CityClass Hotel Alter Markt

Hotels
8.6 (4361 reviews)
Alter Markt 55 , Cologne , de

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean rooms
Cons:
Room temperature issues
Minor maintenance issues

Categories

Cleanliness
8.56
General sentiment across reviews praises cleanliness.
Service
9.03
Multiple reviews highlight the staff's friendliness and helpfulness.
Location
9.07
Reviews consistently mention the excellent central location.
Room Quality
8.02
Some reviews mention issues with room amenities, such as the shower leaking and room temperature.
Amenities
8.55
Amenities were sufficient for most guests, but some felt improvements could be made.
Value for Money
8.51
General value perception aligns with the expected quality for the price.
Food and Beverage
8.56
Breakfast is praised but some reviews suggest improvements could be made.
Overall Experience
8.53
Overall positive experiences with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:53

Property Description

Prime Location at Alter Markt Marketplace
Located just 300 meters from the iconic Cologne Cathedral, the CityClass Hotel Alter Markt offers a prime location on the bustling Alter Markt marketplace.

Elegant Interiors and Modern Amenities
Step into elegance with our hotel's stylish interiors and modern bathrooms. Enjoy the convenience of free Wi-Fi throughout the property.

Convenient Access and Comfortable Stay
Experience comfort in our rooms equipped with satellite TV, safe, minibar, and adjustable windows. Start your day with a delicious breakfast buffet in our bright breakfast room with leather seats and a balcony.

Book your stay now at CityClass Hotel Alter Markt for a memorable experience in the heart of Cologne.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4361 reviews
Cleanliness: 8.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
R
RobLeerdam solo_traveller nl
8
Prima verblijf in Keulen
Pros:

Perfecte locatie. Prima ontbijt. Overwegend schoon.

Cons:

Junior suite, en dan vooral de badkamer, is onhandig ingedeeld. Check-in met 1 receptionist gaat niet snel.

2026-07-04 via Nuitee
H
hutchison solo_traveller gb
8
2026-07-02 via Nuitee
R
RUI solo_traveller pt
9
Óptima opção para Colónia
Pros:

Conforto , localização ( 200 metros da catedral ) muito bom pequeno-almoço

Cons:

Falta de estacionamento, embora existam 2 parques perto

2026-07-02 via Nuitee
J
jason solo_traveller gb
10
2026-07-02 via Nuitee
D
Debbie couple gb
7
2026-07-02 via Nuitee
P
PASCAL solo_traveller fr
9
Pros:

Hotel très bien situé, à proximité du centre-ville et de la gare.

Cons:

Les oreillers!

2026-07-01 via Nuitee
R
Rob extended_group dk
8
2026-07-01 via Nuitee
C
Cindy solo_traveller gb
8
Very friendly and helpful staff and clean and comfortable room.
Pros:

The hotel is in an excellent location and the rooms very clean and bed comfortable. I was travelling alone and the staff were extremely helpful and friendly. Would definitely recommend this hotel.

2026-07-01 via Nuitee
A
Allison solo_traveller us
7
The location and staff were wonderful and the accommodations were quite nice.
Pros:

The location was perfect; a short walk from the Cathedral, the U-Bahn, and the Central Train Station. The rooms were fairly spacious for the price, and the staff was friendly and very accommodating.

Cons:

Since the location is in the city center, it can become a bit noisy at night. However, after closing the windows, it is not a problem at all.

2026-06-30 via Nuitee
E
Eirini solo_traveller gr
10
Pros:

Πολύ καθαρά δωμάτια με κλιματισμό και όμορφη θέα στον καθεδρικό ή στην πλατεία με τα μαγαζιά. Χαμογελαστό προσωπικό με μεγάλη προθυμία στην εξυπηρέτηση. Καθημερινη φροντίδα του δωματίου. Ωραίος χώρος πρωινού με πολλές επιλογές.

2026-06-29 via Nuitee
A
adrian couple gb
10
Fabulous
Pros:

Perfect location - close and within easy walking distance of central station . Close to loads of restaurants. Our room had fantastic view of Cathedral. Cafe breakfast very good and plentiful.

Cons:

Nothing

2026-06-29 via Nuitee
B
Bajorat solo_traveller fr
10
2026-06-29 via Nuitee
A
Antje solo_traveller de
10
2026-06-28 via Nuitee
D
Doriano solo_traveller lu
9
2026-06-28 via Nuitee
S
StephanWunsti solo_traveller de
9
2026-06-28 via Nuitee
M
Michael solo_traveller gb
9
Wow
Pros:

Massive room, very well appointed. Comfortable beds. Cleanliness. Location.

Cons:

Nothing not to like.

2026-06-27 via Nuitee
T
Tober-Meyer solo_traveller us
8
2026-06-27 via Nuitee
H
Hans Wolfgang solo_traveller de
9
Nicht gerade preiswert, aber gute Leistung hat nunmal seinen Preis. Jederzeit gerne wieder! 👍🙏
Pros:

Ich bin mit dem Aufenthalt sehr zufrieden. Die sogenannte Minibar war mit einer Flasche Wasser gefüllt, die ohne Aufpreis jederzeit gegen neues Wasser ausgetauscht werden konnte. Dank der hohen Temperaturen

Cons:

Nichts was ich hier erwähnen könnte

2026-06-27 via Nuitee
T
Tanja solo_traveller de
10
2026-06-27 via Nuitee
J
Jordan solo_traveller nz
10
2026-06-23 via Nuitee