Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good amenities
Cons:
High prices
Slow service

Categories

Cleanliness
7.19
Guests mentioned the accommodations were clean.
Service
7.66
Staff were friendly and professional, but there were some delays in service.
Location
7.7
Well situated with good access to amenities.
Room Quality
7.15
Rooms were comfortable, but with some issues noted in feedback.
Amenities
8.18
Multiple restaurants and facilities available.
Value for Money
6.14
Guests felt the pricing was high for the quality offered.
Food and Beverage
7.19
Dining options were enjoyable, though some price concerns were noted.
Overall Experience
7.16
General sentiment is positive, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:54

Property Description

Magnificent Views & Luxurious Rooms
Enjoy breathtaking views over the Congo River from the 5-star Pullman Kinshasa Grand Hotel located in the Gombe area. Relax in luxurious and modern rooms equipped with air conditioning and flat-screen TVs.

Gourmet Dining & Recreation
Indulge in a culinary journey at the hotel's 3 restaurants and bars offering international, gourmet, and Mediterranean cuisine. Room service is available for a private dining experience. Stay active at the outdoor pool, fitness center, tennis, and squash courts.

Convenience & Events
Benefit from 24-hour front desk service, meeting facilities, and conference rooms for your business needs. With the Kinshasa Golf Club nearby and N'Djili International Airport just 25 km away, Pullman Kinshasa Grand Hotel is your ideal choice for a luxurious stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BZV

Location

Guest Reviews

7.3
Based on 185 reviews
Cleanliness: 7.19
Service: 7.66
Location: 7.7
Room Quality: 7.15
Amenities: 8.18
Value for Money: 6.14
Food and Beverage: 7.19
Overall Experience: 7.16
J
Jérémy • couple • fr
7
Bon séjour dans l’ensemble
Pros:

Le personnel gentil et à l’écoute

Cons:

Le changement de serviette était mal organisé

2026-09-16 • via Nuitee
J
Julie • couple • cd
8
2026-09-12 • via Nuitee
K
Kayakez karaj • couple • cd
7
Mon séjour était satisfaisant .
Pros:

La propriété et le calme

Cons:

Le bracelet passer à nos bras lors du paiement du buffet

2026-09-03 • via Nuitee
Y
YINGQIANG • couple • cd
7
2026-08-23 • via Nuitee
E
Eric • solo_traveller • cd
7
2026-08-21 • via Nuitee
A
Azim • couple • fr
9
Super
Pros:

Tous

Cons:

Rien

2026-08-15 • via Nuitee
O
Oséias • solo_traveller • pt
7
Pros:

Segurança atendimento, limpeza.....

Cons:

Nada

2026-08-12 • via Nuitee
Y
Yves • solo_traveller • cd
6
Pros:

L'emplacement

Cons:

La propreté

2026-08-11 • via Nuitee
R
Roland Dibwe • family_with_children • ch
8
Excellent séjour.
Pros:

Hôtel bien situé. Le personnel d’accueil très respectueux et chaleureux. Ils sont très attentifs aux demandes. Service d’étage a l’écoute et compétent. La propreté des chambres excellente.

Cons:

Le bruit provenant du Club le week-end, est insupportable pour les chambres qui sont au-dessus. Après réclamation, les décibels ont baissé.

2026-08-03 • via Nuitee
G
George • solo_traveller • za
7
2026-07-23 • via Nuitee
H
HARVEY • solo_traveller • fr
6
Pros:

Le personnel est irréprochable.

Cons:

Plinthes décollées, bouche VMC encrassée, les joints du carrelage dans la douche, très sales.

2026-07-22 • via Nuitee
A
adjanga • solo_traveller • fi
9
Pros:

L accueil, le petit déjeuner,

Cons:

Dans le restaurant il y avait tout les drapeaux de pays scandinave sauf la Finlande

2026-07-22 • via Nuitee
F
Fidele • extended_group • cd
7
2026-07-21 • via Nuitee
A
Adriana • couple • gb
2
Look like a business place to gather then a pleasant place to relax.
Pros:

Pool area and gym

Cons:

Some staff not polite at all. Very much noise at night from party, and not able to sleep at all until 4 am . Cleaning staff took some of the property I had in my room. Overall it wasn’t a pleasant stay. I will not go again.so disappointed.😞

2026-07-17 • via Nuitee
H
hermann • couple • fr
6
2026-07-13 • via Nuitee
F
FAUSTINO • couple • be
10
JE REVIENDRE
Pros:

TRE BIEN

2026-07-13 • via Nuitee
K
Khathu • family_with_children • za
1
A terrible experience, not 5star, Hilton hotel is better than Pullman
Pros:

It’s a bad hotel, which is not even supposed to rated as a 5star. Bad food bad bad bad……
It’s very tiny in terms of its room, will never never book there, too expensive for nothing.
Not worth the daily rate being charged, it should be rated as a 3star.

Cons:

I didn’t like everything, improve everything cause u over charge for nothing,
The hotel is not worth the money we pay. Staff are horrible, take them for hospitality training.

2026-07-08 • via Nuitee
P
Priscillia • couple • fr
9
Parfait
Pros:

Très bon accueil du personnel . Aimable et serviable

Cons:

Nous avons dû attendre 1h car aucune chambre de disponible à l’heure d’arrivé

2026-07-03 • via Nuitee
K
Kumbu • solo_traveller • fr
9
Super
Pros:

L",accueille r

Cons:

Rien

2026-06-22 • via Nuitee
M
Matamba • solo_traveller • cd
9
Pros:

Personnelles

2026-06-21 • via Nuitee