via Nuitee
F
FATIMAH • couple • my
10
2026-09-16 • via Nuitee
C
Changxin • couple • my
5
Pros:

Very close to airport

Cons:

Wear and tear

2026-09-14 • via Nuitee
F
FieqaJP🤍 • solo_traveller • my
10
2026-09-13 • via Nuitee
W
Willie • solo_traveller • my
10
Recommend. the price is cost-friendly
Pros:

thoses bed & pillow are soft. i slept well...

Cons:

no comment

2026-09-13 • via Nuitee
L
Larsen • solo_traveller • ca
6
2026-09-12 • via Nuitee
S
Sarzianatie • couple • my
10
2026-09-12 • via Nuitee
F
Freda • solo_traveller • my
1
2026-09-11 • via Nuitee