Motel One Wien-Hauptbahnhof

Hotels
8.5 (4626 reviews)
Gerhard-Bronner-Str. 11 , Vienna , at

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent central location (opposite Hauptbahnhof, near tram and pedestrian streets)
Modern, clean rooms
Comfortable beds; quiet rooms with double glazing
Friendly/helpful staff and early check-in available
Good variety of breakfast (notably vegan options)
Convenient on-site shops and nearby restaurants/cafés
Repeat guests return to the hotel
Cons:
No kettle / no in-room coffee machine reported by multiple guests
No refrigerator in rooms
Breakfast considered expensive; some items (fresh fruit) missing and coffee not always hot
Air conditioning issues in some rooms (rooms felt hot/stuffy)
Bathroom ventilation problems in some rooms; shower dripping reported
No bicycle garage
Housekeeping less frequent for long stays; occasional room assignment errors

Categories

Cleanliness
9.2
Rooms described as modern and clean by several guests; generally praised, though a few long-stay guests noted less frequent housekeeping.
Service
9
Staff frequently described as friendly and helpful (early check-in noted, reception assisted with AC issues); one guest reported an incorrect room assignment incident.
Location
9.9
Consistently highlighted as excellent — directly opposite Hauptbahnhof, close to trains/trams, pedestrian streets, shops and restaurants; highly convenient for travelers.
Room Quality
7.6
Comfortable beds and quiet rooms (double-glazed windows) praised; several practical shortcomings reported such as missing kettle/fridge, occasional dripping shower, austere in-room cups and some AC failures.
Amenities
7.2
Good on-site restaurants/shops and breakfast variety, but multiple guests noted missing in-room amenities (no kettle, no coffee machine, no refrigerator) and occasional AC problems; no bike garage mentioned.
Value for Money
7.5
Location and comfort give good value for many guests, but breakfast perceived as expensive and some felt housekeeping frequency and amenities reduced perceived value.
Food and Beverage
7.8
Breakfast praised for variety (including vegan options) but criticised for high price; some guests noted issues like no fresh fruit salad and coffee from the machine not always hot.
Overall Experience
9.8
Majority of reviewers report a very positive stay ('Perfect Stay', repeat visits), citing convenience, comfort and friendly staff despite some amenity and breakfast drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 07:20

Property Description

Convenient Location near Vienna's Main Train Station
Located right next to Vienna's Main Train Station, Motel One Wien-Hauptbahnhof offers a convenient stay for travelers looking to explore the city with ease.

Modern Amenities for a Comfortable Stay
The air-conditioned rooms at Wien-Hauptbahnhof Motel One are equipped with a flat-screen TV and a bathroom, providing guests with a comfortable and modern accommodation experience.

Easy Access to City Centre and Attractions
With an underground station at the train station, guests can easily access the city centre in just 5 minutes. Additionally, the proximity to Belvedere Palace allows guests to explore this iconic attraction with just a short 10-minute walk.

Book your stay at Motel One Wien-Hauptbahnhof for a convenient and comfortable experience in Vienna.

Important information:

For bookings of 10 or more rooms, special conditions and extra charges may apply. Please contact the property directly for further information. Contact details are stated in the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.5
Based on 4626 reviews
Cleanliness: 9.2
Service: 9
Location: 9.9
Room Quality: 7.6
Amenities: 7.2
Value for Money: 7.5
Food and Beverage: 7.8
Overall Experience: 9.8
O
Oğuz • solo_traveller • tr
10
2026-09-12 • via Nuitee
A
Anke • solo_traveller • de
8
Gute Erfahrung mit Startschwierigkeiten
Pros:

Lage nah am Hauptbahnhof, Frühstücksauswahl ausgezeichnet, Housekeeping sehr nett, Gepäckaufbewahrung ohne Probleme

Cons:

Zimmer war zum Check-In nicht bereit/sauber, Personal beim Check-In anteilnahmslos

2026-09-12 • via Nuitee
C
Claudia • solo_traveller • de
9
2026-09-12 • via Nuitee
H
Harald • solo_traveller • at
9
2026-09-12 • via Nuitee
J
Jaroslav • extended_group • cz
9
2026-09-12 • via Nuitee
M
Michael • family_with_children • at
8
2026-09-12 • via Nuitee
G
Granit • solo_traveller • at
10
2026-09-12 • via Nuitee
L
Lisa • solo_traveller • us
10
Great Value
Pros:

Location was excellent! Bar area is comfortable and beautiful.

Cons:

Nothing

2026-09-12 • via Nuitee
A
Anne Marie Paludan • extended_group • us
8
2026-09-12 • via Nuitee
A
Alfred • couple • at
9
Sehr schöne Erfahrung - jederzeit wieder;
Pros:

Die Freundlichkeit beim Empfang bzw. im gesamten Haus, das Frühstücksangebot (Vielfalt und Qualität),
Die Lage des Hauses am Wiener Hauptbahnhof;

2026-09-12 • via Nuitee
G
Gezim • solo_traveller • at
10
2026-09-12 • via Nuitee
W
Werner • solo_traveller • at
8
Pros:

Modern und sauber

Cons:

Keine Beschwerden

2026-09-12 • via Nuitee
R
Rostyslav • couple • ua
10
2026-09-12 • via Nuitee
J
Jacordonier • solo_traveller • ch
9
2026-09-12 • via Nuitee
• extended_group • gb
9
Pros:

Nice spacious room with comfortable beds and a good shower. Very convenient location opposite the station

Cons:

Glasses in the room instead of paper cups and a net curtain at the window as we were on the 3rd floor directly opposite apartments and a hostel.

2026-09-12 • via Nuitee
E
Eugenia • couple • il
10
2026-09-12 • via Nuitee
V
Viktoria • couple • at
8
2026-09-12 • via Nuitee
E
Elisabeth • solo_traveller • at
9
2026-09-12 • via Nuitee
G
Gerda • solo_traveller • at
7
2026-09-12 • via Nuitee
K
Klaudia • solo_traveller • pl
10
Pokój był dość spory jak na 1 osobę. WiFi działało. Czysto
Pros:

Byłam tylko na 1 noc, potrzebowałam wygodnego miejsca gdzie będę mogła się odświeżyć po podróży oraz przygotować do jej kontynuacji. Motel one spełnił swoje zadanie. Obsługa była bardzo sympatyczna, Pan recepcjonista, który mnie obsługiwał o 6 rano był bardzo miły. W pokoju było czysto i przyznam, że bardzo polecam. Chętnie skorzystam ponownie następnym razem 🫶

2026-09-12 • via Nuitee