Extended Stay America Select Suites - Phoenix - West

Hotels
•
Extended Stay America Select Suites
7 (257 reviews)
1360 North 43rd Avenue , Phoenix , us
+1 602-278-5200

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Nice staff
Good amenities
Cons:
Dirty rooms
Cockroaches
Poor maintenance
Unsatisfactory service

Categories

Cleanliness
4.46
Multiple comments on dirty rooms, cockroaches, and inadequate cleaning.
Service
9.43
Staff was nice and provided assistance, despite some systemic issues.
Location
7.47
Location is affected by nearby homeless individuals, which raises safety concerns.
Room Quality
3.92
Numerous reports of infested and poorly maintained rooms.
Amenities
7.45
Basic amenities provided, but lack of cleanliness significantly affects their value.
Value for Money
6.41
Guests felt they did not receive a satisfactory experience for the money spent.
Food and Beverage
8.46
Not much feedback available, assumed standard quality for the hotel tier.
Overall Experience
8.43
Overall dissatisfaction reported by many guests influenced by serious issues, but some positive interactions noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 17:15

Property Description

Convenient Location
Located only 5 miles from Phoenix city center, Extended Stay America Select Suites - Phoenix - West offers spacious studios with full kitchens, making it ideal for both short and long-term stays.

Fully Equipped Studios
Each studio features one or two double beds, a full-size refrigerator, microwave, 2-burner hob, cable TV, dining area, and on-site laundry facilities. The kitchen amenities provide guests with the convenience of preparing their own meals during their stay.

Nearby Attractions
Explore the vibrant city of Phoenix with ease, as museums and golf courses are just minutes away from the hotel. Whether you're here for work or leisure, Extended Stay America Select Suites - Phoenix - West ensures a comfortable and convenient stay.

Book your stay now at Extended Stay America Select Suites - Phoenix - West for a memorable and enjoyable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 257 reviews
Cleanliness: 4.46
Service: 9.43
Location: 7.47
Room Quality: 3.92
Amenities: 7.45
Value for Money: 6.41
Food and Beverage: 8.46
Overall Experience: 8.43
G
Garcia • couple • us
7
2026-07-21 • via Nuitee
J
Joana • solo_traveller • us
1
Pros:

The only thing I liked was how I was treated by the guy named Pablo from the night's front desk. Best customer service and very helpful.

Cons:

I hated everything .There were so many roaches in that room bathroom kitchen on My BED!! AND THE WORST OF ALL WAS THE service and the way I was treated by the morning front desk women .. how does she even work there she cussed me out so many times and kicked me out and stood at my door until i left and why did she kick me out because it was passed checked out 11:30am and I had told them I was going to extend for another day when house keeping asked if i was checking out so here I am nice enough to tell front desk hey my brother is on his way to money on my card to pay the hotel and she asked for my room # and tells me why are you there i have it as vacant im like no i told them i was going to extend it and im here to let you the ill get ny money no more then 5 min so she says noo get the fuck out before i call the cops walked and opened my door and stood there until i left the room and plus she was told that i had prepaid it.. .. its was so embarrassing her yelling out loud like if im a criminal just because i needed like 5 to scan my car .. people would walk by and look inside the room and her just tell them proud of wat she was doing to me humoliating

2026-07-14 • via Nuitee
R
Rafael • couple • us
10
Pros:

The beds

Cons:

The befs

2026-07-09 • via Nuitee
J
Jose • solo_traveller • us
10
Pros:

Everything

2026-07-01 • via Nuitee
A
Alex • solo_traveller • us
10
2026-06-29 • via Nuitee
S
Summer • couple • us
10
2026-06-22 • via Nuitee
G
Ghiotto • solo_traveller • us
7
Pros:

It's location is perfect,right next to grocery stores. Very peaceful at night.

2026-06-19 • via Nuitee
R
Robert • couple • us
5
Overall we had pleasant stay AC was real cold ,best thing !
Cons:

There were roaches on the wall, and cum stains on the sofa!

2026-06-17 • via Nuitee
G
Guadalupe • solo_traveller • us
10
2026-06-16 • via Nuitee
G
Guadalupe • solo_traveller • us
10
2026-06-16 • via Nuitee
M
Marcelino • solo_traveller • us
10
Pros:

That u need a room key to enter the front door to get to our rooms.

Cons:

Had a little struggle unlocking my door with the room keys at times.

2026-06-12 • via Nuitee
W
Williams • solo_traveller • us
7
2026-06-12 • via Nuitee
J
Juan • solo_traveller • us
9
2026-06-07 • via Nuitee
T
Tinika finch • solo_traveller • us
10
Pros:

Beth is awesome! All staff and property are great.

2026-06-01 • via Nuitee
S
Sumlin • couple • us
1
Horrible waste of money
Pros:

I wasn’t even able to stay at the room.. The fire alarm went off and never went off.. Roaches crawling everywhere and the hallways smell like meth and piss.. Wish I could get my money back

Cons:

Everything about this place was wrong

2026-05-22 • via Nuitee
T
THEOPHILE HODARI • solo_traveller • us
1
Pros:

Nothing

Cons:

Cleaning and customer service

2026-04-30 • via Nuitee
O
Omar • solo_traveller • us
1
Pros:

Initially, the value seemed fair as I would only be sleeping here (maybe 5 hours per night).

Cons:

BEWARE THE ROACHES! If I could give this property/stay a 0 rating, I would have, but that wasn't an option. I should have just walked away when I walked in. The lobby and corridors were dirty, humid and had a very bad smell. When I got to my room, I immediately noticed the door had been tampered with (you could literally see in and out of the room through the gap), Maybe they hoped I didn't notice? Not to mention the bad smell. After bringing this to their attention, they said they would look into moving me into another room but no guarantees? The room that they moved me to looked dirty, had a broken cabinet door hanging by the hinges, a slate on the blinds was broken and the smell wasn't pleasant in this room either. Against my better judgment, I gave it a chance since I'd only be sleeping there a few hours a night. BIG MISTAKE!

Aside from those not so pleasant things:
- Night 1 wasn't horrible other than the stuff mentioned above and the terribly thin mattress.
- Night 2 I believe someone (a staff memeber) without any type of notice (no communication) or permission was in my room to leave a notice that pest control would be spraying on Monday with very vague details. Odd, right?
- Night 3 I was woken up at 4am to someone pounding on the shared wall consistently for around 5-10 minutes.
- Night 4 when I got back to my room around 11pm I was using the restroom, 3 roaches fell on my head/shoulders. I managed to kill 1 of them. Needless to say, that was the straw that broke the camels back. I packed my stuff and left immediately.

Now I have to worry if any got into my suitcase.

2026-04-28 • via Nuitee
J
Juan Estrella • solo_traveller • us
1
La peor inversión!
Pros:

Nada fue la peor experiencia que he tenido . El lugar más asqueroso en el que eh estado.

Cons:

1 el personal de recepción de lo peor,solo una mujer blanca trataba con respeto a todos
2 las habitaciones eran un asco reserve por 1 mes y no soporte tanta mugre e insectos. Chinches,cucarachas y la suciedad

2026-04-23 • via Nuitee
J
Juan Estrella • solo_traveller • us
1
2026-04-23 • via Nuitee
O
Ortega • family_with_children • us
1
Pros:

Nothing

Cons:

Could not check in at arrival

2026-04-23 • via Nuitee