STG Hotel Oxford Street - formerly St Giles London Hotel

Hotels
Bedford Avenue , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Service
Breakfast
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
6.54
Fridge and room not well kept, indicated cleanliness issues.
Service
8.51
Smooth check-in and helpful reception staff.
Location
9.05
Excellent central location praised in multiple reviews.
Room Quality
6
Rooms described as small and outdated in various reviews.
Amenities
7.53
Basic amenities mentioned, with some rooms having poor features.
Value for Money
6.99
Experience suggests mixed value given the location but some quality issues.
Food and Beverage
7.04
Breakfast received some negative comments.
Overall Experience
7.51
Overall positive feelings but tempered by several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:03

Property Description

Central Location and Nearby Attractions
Situated in London’s vibrant West End, the St Giles hotel is a stone's throw away from Tottenham Court Underground Station and popular shopping destination Oxford Street. With the Dominion Theatre just a 3-minute walk away, and Covent Garden and the British Museum within a 10-minute stroll, our location is perfect for exploring the city.

Dining Options and Bar
Indulge in a culinary journey with our three diverse dining choices: Sage & Chilli for Modern European cuisine, Hudson’s House Restaurant & Lounge Bar for a sophisticated experience, and VQ for a lively café and diner atmosphere. After a day of sightseeing, unwind at our bar open till late every night.

Comfortable Rooms and Amenities
Each bright room at St Giles comes equipped with a private shower room, TV, and complimentary tea and coffee facilities. Enjoy the convenience of in-room safe, hairdryer, and access to WiFi for your entertainment needs. For high-speed internet, upgrade for a small fee.

Book now to experience the best of London at St Giles Hotel!

Important information:

Same day luggage storage is available for £10 per item.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LHR

Location

Property Video

Guest Reviews

Cleanliness: 6.54
Service: 8.51
Location: 9.05
Room Quality: 6
Amenities: 7.53
Value for Money: 6.99
Food and Beverage: 7.04
Overall Experience: 7.51
V
Veselina couple bg
10
2026-08-15 via Nuitee
A
ANDY couple gb
1
Crap
Cons:

That there was no house keeping

2026-08-15 via Nuitee
M
Michael family_with_children gb
7
Met
Pros:

After reading the Tripadvisor reports on this hotel I thought about cancelling the booking. Our room had the perfect layout for three people with one double bend and a single in a shielded area. There were scuff marks on the black skirting boards and a corroded tap in the sink but the shower was in good working order and clean. The aircon unit in the main bedroom did not work but a fan was available. We were located on the 7th floor which minimised the street noise. The location of this hotel is excellent with easy access to theatres, Covent Garden and Oxford Street. Y experience therefore did not reflect the adverse comments on Tripadviser.

Cons:

A s we stayed on the two hottest days on record, working air conditioning or at the very least fans in fans in each bedroom were essential. Paint skirting boards and replace sink taps.

2026-08-15 via Nuitee
S
Shane couple ie
3
Wouldn’t stay again…
Pros:

Central location

Cons:

When we check in it was 1.30pm and we I were told the room was ready but y but would cost £20 to check in before 2.15pm. You had to pay £10 per item if you wanted to leave your luggage there. So had to wait the 45 mins in the lobby waiting for check in. When we did get checked in we went to our room and there was a woman in it. They’d given us the keys to someone else’s room. Rooms are very small and double urban rooms really should be single occupancy only.. again leaving your luggage when checking out costs £10 per item. They luggage staff were just plain rude. The check in staff were very friendly. Great location. Mostly lovely staff but awful standard of rooms and facilities.

Blood splatters and stains on bedroom walls. Very dated in hallways.. double room should be single occupancy only..

2026-08-15 via Nuitee
J
Joanne extended_group gb
8
Pros:

Location is the main draw for this hotel. Room was clean.

Cons:

No longer provide yea and coffee facilities in the room. Bed was not very comfortable.

Breakfast had increased in price.

2026-08-15 via Nuitee
K
Karon couple gb
6
Cons:

No air con, no kettle in room

2026-08-15 via Nuitee
A
Alessandro couple it
2
Pessimo
Pros:

Posizione ottima.

Cons:

Camera sporca, come si vede chiaramente dalle foto. La pulizia e il rifacimento della camera sono
addirittura un servizio a pagamento: una cosa inaccettabile per una struttura che viene venduta
come hotel a 3 stelle.
Il servizio del personale è praticamente inesistente. Non aiutano, non ascoltano e spesso nemmeno
ti considerano. Abbiamo trovato un atteggiamento molto maleducato e una totale mancanza di
professionalità: il cliente viene trattato semplicemente come un numero.
La pulizia generale dell’hotel è pessima. Camera e ambienti sporchi, ben lontani dagli standard che
ci si aspetta da un 3 stelle.
Esperienza davvero vergognosa. La classificazione e il prezzo non rispecchiano minimamente il
servizio offerto.

2026-08-15 via Nuitee
P
Pasquale couple it
8
2026-08-15 via Nuitee
M
MARIA MARGARITA solo_traveller es
10
Ubicación perfecta
Pros:

El trato de los recepcionista. Mi hija tuvo una alergia muy fuerte y tuvimos que permanecer más tiempo por la mañana porque estaba enferma con fiebre. Nos ayudaron en todo y nos facilitaron quedarnos hasta la salida del avión. La chica encantadora.
Ubicación increíble.

Cons:

Un poco caluroso en verano.

2026-08-15 via Nuitee
M
Mattia extended_group it
5
Non credo di tornarci in questo albergo
Pros:

Personale sempre disponibile

Cons:

All inizio eravamo in una stanza dove si faceva fatica entrare perfino con le valige… poi ci hanno cambiato stanza… ma Letto matrimoniale da 1 piazza e mezza… capelli nelle lenzuola bagno chiuso senza finestre e aspirazione al minimo…
Condizionatore molto rumoroso tanto da rendere difficile dormire la notte.
Colazione passabile, non tanta varietà

2026-08-15 via Nuitee
M
Moray extended_group lu
8
2026-08-15 via Nuitee
K
Kirsten solo_traveller ie
1
2026-08-15 via Nuitee
N
Niels couple dk
5
God beliggenhed men usædvanlig dårlig service hvad angår ekstra gebyr for noget andre har som almindeligt.
Pros:

God morgenmad.

Cons:

Skulle betale 80 euro for at få værelse med aircondition selvom det stod på booking.com der var aircondition generelt. Ingen rengøring i fire dage uden ekstra betaling og gebyr får at stille bagage før og efter ophold.

2026-08-15 via Nuitee
M
Maria couple gb
7
2026-08-15 via Nuitee
F
Ferretti solo_traveller it
8
Ottimo soggiorno a Londra
Pros:

La posizione. 10 minuti da Trafalgar Square, 2 minuti fermata Metro. Autobus 2 minuti

Cons:

Gli ascensori, la camera vecchia, senza aria condizionata

2026-08-15 via Nuitee
D
Douglas couple gb
9
God check in staff pleasent
Pros:

Everything overall good

Cons:

Bar princess no maps or leaflets to help you get around

2026-08-15 via Nuitee
N
Nadia solo_traveller it
8
2026-08-15 via Nuitee
M
maria de la Cruz solo_traveller ar
9
Excelente ubicación
Pros:

Nos dieron por la ola de calor Upgrade con aire acondicionado

Cons:

Pocos ascensores mucho tiempo para subir y bajar de la habitación

2026-08-15 via Nuitee
V
Vera Lucia solo_traveller es
1
The invisible stay.
Pros:

I have never stated at this hotel and I am fed up with messages about my stay. This applies to my wife as well.

Cons:

Everything as I have never stayed at this hotel.

2026-08-15 via Nuitee
C
Chris couple au
7
Would have been much better if tea and coffee were available in the room.
Pros:

The hotel is situated at a really good area especially for theatres

Cons:

No tea making facilities! No air conditioning, not very comfortable in the very hot weather that is expected in this summer.

2026-08-15 via Nuitee