Candeo Hotels Matsuyama Okaido

Hotels
Candeo Hotels
8.4 (2218 reviews)
Okaido 2-5-12 , Matsuyama , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Good breakfast
Cons:
Crowded amenities
Small room sizes
Inconsistent service quality

Categories

Cleanliness
8.18
One review mentioned a slight musty odor in the room.
Service
9.15
Several reviews highlighted the helpfulness and friendliness of the staff.
Location
8.69
Guests appreciated the convenient location near public transportation.
Room Quality
8.14
Mixed sentiments about room space with some mentions of disappointment regarding size.
Amenities
8.17
Some reviews mentioned that facilities like the public bath were crowded and limited.
Value for Money
8.13
Concerns were raised about the price relative to the buffet and amenities.
Food and Beverage
8.18
Breakfast was positively noted, but the buffet offerings drew some criticism.
Overall Experience
8.55
General positive experiences despite some noted frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:29

Property Description

Modern Comforts and Convenience
Experience a delightful stay at Candeo Hotels Matsuyama Okaido, conveniently located near Matsuyama castle and the Civic Center. Enjoy the ease of a 24-hour front desk, free WiFi, and proximity to the vibrant Okaido Shopping Street.

Cozy and Well-Equipped Rooms
Relax in our well-appointed rooms featuring flat-screen TVs, air conditioning, and work desks. Unwind in comfort after exploring nearby attractions like Yasaka Temple and Botchan Train Museum.

Prime Location and Accessibility
With key landmarks and Matsuyama Airport within reach, our hotel is the perfect choice for both leisure and business travelers. Book your stay at Candeo Hotels Matsuyama Okaido for a memorable and convenient visit.

Important information:

Please note, breakfast for children sleeping in an existing bed are not included in rates with breakfast.
Breakfast for children sleeping in an existing bed who are 2 years and younger can be provided for free upon request.
Breakfast for children sleeping in an existing bed who are 3-11 years old can be provided for an additional fee upon request.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MYJ

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 2218 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.69
Room Quality: 8.14
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 8.55
M
Masayuki solo_traveller th
5
Pros:

清潔感があった。

Cons:

室内に、コンセントしかなくUSB充電設備などは無かった。季節がらなのか、室内浴室の天井近くに小さな羽虫が大量にいた。

2026-07-05 via Nuitee
extended_group tw
10
2026-07-04 via Nuitee
H
Hiroaki solo_traveller jp
4
次回は違うホテルにします
Pros:

立地

Cons:

マナーの悪い外国人が身体を洗わず、湯船に浸かっていた

2026-07-04 via Nuitee
M
masayo couple jp
7
Pros:

お土産が少し買えた

2026-07-04 via Nuitee
松島 solo_traveller jp
7
2026-07-03 via Nuitee
平塚 solo_traveller jp
7
2026-07-03 via Nuitee
喜美子 family_with_children jp
9
Pros:

スタッフに尋ねたり、お願い何かお願いした時の対応がとても気持ち良かった

Cons:

大浴場が混んでいて、何回か行き直した。混み具合がわかるシステムがあったのかもしれないが?? その説明はなかった

2026-07-02 via Nuitee
Y
yumi solo_traveller jp
7
ホテルの見た目はよいが利用者目線が不足。
Pros:

朝食が美味しかった。

Cons:

フェイスタオルをかけるところがない、多分壊れたらしく、壊れたあとのネジ後をガムテープでふさいでいた。使ったタオルをかけられないので、トイレットペーパーを収納するBOX?の上に置いて一晩使用した。トイレットペーパーの設置場所が遠いので使いづらい。部屋のコーナーに大きな鏡があるがなぜそこにあるのか不思議。近くを写す鏡が洗面所しかないので化粧の際はしんどかった。

2026-06-29 via Nuitee
T
TOMOKO couple jp
8
2026-06-25 via Nuitee
E
emoto solo_traveller jp
8
Pros:

へやが、綺麗

Cons:

ホテルの入り口が、わかりずらい

2026-06-25 via Nuitee
O
Ourin solo_traveller jp
7
Cons:

大浴場の洗い場シャワーの数が少なかった。

2026-06-21 via Nuitee
J
Junta solo_traveller jp
7
Pros:

施設が綺麗、部屋が広い

Cons:

朝食が良い言われているが、実際に美味しいものの、価格相応ではない気がする。

2026-06-21 via Nuitee
藤井 solo_traveller jp
10
2026-06-20 via Nuitee
E
Eran solo_traveller il
6
Excellent location and rooftop onsen, but the hotel feels dated
Pros:

The rooftop onsen was great, offering an open-air bath and a nice view of the entire city. The location is also excellent - very close to Matsuyama Castle and the shopping street. It is highly accessible for transport, and the airport limousine bus stops nearby. Additionally, the staff was helpful and provided a more comfortable pillow upon request.

Cons:

The hotel feels outdated in terms of both its design and facilities. The bed and the original pillows were uncomfortable and too hard. However, looks like this is there standard in this city...

2026-06-19 via Nuitee
T
Tracy couple tw
9
Pros:

地點方便

Cons:

吹風機風太弱

2026-06-18 via Nuitee
J
Jack couple nz
9
Pros:

This is a great hotel with great facilities. The onsen onsite is fantastic and our room had very comfortable beds. Super clean

Cons:

It is hard to find reception, and there’s no signage in the foyer telling you where to go. Inside the elevator it just says “lobby” on the 12th floor, but we didnt know this until we got into the elevator

2026-06-16 via Nuitee
璟萱 couple tw
10
2026-06-16 via Nuitee
ユミーン solo_traveller jp
10
休日にぴったり
Pros:

3日間泊まり朝食は変わり美味しいです。クロワッサン🥐は美味しい。
とても静かな部屋でした。

Cons:

お風呂は良かったが、人混みでした。

2026-06-15 via Nuitee
S
SUHSIANG couple tw
9
連住三天。轉個彎就到大街道,藥妝店很多。坐計程車到松山車站,約1100日幣。
Pros:

服務人員態度親切,很有耐心,

Cons:

完美

2026-06-14 via Nuitee
S
Shion extended_group jp
10
2026-06-13 via Nuitee