Novotel Manila Araneta City Hotel

Hotels
•
Novotel
8.8 (1632 reviews)
General Aguinaldo Avenue, Araneta City, Cubao , Manila , PH
+63 2 8990 7888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient, central location near shopping and restaurants
Friendly, attentive and accommodating staff
Clean and spacious rooms with comfortable pillows
Good breakfast buffet (popular with families)
Amenities: gym, steam rooms, pool, notable dessert/ice cream
Cons:
Bathroom/room maintenance issues (broken shower holders, faulty shower heads, bathroom doors)
Aging room features in need of updates
Breakfast replenishment and occasional slow F&B service
Coffee from machines perceived as poor
Towels looking worn/old; general maintenance intervals could improve

Categories

Cleanliness
8.3
Generally described as clean and spacious with positive remarks about housekeeping, but several guests noted issues (towels discolored, maintenance needed in bathrooms, milk/coffee machine cleanliness concerns).
Service
9.9
Consistently praised: attentive, friendly and accommodating staff, helpful front desk, special attention for birthday arrangements and advance check-in; multiple mentions of staff going above and beyond.
Location
9.5
Repeatedly highlighted as very convenient — central, surrounded by restaurants and shopping, easy access; location is a clear strong point for most guests.
Room Quality
7.8
Mixed: rooms described as spacious and comfortable (good pillows), but several maintenance/aging issues reported (broken shower holder, faulty shower heads, bathroom doors, room showing age) lowering this score.
Amenities
8.6
Positive comments on gym, steam rooms, pool and indulgent on-site offerings (notably ice cream); some operational/service shortcomings noted (Gourmet Bar slow).
Value for Money
8.5
Some guests feel the hotel is slightly pricier than alternatives but many say service, room comfort and location justify the cost.
Food and Beverage
8.4
Buffet and breakfast frequently praised, enjoyed by families; issues include poor coffee from machines, occasional slow replenishment and slow Gourmet Bar service.
Overall Experience
9.4
Overall very positive stays reported (repeat guests, memorable birthday experiences, willingness to return), driven largely by excellent staff and convenient location despite some maintenance and F&B service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Contemporary Accommodation in Quezon City

Convenient Location: Situated in the heart of Quezon City's business district, Novotel Manila Araneta City offers easy access to key landmarks such as LRT/MRT Stations, Gateway Mall, and Smart Araneta Center.

Impressive Amenities: Guests can enjoy a refreshing dip in the outdoor pool, savor delicious meals at the all-day dining restaurant, and host events in the grand ballroom or the 7 meeting rooms available on-site.

Entertainment and Leisure: With the Smart Araneta Coliseum just a few steps away, and Bonifacio High Street a short drive from the hotel, guests have plenty of options for entertainment and shopping.

Experience comfort and convenience at Novotel Manila Araneta City - book your stay now!

Important information:

Physical credit/ debit card used for payment of the Hotel reservation will be required to be presented upon check- in for verification. In the event that it will not be presented, the guest should send an email to the Hotel for alternative payment option such as payment link or other payment method.

There is an additional charge of Php 1,500.00 per pet per night when traveling with pets (maximum of two pets per room)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Location

Guest Reviews

8.8
Based on 1632 reviews
Cleanliness: 8.3
Service: 9.9
Location: 9.5
Room Quality: 7.8
Amenities: 8.6
Value for Money: 8.5
Food and Beverage: 8.4
Overall Experience: 9.4
S
Steve • couple • us
10
2026-10-25 • via Nuitee
G
Genelyn • family_with_children • ph
10
2026-10-18 • via Nuitee
M
MELODY • couple • qa
10
Convenient location with friendly staff and clean facility
Pros:

I always stay here whenever I’m in Manila. The location is very convenient, clean and friendly staff.

Cons:

During my stay this time, the bathroom doors are not working properly. But everything else is okay.

2026-10-17 • via Nuitee
A
AlexVahe • family_with_children • de
8
2026-10-15 • via Nuitee
R
RODETTE • couple • gb
10
much recommended!
Pros:

cleanliness

Cons:

none

2026-10-08 • via Nuitee
P
Peter • couple • us
8
2026-09-17 • via Nuitee
L
Leah • family_with_children • au
10
amazing hotel with awesome staff
Pros:

location and exceptional customer service
staff are respectful and always smiling

Cons:

none

2026-09-15 • via Nuitee
T
Timmyleh • solo_traveller • ph
10
A Memorable Birthday Stay
Pros:

My family and I had a pleasant stay at Novotel Araneta Center, as I chose this location to celebrate my birthday. During the booking process, they have taken note of my request and even provided a birthday token. The buffet was amazing. We had a wonderful breakfast, and the kids enjoyed their time at the pool. Overall, I will consider Novotel as one of the places to check in.

Cons:

None that I can think of.

2026-09-15 • via Nuitee
M
Michael • solo_traveller • au
9
Pros:

Clean and spacious. Nice location.
Good gym and steam rooms. The ice cream from Indulge is awesome. There's a chocolate one... it will change your life.

Cons:

Some of the door staff guys were not very communicative.
The coffee from the machines at breakfast was not good. Lattes tasted like the milk was off.
Maybe maintenance needed at shorter intervals to make sure milk lines are clean

2026-09-12 • via Nuitee
R
Raymond Rodel • couple • ph
8
Excellent experience and convenience for it’s price
Pros:

Location

Cons:

Surrounding traffic

2026-09-10 • via Nuitee
A
Angeles • solo_traveller • ph
10
2026-09-09 • via Nuitee
L
lazo • solo_traveller • ph
9
Pros:

Overall, we enjoyed our stay and would definitely come back.

Cons:

The shower room floor was quite slippery and could be a safety hazard, with no visible emergency equipment. The buffet breakfast also needed better food replenishment, as most dishes were being cleared before 10:00 AM.

2026-09-08 • via Nuitee
N
Nastazha • couple • ph
10
2026-09-05 • via Nuitee
K
Kaya • couple • be
10
2026-09-05 • via Nuitee
L
Leah • solo_traveller • au
9
it la great. could have been better if there was no issue with my shower
Pros:

good breakfast and amazing staff

Cons:

my shower head is faulty
the screw is loose

2026-09-03 • via Nuitee
J
Jenefer • couple • ph
6
2026-09-02 • via Nuitee
P
Peter Nigel • couple • gb
10
2026-09-01 • via Nuitee
A
Anna Kristina • couple • jp
7
Pros:

The location is perfect, surrounded with lots of restaurants and shopping. Breakfast buffet was great too as well as the attentiveness of the staffs

Cons:

The holder of the shower head broke. The room needs updating as it shows the age of the hotel.

2026-08-31 • via Nuitee
A
Anna Kristina • family_with_children • jp
7
2026-08-31 • via Nuitee
J
James Adam • solo_traveller • ph
10
2026-08-29 • via Nuitee