CityClass Hotel Alter Markt

Hotels
8.6 (4481 reviews)
Alter Markt 55 , Cologne , DE
+49 221 9201980

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean rooms
Cons:
Room temperature issues
Minor maintenance issues

Categories

Cleanliness
8.56
General sentiment across reviews praises cleanliness.
Service
9.03
Multiple reviews highlight the staff's friendliness and helpfulness.
Location
9.07
Reviews consistently mention the excellent central location.
Room Quality
8.02
Some reviews mention issues with room amenities, such as the shower leaking and room temperature.
Amenities
8.55
Amenities were sufficient for most guests, but some felt improvements could be made.
Value for Money
8.51
General value perception aligns with the expected quality for the price.
Food and Beverage
8.56
Breakfast is praised but some reviews suggest improvements could be made.
Overall Experience
8.53
Overall positive experiences with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:53

Property Description

Prime Location at Alter Markt Marketplace
Located just 300 meters from the iconic Cologne Cathedral, the CityClass Hotel Alter Markt offers a prime location on the bustling Alter Markt marketplace.

Elegant Interiors and Modern Amenities
Step into elegance with our hotel's stylish interiors and modern bathrooms. Enjoy the convenience of free Wi-Fi throughout the property.

Convenient Access and Comfortable Stay
Experience comfort in our rooms equipped with satellite TV, safe, minibar, and adjustable windows. Start your day with a delicious breakfast buffet in our bright breakfast room with leather seats and a balcony.

Book your stay now at CityClass Hotel Alter Markt for a memorable experience in the heart of Cologne.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Location

Guest Reviews

8.6
Based on 4481 reviews
Cleanliness: 8.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
T
Tsung Han • couple • tw
9
2026-10-14 • via Nuitee
J
John • solo_traveller • gb
10
Pros:

Friendly staff. Great location. Fabulous breakfast. We will return to Cologne, at some point in our travels, and we'll definitly stay here.....well worth it for a central location.

Cons:

Nothing. It was a great place to stay

2026-10-13 • via Nuitee
B
Balinger • solo_traveller • de
8
Pros:

Das Frühstück ist sehr reichhaltig und abwechslungsreich. Ich habe für mein gebuchtes Zimmer einen kostenlosen Upgrade bekommen! Die Lage ist super!!!

Cons:

Die Klimaanlage im Zimmer hat mich gestört. Sie ging nur aus, wenn man das Fenster kippt, was nachts am Alten Markt dann aber zu erhöhtem Lärm von der Strasse her führt.
Die Rezeption hat diese dann aber manuell ausschalten können.
Ein Hinweis dafür auf dem Zimmer wäre hilfreich!

2026-10-13 • via Nuitee
S
Stéphane • solo_traveller • fr
9
2026-10-10 • via Nuitee
V
Vadim • solo_traveller • de
9
2026-10-10 • via Nuitee
R
Renate • solo_traveller • de
8
2026-10-09 • via Nuitee
D
Donna • family_with_children • au
8
2026-10-08 • via Nuitee
L
lili • solo_traveller • ro
10
2026-10-07 • via Nuitee
J
Josefine • solo_traveller • no
10
2026-10-07 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-09-19 • via Nuitee
A
Ana Sofia • family_with_children • pt
10
Pros:

Perfeitamente localizado no centro da cidade, com funcionários muito simpáticos e prestáveis.

2026-09-18 • via Nuitee
S
Stephanie • solo_traveller • us
7
Meh
Pros:

Location

Cons:

Overpriced for size of rooms and facilities.

2026-09-16 • via Nuitee
S
Steve • couple • gb
7
Not as good as expected for the price Very tight room
Pros:

Location

Cons:

The male server in the restaurant. Extremely rude guy.

2026-09-16 • via Nuitee
P
Pedro Henrique • solo_traveller • br
9
2026-09-15 • via Nuitee
Y
yasuko • couple • jp
8
観光に便利
Pros:

観光に便利な立地で、滞在中は特に問題なく過ごせました。ケルン観光の拠点として利用しやすいホテルでした。」

2026-09-15 • via Nuitee
G
Günther • couple • de
7
2026-09-14 • via Nuitee
S
Simon • solo_traveller • de
9
Pros:

Sehr freundliches Personal,vom Empfang über das Reinigungsfachpersonal über Frühstücksservice.
Sehr saubere Zimmer, Klimaanlage, trotz lebendiger Lage wunderbar ruhig. Gute Matratzen ,hervorragende Lage und ein phantastisches Frühstück. Dieses Hotel ist absolut weiter zu empfehlen. Hier kommen wir gerne wieder hin.

2026-09-13 • via Nuitee
J
Janika • extended_group • nl
9
Top hotel op een top locatie
Pros:

Zeer uitgebreide ontbijtbuffet. Aardig personeel. En uitstekende kamers

2026-09-11 • via Nuitee
A
Anja • solo_traveller • de
9
2026-09-10 • via Nuitee
G
Gabriela • couple • us
9
Easy to get to, hassle free stay
Pros:

Nice room, great blinds to keep light away and good shower.the location is fabulous, right off the train station and cathedral, plenty os restaurants right outside the door.

Cons:

Price was a little high, but it was the time of the year.

2026-09-10 • via Nuitee