Pan Borneo Hotel Kota Kinabalu

Hotels
8.2 (1642 reviews)
One Place Mall, Lorong Putat 3, 88200 Putatan, Kota Kinabalu, Sabah , Kota Kinabalu , my
+60 88-327 777

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Limited breakfast options
Cleanliness issues reported

Categories

Cleanliness
7.45
Mixed reviews; some guests mentioned rooms were clean while others noted issues with leaking showers.
Service
8.95
Multiple reviews praised the staff for being friendly and helpful.
Location
8.45
The hotel is well-located near the airport and shopping areas, with convenient access.
Room Quality
7.95
Rooms generally comfortable, but some complained about dated decor and musty odors.
Amenities
8.45
Guests enjoyed amenities like the pool and breakfast, although some were disappointed in variety.
Value for Money
8.45
Most reviews stated the hotel offers good value for what is charged.
Food and Beverage
7.45
Mixed feedback; the breakfast menu lacked variety according to some guests.
Overall Experience
8.45
Overall positive experiences, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:40

Property Description

Convenient Location and Modern Amenities
Pan Borneo Hotel Kota Kinabalu is situated atop One Place Mall, providing seamless access to shopping and dining options. The hotel boasts elegant rooms equipped with free WiFi, air conditioning, and flat-screen TVs.

Dining and Leisure Options
Guests can indulge in a daily breakfast at The Coffee House, followed by meals at the in-house restaurants or cocktails at the Lobby Lounge. The outdoor swimming pool offers a refreshing retreat, while the gym caters to fitness enthusiasts.

Exceptional Services and Facilities
Benefit from affordable airport transfers, 24/7 reception assistance, and complimentary luggage storage. The hotel also features a prayer room, business center, and meeting facilities for added convenience.

To experience comfort and convenience at Pan Borneo Hotel Kota Kinabalu, book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Location

Guest Reviews

8.2
Based on 1642 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 8.45
M
MILTON • solo_traveller • uy
6
Ojo con lo que dice la reserva. Saquen foyo
Pros:

Habitaciones y limpieza.

Cons:

La reserva decia claramente desayuno disponible por 6 U$S y cobraron màs argumentando que eso era para nin̈os. Eso no era lo que decia la reserva que hice y al otro dia modificaron la pàgina.

2026-08-14 • via Nuitee
ÁlvaroPB • solo_traveller • es
10
2026-08-12 • via Nuitee
V
Venugopal • extended_group • au
5
Pros:

Location and amenities.

Cons:

Noisy rooms. Old structure

2026-08-11 • via Nuitee
A
Alexson • solo_traveller • my
10
Pros:

Alllll hanya di bawah hotel tu banyk peminta duit

Cons:

Ada bau kencing di kapet depan lift

2026-08-10 • via Nuitee
M
Mohd naim • solo_traveller • my
10
2026-08-09 • via Nuitee
L
Lesti Sidum • solo_traveller • my
1
2026-08-08 • via Nuitee
H
Hooi Ann • solo_traveller • my
9
Pros:

Strategic location, very near to KKIA. Hotel provides airport pickup (FOC) and drop off ( chargeable). Easy to get e hailing rides.

Cons:

The lighting control in the room can be improved.

2026-08-07 • via Nuitee
H
Humaidi • extended_group • my
9
2026-08-06 • via Nuitee
M
Muz syahzliyana • couple • my
10
2026-08-04 • via Nuitee
F
Fie • solo_traveller • my
8
Pros:

All

Cons:

Nothing

2026-08-03 • via Nuitee
F
Firdaus • couple • my
10
2026-07-21 • via Nuitee
V
Virginie • solo_traveller • re
8
2026-07-21 • via Nuitee
S
Shafinas • solo_traveller • my
9
N/A
Pros:

The hotel is very clean, staff is good

Cons:

N/A

2026-07-20 • via Nuitee
J
Justine • couple • nz
6
Pros:

Staff were friendly and accommodating. Beng able to store our luggage safely for a number of days was very helpful. Being in close proximity to the airport.

Cons:

Lack of amenities in the room such as milk and a small fridge.

2026-07-19 • via Nuitee
R
RUSMINA • couple • my
7
Pros:

ROOM

Cons:

NOTHING

2026-07-13 • via Nuitee
A
Ade • solo_traveller • my
9
Pros:

Good location

Cons:

Attending event at ballroom..satff not friendly n harshly

2026-07-05 • via Nuitee
M
mizal • solo_traveller • my
9
2026-07-05 • via Nuitee
S
Shadan • solo_traveller • my
9
Pros:

Staff very friendly

2026-07-01 • via Nuitee
Z
Zainal Noriman • solo_traveller • my
9
Cons:

Breakfast buffet was available, but unfortunately the taste didn't quite meet my expectations..

2026-07-01 • via Nuitee
S
Shah Alfie • solo_traveller • my
8
2026-07-01 • via Nuitee