CityClass Hotel am Heumarkt

Hotels
8.5 (3336 reviews)
Auf dem Rothenberg 7-9 / Eisenmarkt , Cologne , de
+49 221 920540

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cleanliness issues
Noise from outside
Limited breakfast options

Categories

Cleanliness
7.64
Some reviews mentioned cleanliness issues like sticky floors.
Service
9.11
Numerous reviews highlighted friendly and helpful staff.
Location
9.15
Ideal location close to the main attractions and train station.
Room Quality
8.1
Rooms were described as clean and comfortable, with some minor issues.
Amenities
8.13
Good amenities were mentioned, although some guests had preferences.
Value for Money
8.59
Overall perceived as a good value for the experience.
Food and Beverage
8.64
Breakfast was mentioned positively with some availability concerns.
Overall Experience
8.61
Guests generally enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 14:05

Property Description

Luxurious Spa and Modern Rooms
Indulge in relaxation at our large spa and unwind in our modern rooms equipped with flat-screen TVs, creating the perfect retreat after a day of exploring Cologne.

Top-Notch Amenities
Enjoy the convenience of a 24-hour reception, free Wi-Fi throughout the hotel, and additional comforts like a minibar, bathrobe, and hairdryer in each room, ensuring a pleasant stay.

Delicious Dining and Entertainment
Start your day with a delicious breakfast buffet, savor evening liqueurs at the hotel bar, and explore nearby attractions such as Cologne Central Station and Cologne Cathedral, all within walking distance.

Book now and experience the ultimate blend of comfort and convenience at CityClass Hotel Caprice am Dom.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Location

Guest Reviews

8.5
Based on 3336 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
R
Reinhard • couple • de
9
Effizientes Hotel in bester Lage
Pros:

Tolle Lage, mitten in der Altstadt und doch sehr ruhig

2026-08-15 • via Nuitee
L
last80917 • solo_traveller • it
8
La città di cortili
Pros:

La struttura si trova in un cortiletto protetto dal traffico e dai dehor e quindi, nonostante la posizione centralissima, si gode di grande quiete. C'è tutto il necessario per un ottimo soggiorno con rapporto qualità-prezzo notevole. Impagabile la vicinanza alla promenade del Reno, veramente a pochi passi.

2026-08-15 • via Nuitee
M
Melody • family_with_children • it
9
2026-08-14 • via Nuitee
S
Steven1511 • couple • be
8
Nice hotel, friendly staff and a top location to visit Koln
Pros:

Location of the hotel was perfect to visit Koln. You can unload the car near the hotel but parking space is public and payable. Check-in went fluently. Our room was situated under the roof and quite big. Out of our window we saw a glimpse of the Dom. Bathroom was ok but small. Towels qere quite small (for a big person like myself :))
Staff was very friendly and helpfull. Breakfast was good.

Cons:

Our bathroom was small. On itself not so bad but the shower is open and water was spilled all over the bathroom. Extra towels would be a (semi) solution. Closing the shower even better. Point to improve.

2026-08-12 • via Nuitee
L
lurie • family_with_children • ru
8
Cons:

При щзаезде был чайник и вода, это хорошо.
Однако не было совсем ни чая ни кофе забыли????

2026-08-12 • via Nuitee
W
W • solo_traveller • de
9
Günstiges Hotel in Top Lage - ideal für einen Kurzaufenthalt
Pros:

Top Lage! Man ist überall schnell zu Fuß! Restaurants und Imbisse in der Nähe, ein Supermarkt auch in ca. 5-7 Minuten erreichbar. U-Bahn-Station um die Ecke. Parkhaus zu vergünstigtem Preis. Klimatisierte Räume, nettes Personal.

Cons:

Der Hinterhof sah etwas gruselig aus, aber mal im Ernst - wen interessiert das!?

2026-08-12 • via Nuitee
J
Joshua • solo_traveller • gb
10
Pros:

Been to this hotel before on a business trip and came back to stay due to superb location and comfy homely feel of the rooms. Near the Heumarkt square that is 150m away from the Rhein river flowing through Germany. At €100 a night for a double room you will not get much better than this. Breakfast is amazing too containing the usual cold meats and cheeses along with warmer items to satisfy your needs. On top of that they have cereals, pastries, bread with juices and hot drinks to your preference which we indulged

2026-08-10 • via Nuitee
C
Chiung Fang • family_with_children • tw
8
Pros:

地點方便, 自駕停車也方便

Cons:

女性員工前台告知google停車位的地點是錯的, 前台親自在我手機上google map上輸入的(garage)點是錯誤的, 輸入時我想再跟她確認位置, 但是直接打斷我, 跟我說那裏就是最近的合作車庫, QR CODE停車優惠有人反映可行, 有人反映不對, 如果有問題跟他一點都沒關係, 直到我們放棄停入公有停車場,掃描QR CODE居然可以折抵, 所以問題可能是在車庫真實的位置跟名字, 前台清楚嗎?

2026-08-09 • via Nuitee
D
deserthawk • solo_traveller • at
8
Klein aber fein, sehr zentral!
Pros:

Klein aber fein und mit Klimaanlage! Dusche super!

2026-08-09 • via Nuitee
A
Abu Abed • solo_traveller • il
9
2026-08-09 • via Nuitee
M
Marco • extended_group • de
9
2026-08-08 • via Nuitee
N
Natalja • couple • de
9
2026-08-08 • via Nuitee
S
Stefan • solo_traveller • ch
8
Fantastische Lage
Pros:

Mitten in der Innenstadt sehr ruhig an einem Innenhof gelegen, gutes Frühstück

Cons:

Keine Garage, die nächste vom Hotel aus war voll belegt, für die es eine Reduktion gegeben hätte. Sehr mühsames Selfcheckin

2026-08-08 • via Nuitee
P
patrizia • couple • it
7
Pros:

Struttura in pieno centro, comodissima per girare a piedi. Staff molto gentile

2026-08-06 • via Nuitee
B
B • couple • de
10
2026-08-06 • via Nuitee
W
Wolfgang • couple • de
8
Gerne wieder
Pros:

Gutes Frühstück, perfekte Lage

Cons:

in der Nacht war es durch die zentrale Lage auch mal laut.

2026-08-06 • via Nuitee
M
metrero • solo_traveller • es
9
Pros:

Estuvimos dos noches. La habitación era espectacular. La ubicación para visitar el casco antiguo de Colonia es genial. La catedral está a 10 minutos caminando. Hay muchos restaurantes justo en la plaza contigua al hotel. El parking está cerca y tiene descuento.

Cons:

No lo probamos pero decían que el desayuno aunque bueno, era un poco caro.

2026-08-06 • via Nuitee
M
Moritz • family_with_children • de
9
2026-08-06 • via Nuitee
X
xiaosong • extended_group • cn
9
性价比高位置优越的酒店
Pros:

1.位置特别特别特别好，离火车站，科隆大教堂，老市集，巧克力博物馆，香水博物馆，爱心桥都能步行十多分钟到达，简直完美。
2.虽然房间小，但床睡着很舒服，有空调，没有异味，很舒适不觉得闷。

Cons:

1.房间和图片不一致，比图片看起来小很多。
2.酒店入口在一个院子里，不太好找，外面的指示牌能更清楚而不是只是“hotel”就更好了。
3.酒店周围好大一片都是那种石头路，凹凸不平的，拖行李箱走路特别不方便。

2026-08-05 • via Nuitee
U
Udo • couple • de
8
Pros:

Lage gut Futter gut Personal gut

2026-08-05 • via Nuitee