Extended Stay America Select Suites - Cleveland - Airport

Hotels
•
Extended Stay America Select Suites
6.8 (550 reviews)
20829 Emerald Parkway , Cleveland , US
+1 216-303-7060

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Uncomfortable beds
Presence of roaches

Categories

Cleanliness
3.76
Numerous reviews mentioned dirty rooms with awful smells, roaches, and unclean linens.
Service
8.73
Most reviews reflected positive experiences with the staff, highlighting their friendliness and helpfulness.
Location
9.27
The location was frequently praised for its proximity to the airport.
Room Quality
4.72
Multiple complaints about uncomfortable beds, cockroaches, and unsatisfactory room conditions.
Amenities
5.75
Amenities were criticized as lacking, such as the absence of toiletries and the general state of the rooms.
Value for Money
7.21
While seen as cheap, many felt the price was not justified given the condition of the hotel and service received.
Food and Beverage
7.76
No specific mentions of food or beverage services; assigned a middle score based on common expectations.
Overall Experience
7.23
General dissatisfaction due to cleanliness issues overshadowed by positive staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:56

Property Description

Convenient Location
Extended Stay America Select Suites - Cleveland - Airport is ideally situated in close proximity to major attractions like I-X Center and Westfield Great Northern Shopping Center. With NASA Glenn Research Center just 3 km away, our hotel offers easy access to key destinations in Cleveland.

Comfortable Accommodation
Each air-conditioned room at our 3-star hotel features a private bathroom, free WiFi, a wardrobe, and a flat-screen TV. Enjoy the convenience of complimentary toiletries during your stay at Extended Stay America Select Suites - Cleveland - Airport.

Nearby Attractions
Explore popular landmarks such as Cleveland Metroparks Zoo and Cleveland Browns Stadium, located just a short distance from our non-smoking property. With Cleveland Hopkins International Airport a mere 2 km away, your travel convenience is our priority.

Book your stay at Extended Stay America Select Suites - Cleveland - Airport now for a memorable experience!

Important information:

Housekeeping service is offered every 14 days.

When booking 14 nights or more, additional supplements may apply.

Payment should be made via credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

6.8
Based on 550 reviews
Cleanliness: 3.76
Service: 8.73
Location: 9.27
Room Quality: 4.72
Amenities: 5.75
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 7.23
B
Boyles • solo_traveller • us
1
2026-09-18 • via Nuitee
K
Karina • solo_traveller • kz
7
Pros:

I checked in late at night, and I’m grateful to the young woman who met me and got me settled in!

Cons:

There’s a terrible smell of vomit in the hallway—it’s unbearable 🤮
The TV didn't work, it kept turning off.
The towel was not snow-white and was poorly made. The price isn't worth the quality 😭

2026-09-17 • via Nuitee
R
Rick • solo_traveller • nl
2
Very unsafe
Pros:

The location

Cons:

There were blood stains on the shower curtain and on my bed sheets. Loud people in the hallways

2026-09-17 • via Nuitee
N
Nicolette • solo_traveller • us
2
Nice staff, too many bugs and unclean room.
Pros:

The staff was very kind & welcoming.

Cons:

The room was in really bad shape. My towels were dirty with someone else’s makeup and hair. There was a used soap in the shower. And my second night I had to kill SIX disgusting bugs crawling around the bathroom & bedroom. I literally left in the middle of the night & slept in my car because I was so grossed out.

2026-09-16 • via Nuitee
J
Joy • solo_traveller • us
1
Pros:

I had a fridge and stove top

Cons:

It had bugs, the bed was small like a college bed and it was dog poop in the hallways

2026-09-14 • via Nuitee
D
Darryl • couple • us
1
Will never try to stay again, and will let everyone know!
Pros:

Anyone who’s stay there is crazy, bugs in the room. Was able to stay as power went out, and they charge me for the three night, and I never stayed there, even for one night! Bad look for booking’s dot com.

Cons:

Nothing

2026-09-06 • via Nuitee
M
Monta • couple • us
10
2026-08-26 • via Nuitee
I
ISNEIR CATARINE • solo_traveller • br
10
Pros:

De tudo. Atendimento e espaço agradável.

Cons:

De nada.

2026-08-22 • via Nuitee
J
Julius • couple • us
7
Great location and great value, stayed there before but didn’t have a bug problem.
Pros:

It was a great location.

Cons:

There were bugs in the bathroom, it could be do to remodeling.

2026-08-22 • via Nuitee
M
Michele • couple • us
1
We did not stay at this hotel as it was infested with fleas. We cancelled the reservation.
Pros:

We did not stay at this hotel as it was infested with fleas. We cancelled the reservation.

Cons:

We did not stay at this hotel as it was infested with fleas. We cancelled the reservation.

2026-08-15 • via Nuitee
L
Lewis • family_with_children • us
1
2026-08-10 • via Nuitee
A
Akeenyell • solo_traveller • us
5
It was dirty the people wasn’t nice it was loud
Pros:

A different hotel

Cons:

Everything

2026-08-07 • via Nuitee
J
Janics • solo_traveller • us
1
Pros:

Didn't like nothing at all

Cons:

It was very nasty and dirty I was cleaning the room first 2hrs that I was there, their housekeepers are rude and nasty, the employees was horrible the people they have staying there was very loud n ghetto.

2026-08-02 • via Nuitee
G
Gibbons • solo_traveller • us
7
2026-07-21 • via Nuitee
L
Lee • family_with_children • us
1
2026-07-20 • via Nuitee
C
Carol • solo_traveller • us
7
2026-07-20 • via Nuitee
L
Laura • solo_traveller • us
10
2026-07-11 • via Nuitee
C
Camilo • solo_traveller • pe
7
2026-07-10 • via Nuitee
D
dubiel • couple • us
1
2026-07-10 • via Nuitee
R
raesheona • couple • us
1
2026-07-07 • via Nuitee