CityClass Hotel am Heumarkt

Hotels
8.5 (3231 reviews)
Auf dem Rothenberg 7-9 / Eisenmarkt , Cologne , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cleanliness issues
Noise from outside
Limited breakfast options

Categories

Cleanliness
7.64
Some reviews mentioned cleanliness issues like sticky floors.
Service
9.11
Numerous reviews highlighted friendly and helpful staff.
Location
9.15
Ideal location close to the main attractions and train station.
Room Quality
8.1
Rooms were described as clean and comfortable, with some minor issues.
Amenities
8.13
Good amenities were mentioned, although some guests had preferences.
Value for Money
8.59
Overall perceived as a good value for the experience.
Food and Beverage
8.64
Breakfast was mentioned positively with some availability concerns.
Overall Experience
8.61
Guests generally enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:05

Property Description

Luxurious Spa and Modern Rooms
Indulge in relaxation at our large spa and unwind in our modern rooms equipped with flat-screen TVs, creating the perfect retreat after a day of exploring Cologne.

Top-Notch Amenities
Enjoy the convenience of a 24-hour reception, free Wi-Fi throughout the hotel, and additional comforts like a minibar, bathrobe, and hairdryer in each room, ensuring a pleasant stay.

Delicious Dining and Entertainment
Start your day with a delicious breakfast buffet, savor evening liqueurs at the hotel bar, and explore nearby attractions such as Cologne Central Station and Cologne Cathedral, all within walking distance.

Book now and experience the ultimate blend of comfort and convenience at CityClass Hotel Caprice am Dom.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3231 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
E
Elisabeth • couple • ch
8
2026-06-13 • via Nuitee
U
Urmo P • solo_traveller • ee
10
2026-06-13 • via Nuitee
H
Hans-Thomas • couple • de
6
Pros:

Lage

Cons:

Lärm vom Hof morgens (Müllabfuhr) und der Nachbarstrasse (Partylärm)

2026-06-11 • via Nuitee
G
Gwenaëlle • family_with_children • fr
8
Emplacement super
Pros:

Emplacement super, proche du Rhin, des restaurants, de la cathédrale.
Emplacement assez calme pour la situation géographique

Cons:

La literie était moyennement confortable et il faisait assez chaud en étant au dernier étage. Pas toujours possible de laisser les fenêtres ouvertes la nuit si on veut être au calme

2026-06-09 • via Nuitee
A
Aune • couple • fi
8
2026-06-08 • via Nuitee
S
Silke • extended_group • de
7
Immer wieder gerne für einen Städtetrip nach Köln!
Pros:

Die sehr zentrale Lage.Zimmer nach hinten raus dann auch trotzdem sehr ruhig!Sehr sauber!Personal sehr freundlich!

2026-06-08 • via Nuitee
T
Teply • solo_traveller • at
10
Pros:

Alles

Cons:

Nichts

2026-06-08 • via Nuitee
A
Andrea • extended_group • de
10
2026-06-07 • via Nuitee
R
Romain • solo_traveller • lu
8
2026-06-07 • via Nuitee
M
mariaaC2729ER • Family • Louisville, Kentucky
10
Nice and comfortable hotel, convenient and quiet location
Pros:

Many varied restaurants nearby

2026-06-06 • via Tripadvisor
S
Susan • solo_traveller • ch
8
Pros:

Central location and close to the river. Good breakfast, clean room.

Cons:

It was a Friday night and a bit noisy. My air conditioner wasn't working and it was quite stuffy and warm, but the noise outside meant I couldn't open the window until around 1am.

2026-06-06 • via Nuitee
A
Anja • solo_traveller • fi
8
2026-06-06 • via Nuitee
E
Elisabeth • solo_traveller • ch
8
2026-06-02 • via Nuitee
F
Franco • couple • de
9
2026-06-02 • via Nuitee
S
Suvi • solo_traveller • fi
7
2026-06-01 • via Nuitee
M
Michael • couple • de
8
Gutes Stadthotel
Pros:

Gute Unterkunft die sich in der Innenstadt von Köln etwas versteckt hat.

Cons:

Der Save war für Tablets zu klein.

2026-05-31 • via Nuitee
S
Sandra • couple • es
7
2026-05-31 • via Nuitee
N
Norbert • solo_traveller • de
8
2026-05-30 • via Nuitee
T
Tanja • solo_traveller • de
9
2026-05-29 • via Nuitee
M
Miranda • couple • lu
8
Central hotel good for city exploring and shopping
Pros:

Spacious room and central location, good for exploring city and shopping

Cons:

It’s a personal preference but for me the beds were too hard
The entrance is in an inner courtyard that seemed to continuously smell of weed.
Also did not check if there were exhibitions on at Koeln Messe which seriously increased the priced.

2026-05-29 • via Nuitee