CityClass Hotel Alter Markt

Hotels
8.6 (4297 reviews)
Alter Markt 55 , Cologne , de

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean rooms
Cons:
Room temperature issues
Minor maintenance issues

Categories

Cleanliness
8.56
General sentiment across reviews praises cleanliness.
Service
9.03
Multiple reviews highlight the staff's friendliness and helpfulness.
Location
9.07
Reviews consistently mention the excellent central location.
Room Quality
8.02
Some reviews mention issues with room amenities, such as the shower leaking and room temperature.
Amenities
8.55
Amenities were sufficient for most guests, but some felt improvements could be made.
Value for Money
8.51
General value perception aligns with the expected quality for the price.
Food and Beverage
8.56
Breakfast is praised but some reviews suggest improvements could be made.
Overall Experience
8.53
Overall positive experiences with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:53

Property Description

Prime Location at Alter Markt Marketplace
Located just 300 meters from the iconic Cologne Cathedral, the CityClass Hotel Alter Markt offers a prime location on the bustling Alter Markt marketplace.

Elegant Interiors and Modern Amenities
Step into elegance with our hotel's stylish interiors and modern bathrooms. Enjoy the convenience of free Wi-Fi throughout the property.

Convenient Access and Comfortable Stay
Experience comfort in our rooms equipped with satellite TV, safe, minibar, and adjustable windows. Start your day with a delicious breakfast buffet in our bright breakfast room with leather seats and a balcony.

Book your stay now at CityClass Hotel Alter Markt for a memorable experience in the heart of Cologne.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4297 reviews
Cleanliness: 8.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
A
Anja • extended_group • de
9
2026-05-21 • via Nuitee
S
Susanne • couple • de
9
Super Hotel für einen Städtetrip
Pros:

Lage und Ausstattung

Cons:

Zimmer etwas klein

2026-05-20 • via Nuitee
C
Claudia • couple • de
9
2026-05-19 • via Nuitee
E
Ellen • couple • us
10
Lovely. Staff was lovely.
Pros:

Antonia, at the reception desk was excellent. She’s perfect for the job.

2026-05-19 • via Nuitee
G
Gary • couple • gb
10
Perfect! If only we had stayed longer!
Pros:

Everything! I can’t rate this hotel high enough. The location is perfect, being right on the Alter Markt. The room was fantastic. Immaculate with a view of the Dom from all windows on the North side. The bed was also very comfy.
From the start of our stay to the end, the staff couldn’t have been nicer. Very informative of places to go, helpful and generally very nice people.

Cons:

Nothing. No issues with the property.

2026-05-18 • via Nuitee
L
Liane • solo_traveller • de
9
2026-05-18 • via Nuitee
B
Barbara • couple • us
10
2026-05-18 • via Nuitee
N
Nesin • couple • gb
7
2026-05-18 • via Nuitee
M
Martina • couple • de
9
2026-05-18 • via Nuitee
H
Helene • solo_traveller • be
9
Plus jamais l’Allemagne … séjour par obligation
Pros:

Idéalement situé parking ,cathédrale , commerces
Belle deco moderne
Très propre
Spacieux,calme
Literie très confortable
Petit déjeuné exceptionnel

Cons:

Personne ne parle français

2026-05-17 • via Nuitee
M
Michaela • solo_traveller • de
9
2026-05-17 • via Nuitee
R
Richard • extended_group • us
9
My favorite Cologne hotel
Pros:

Excellent location. Second time staying here and would absolutely do it again. Very clean with excellent breakfast bar. Walkable to all Köln sights.

Cons:

Close your windows at night or you may hear the late night revelers.

2026-05-15 • via Nuitee
M
Mindaugas • extended_group • lt
9
Pros:

Very nice place, good location

Cons:

No privat car parking

2026-05-15 • via Nuitee
A
Angela • solo_traveller • ch
10
2026-05-15 • via Nuitee
E
Essam • solo_traveller • il
8
2026-05-14 • via Nuitee
F
Frank and Robin • solo_traveller • us
10
Good value, good location in the alstadt, and great friendly staff.
Pros:

We liked the location - easy to walk to all the restaurants, bars and venues we wanted to visit. Breakfast was good, plenty of choices, and the staff were very helpful and attentive especially Daniel at the front desk.

Cons:

Nothing

2026-05-14 • via Nuitee
M
Minina • couple • ru
10
Pros:

Все было супер! Отличное расположение, хороший номер!

2026-05-13 • via Nuitee
Z
Zino • couple • us
9
2026-05-13 • via Nuitee
H
HIROSHI • couple • jp
7
満足
Pros:

ロケーションが良い。
中央駅からは少し歩きますが、それでも１０分はかかりません。
ホテルの周りはレストランがとても多く、夕食には事欠きませんでした。
朝食は、ハム・チーズの種類がとても豊富で楽しめました。

Cons:

シャワーブースの扉が折戸だったので、扱いを間違うとトイレ周りがびしょ濡れになってしまいます。

2026-05-13 • via Nuitee
L
LISA • family_with_children • gb
10
Very nice stay, lovely hotel and central to everything
Pros:

Clean hotel, close to everything, breakfast very good

Cons:

Nothing

2026-05-13 • via Nuitee