Hotel Urbainn

Hotels
8.4 (240 reviews)
Ctra. Veracruz-Xalapa Lt 91 Mza 30 , Veracruz , MX

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
WiFi issues
Basic breakfast
Noise from the street

Categories

Cleanliness
7.99
Some reviews mentioned the need for better maintenance and cleaning.
Service
8.96
Many reviews praised the friendly and helpful staff.
Location
8.5
Convenient location near the airport, but some noise was noted.
Room Quality
8.45
Generally comfortable rooms, though some were small and needed cleaning.
Amenities
8.48
Basic amenities provided, though some issues with WiFi and TV.
Value for Money
8.44
Overall seen as providing good value, especially with free breakfast.
Food and Beverage
7.99
Breakfast received mixed reviews; some found it basic but others enjoyed it.
Overall Experience
8.36
Overall satisfactory experience with notable points for service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:37

Property Description

Luxurious Accommodation: Hotel Urbainn in Las Bajadas offers a premium stay experience with modern amenities and impeccable service.

Gastronomic Delights: Indulge in a culinary journey at our on-site restaurant, offering a diverse menu to satisfy your taste buds.

Convenient Location: Situated just 3.1 km from General Heriberto Jara Airport, with easy access to Veracruz and Chachalacas, Hotel Urbainn is the perfect choice for travelers seeking comfort and convenience.

Book your stay at Hotel Urbainn now to experience luxury and convenience at its best!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VER

Location

Guest Reviews

8.4
Based on 240 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.36
G
Gregory • couple • us
7
2026-09-18 • via Nuitee
R
RSG • solo_traveller • mx
10
2026-09-10 • via Nuitee
H
Héctor • couple • mx
10
2026-09-06 • via Nuitee
M
Margarita Guadalupe • solo_traveller • ca
9
Relajante
Pros:

Todo ,pero sobre todo él desayuno

2026-09-05 • via Nuitee
L
Lugo Ramírez • solo_traveller • mx
8
2026-09-03 • via Nuitee
G
Gonzalez • solo_traveller • mx
10
Excelente servicio
Pros:

La empatía del hotel, ya que me cambiaron mi vuelo y no hubo problema para el cambio de fecha. Los empleados muy atentos y amables.

2026-09-03 • via Nuitee
J
José Estuardo • solo_traveller • gt
8
Te dan lo que ofrecen
Pros:

Que dan lo que ofrecen.

Cons:

Podrían invertir un poco más en ornato

2026-08-21 • via Nuitee
L
Lissette • solo_traveller • mx
8
2026-08-15 • via Nuitee
G
Gloria María • solo_traveller • mx
10
Pros:

La ubicación

2026-08-11 • via Nuitee
E
Elisa • couple • mx
1
Una actitud totalmente inapropiada
Pros:

Cercanía al aeropuerto y free trasnsportation

Cons:

Arturo, el recepcionista, tuvo una actitud pésima y cero orientación al servicio. Arrojaba las llaves hacia los huéspedes, hacía caras ante cualquier solicitud y en ningún momento mostró amabilidad, atención o disposición para ayudar. Su actitud fue completamente inapropiada para alguien trabajando en recepción. Si además solo hay personal en recepción durante la noche, ¿a quién se supone que debe recurrir un huésped cuando recibe este trato? Definitivamente necesitan revisar quién está de cara al cliente.

2026-08-07 • via Nuitee
R
Ramiro • solo_traveller • us
10
Pros:

Clean, soft comfertable clean bed, good a/c, and near Airport 5 min away.

Cons:

I recomend to buy snacks before you get there because any store is a good 15 min walk away

2026-08-06 • via Nuitee
J
Juan Rocendo • extended_group • mx
8
2026-08-03 • via Nuitee
V
Vicente • solo_traveller • mx
9
2026-08-02 • via Nuitee
B
Bernabé • couple • mx
10
Comodidad y buena atención por precio módico.
Pros:

Personal amable y buen desayuno, todo por un precio moderado. Volveremos allí.

Cons:

Nada nos disgustó.

2026-07-26 • via Nuitee
D
D_any • solo_traveller • mx
8
Pros:

Las camas cómodas

Cons:

Se ve que no le dan mantenimiento al hotel hubo problemas para encender el clima y es muy viejo

2026-07-22 • via Nuitee
O
Oscar • solo_traveller • mx
10
2026-07-20 • via Nuitee
A
Ana bertha • couple • mx
7
2026-07-18 • via Nuitee
A
Angelina • solo_traveller • mx
10
Excelente
2026-07-12 • via Nuitee
L
Lopez Martinez • solo_traveller • mx
10
2026-07-10 • via Nuitee
R
Raul • solo_traveller • mx
1
Pros:

Nada pésimo servicio y sucio

Cons:

Todo

2026-07-10 • via Nuitee