CityClass Hotel am Heumarkt

Hotels
8.5 (3198 reviews)
Auf dem Rothenberg 7-9 / Eisenmarkt , Cologne , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cleanliness issues
Noise from outside
Limited breakfast options

Categories

Cleanliness
7.64
Some reviews mentioned cleanliness issues like sticky floors.
Service
9.11
Numerous reviews highlighted friendly and helpful staff.
Location
9.15
Ideal location close to the main attractions and train station.
Room Quality
8.1
Rooms were described as clean and comfortable, with some minor issues.
Amenities
8.13
Good amenities were mentioned, although some guests had preferences.
Value for Money
8.59
Overall perceived as a good value for the experience.
Food and Beverage
8.64
Breakfast was mentioned positively with some availability concerns.
Overall Experience
8.61
Guests generally enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:05

Property Description

Luxurious Spa and Modern Rooms
Indulge in relaxation at our large spa and unwind in our modern rooms equipped with flat-screen TVs, creating the perfect retreat after a day of exploring Cologne.

Top-Notch Amenities
Enjoy the convenience of a 24-hour reception, free Wi-Fi throughout the hotel, and additional comforts like a minibar, bathrobe, and hairdryer in each room, ensuring a pleasant stay.

Delicious Dining and Entertainment
Start your day with a delicious breakfast buffet, savor evening liqueurs at the hotel bar, and explore nearby attractions such as Cologne Central Station and Cologne Cathedral, all within walking distance.

Book now and experience the ultimate blend of comfort and convenience at CityClass Hotel Caprice am Dom.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3198 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
N
Norbert • solo_traveller • de
8
2026-05-30 • via Nuitee
S
Sayat • family_with_children • tr
9
2026-05-29 • via Nuitee
J
Jacqueline • couple • de
8
2026-05-29 • via Nuitee
T
Tanja • solo_traveller • de
9
2026-05-29 • via Nuitee
M
Miranda • couple • lu
8
Central hotel good for city exploring and shopping
Pros:

Spacious room and central location, good for exploring city and shopping

Cons:

It’s a personal preference but for me the beds were too hard
The entrance is in an inner courtyard that seemed to continuously smell of weed.
Also did not check if there were exhibitions on at Koeln Messe which seriously increased the priced.

2026-05-29 • via Nuitee
C
chihwen • extended_group • tw
10
2026-05-28 • via Nuitee
J
Janina • extended_group • br
8
Pros:

Gostei muito da localização, o hotel fica na cidade velha perto de tudo, gotei também do café da manhã, do tamanho do quarto, e do chuveiro que é muito bom.

Cons:

Quando chegamos no primeiro dia o quarto estava limpo, mas tinha um cheiro estranho e uma mancha numa cadeira.
No dia seguinte o quarto não foi arrumado, porém quando questionamos nos deram toalhas limpas, e garrafas com água que era cortesia.

2026-05-27 • via Nuitee
A
Anna • solo_traveller • be
8
Un hôtel efficace pour un déplacement professionnel
Pros:

L’emplacement et la propreté

2026-05-26 • via Nuitee
F
Fabio T. • couple • it
8
2026-05-26 • via Nuitee
S
Sarajane • extended_group • ie
9
Pros:

Central , clean . Spacious.
We were given an upgrade by a lovely girl on reception.

2026-05-25 • via Nuitee
T
Tina Hagen • solo_traveller • de
9
Pros:

Top Lage, Vergünstigung im nahegelegenen Parkhaus, tolles Zimmer, super Design, gutes Frühstück, freundliches Personal

2026-05-25 • via Nuitee
• solo_traveller • de
9
Jederzeit zu empfehlen
Pros:

Beste Lage. Tolles Zimmer und Frühstück

2026-05-24 • via Nuitee
J
Juergen • couple • de
8
2026-05-24 • via Nuitee
S
Sabrina • couple • de
9
2026-05-23 • via Nuitee
O
Olena • couple • gb
10
Pros:

Мы были в дороге 16 часов, необходимо было отдохнуть и отель с пометкой «звукоизоляция комнат» был решающий, нам необходимо было выспаться чтобы продолжить свой путь. И каково же было наше удивление что отель три звезды по ощущениям был как 5 звезд! Роскошные завтраки, белоснежная постель, удобные подушки и матрац, всё чисто. Мы очень счастливы, что дали нам отдохнуть и вкусно поесть 🫶А сразу за отелем нам открылся второй сюрприз-старый город. Локация у отеля-отличная и прогулка скрасила наш отдых ещё больше. Вы-молодцы;)

2026-05-22 • via Nuitee
L
Laura • solo_traveller • de
9
2026-05-20 • via Nuitee
B
Bernd • extended_group • de
8
War alles so wir uns das vorgestellt haben
Pros:

Alles

Cons:

Nichts

2026-05-18 • via Nuitee
A
Andreas Maria • solo_traveller • de
7
2026-05-18 • via Nuitee
P
Petra • couple • nl
8
2026-05-18 • via Nuitee
O
Oleg RUS • couple • lu
8
A great solution for a weekend tourist trip.
Pros:

Excellent location, comfortable rooms and good breakfast. Friendly staff and underground public parking nearby.

Cons:

It's a bit noisy after 11:00 PM due to the large number of bars nearby. The sink is in the room, not in the bathroom.

2026-05-18 • via Nuitee