STG Hotel Oxford Street - formerly St Giles London Hotel

Hotels
Bedford Avenue , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Service
Breakfast
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
6.54
Fridge and room not well kept, indicated cleanliness issues.
Service
8.51
Smooth check-in and helpful reception staff.
Location
9.05
Excellent central location praised in multiple reviews.
Room Quality
6
Rooms described as small and outdated in various reviews.
Amenities
7.53
Basic amenities mentioned, with some rooms having poor features.
Value for Money
6.99
Experience suggests mixed value given the location but some quality issues.
Food and Beverage
7.04
Breakfast received some negative comments.
Overall Experience
7.51
Overall positive feelings but tempered by several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:03

Property Description

Central Location and Nearby Attractions
Situated in London’s vibrant West End, the St Giles hotel is a stone's throw away from Tottenham Court Underground Station and popular shopping destination Oxford Street. With the Dominion Theatre just a 3-minute walk away, and Covent Garden and the British Museum within a 10-minute stroll, our location is perfect for exploring the city.

Dining Options and Bar
Indulge in a culinary journey with our three diverse dining choices: Sage & Chilli for Modern European cuisine, Hudson’s House Restaurant & Lounge Bar for a sophisticated experience, and VQ for a lively café and diner atmosphere. After a day of sightseeing, unwind at our bar open till late every night.

Comfortable Rooms and Amenities
Each bright room at St Giles comes equipped with a private shower room, TV, and complimentary tea and coffee facilities. Enjoy the convenience of in-room safe, hairdryer, and access to WiFi for your entertainment needs. For high-speed internet, upgrade for a small fee.

Book now to experience the best of London at St Giles Hotel!

Important information:

Same day luggage storage is available for £10 per item.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Video

Guest Reviews

Cleanliness: 6.54
Service: 8.51
Location: 9.05
Room Quality: 6
Amenities: 7.53
Value for Money: 6.99
Food and Beverage: 7.04
Overall Experience: 7.51
T
Travis couple gb
9
2026-07-25 via Nuitee
Y
YIYOU family_with_children cn
9
Cons:

没有直饮水

2026-07-25 via Nuitee
S
Sabrina solo_traveller de
8
2026-07-25 via Nuitee
R
Rhian solo_traveller gb
10
Pros:

Clean tidy hotel staff friendly an great location

2026-07-25 via Nuitee
P
Patricia extended_group gb
2
Very disappointed!
Pros:

The location is good

Cons:

There are lots of extra charges for example, early check in, extra charges to leave our cases whilst we attended our excursion. I have travelled the world and have never had to pay for concierge services before.
The room was terrible! The beds were like creaky camp beds. The carpet was sticky. The shower room was extremely small, the shower cubicle was so small and the shower curtain did not fit, which meant the floor was sopping wet. The lighting in the dressing table area was poor.
The breakfast buffet was poor, very minimal cereal, no porridge. The toaster only toasted one side of the bread, and on a second try it came out cremated.
Overall very poor value for money.
I have stayed at this hotel previously and found it very good but unfortunately this time it sadly fell well short. The only good thing about it is the location.

2026-07-25 via Nuitee
B
Barrie couple gb
5
Good location but as a seasoned traveller I’ve NEVER had to pay for baggage storage before
Pros:

Good location

Cons:

£10 per bag to store luggage !

2026-07-25 via Nuitee
C
CHIPAN extended_group fr
6
2026-07-25 via Nuitee
L
Liam couple ie
10
Excellent stay
Pros:

Excellent

Cons:

Only no tea in room

2026-07-25 via Nuitee
M
Michelle couple gb
4
Convenient location, but would not return
Pros:

The location was excellent

Cons:

First room we were allocated was a box room with a small double bed even though we had upgraded prior to arrival. The second room was better but still very small and would have been difficult with luggage. There were few staff around at all times. There were not enough lifts to cater for the volume of guests at checkout and ended up having to walk eight floors back to the room. At £300 a night, we did expect more.

2026-07-25 via Nuitee
M
Monique solo_traveller nl
6
Nooit meer Stg Giles
Pros:

Dat het op een goede locatie in Soho zat!

Cons:

De foto’s komen NIET overeen met wat we hebben gekregen! We hadden een 3 persoonskamer geboekt en het waren 2 kamers 1 met een kleine 2 persoons bed en inde andere kamer stond een uitgeklapte slaapbank! In de kamer met de slaapbank zat de airco maar niet krachtig genoeg om beide kamers te koelen. Er stond ergens in een hoekje een ventilator die we in de anderen kamer hebben gezet. Douche klein en vloer van de douche super glad. Bij aankomst hingen er 2 handdoeken, en we moesten NA 2 dagen vragen of ze nieuwe handdoeken wilden brengen, in de avond moest ik ze zelf gaan halen bij de receptie omdat ze niet waren gebracht, pas op dag 4 (onze vertrek dag) was er pas schoonmaak van de kamer. Het is een hotel met 9 etages met ongeveer 40 kamers per etage en maar 4 liften.. en de vloerbedekking op onze etage was ook wel aan vervanging toe

2026-07-25 via Nuitee
E
Erinn extended_group ie
1
Absolutely awful
Pros:

Nothing

Cons:

Ants in my bed - gone off milk in the fridge - empty bottles under the bed - key cards do not work

2026-07-25 via Nuitee
M
Mishal family_with_children be
8
Good
Pros:

Good location , bed was comfortable to sleep
Extra sofa bed was also very comfortable .

Cons:

waiting for lift it takes long

2026-07-25 via Nuitee
A
Aysha couple ca
5
2026-07-25 via Nuitee
K
Kevin couple gb
4
Dismal stay - will not come back
Pros:

Location

Cons:

Unhygenic shower curtain, no hand towels, no hooks to hang wet towels, light in the shower wasn’t working. Used paper hankie and earing on the floor indicating the room was not cleaned. Either £40 for an early check in or £10 for EACH small bag storage (not per room). The cost was over twice what it was 4 years ago. Obviously changing owners has not done it any favours

2026-07-25 via Nuitee
E
Eman solo_traveller eg
1
Disgusting won't stay here again
Pros:

The location is great

Cons:

Everything the room is tiny like no human can live in this no fridge no iron , hair dryer broken , no room service , no phone to call front desk , no cleaning the room daily or taking the garbage out no new towels it's a disaster

2026-07-25 via Nuitee
T
Tore couple no
5
Cons:

Renhold, bedre vifte

2026-07-25 via Nuitee
M
Maria solo_traveller gb
7
Pros:

Great location, close to underground and main attractions and West End theatres. Staff were very attentive and helpful.

Cons:

Stayed in July so the room was hot with no air conditioning and only able to open the window marginally. Also no extractor fan in the bathroom so it was stifling.
There was a very loud noise, like a generator, that started up at 5am each morning outside our window.

2026-07-25 via Nuitee
F
Fabienne extended_group ch
7
Hôtel a recommander pour sa situation parfaite.
Pros:

Emplacement parfait, très centralisé avec accès direct à une station de métro bien desservie.

Cons:

L'accueil se résume à un grand hall vide ou la seule personne nous dirige vers une borne ou on doit faire le check in/out seul. Très décevant pour un hôtel de cette qualité.
4 ascenseurs qui fonctionnent au ralenti avec un très grand temps d'attente lors des heures de pointe. Quand un ascenseur arrive enfin, bien des chances qu'il soit plein et qu'il faille attendre le prochain.
Aucun passage de femme de chambre en 4 jours, ne serait-ce pour vider la poubelle débordante ou remettre du papier toilette....

2026-07-25 via Nuitee
M
Malin couple no
8
2026-07-25 via Nuitee
R
Rebecca family_with_children gb
5
Pros:

The hotel’s location.

Cons:

I’ve been staying at this hotel for many years but this time, the noise level outside at night was too much. My boys were unable to sleep between the hrs of 2 & 5AM due to streaming and shouting on the streets.

2026-07-25 via Nuitee