Hotel Britannia

Hotels
9.4 (908 reviews)
Capo 72 , Sorrento , it

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great service from staff
Beautiful views from the rooftop
Cons:
Basic breakfast offerings
Minor noise issues

Categories

Cleanliness
9.64
Extremely clean and well-maintained hotel.
Service
9.99
Staff were extremely friendly, helpful, and attentive.
Location
9.65
Great location close to public transport and with stunning views.
Room Quality
9.6
Rooms are spacious and comfortable with beautiful sea views.
Amenities
9.13
Good amenities with a nice rooftop and bar, but some areas could improve.
Value for Money
8.59
Pricing may not reflect the quality of some amenities.
Food and Beverage
8.64
Breakfast options were very basic; improvements suggested.
Overall Experience
9.99
Overall a wonderful stay with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:46

Property Description

Close to the Sea and Stunning Views

Hotel Britannia, a charming property in Sorrento, offers a serene escape just a short stroll from the historic center. With breathtaking views of the Gulf of Naples, this hotel provides a tranquil setting for your vacation.

Comfortable Accommodation with Balconies

The spacious rooms at Hotel Britannia, some featuring private balconies, ensure a comfortable stay. Surrounded by citrus groves, the hotel offers a peaceful retreat with simple yet inviting accommodations.

Convenient Amenities and Services

Experience convenience at its best with free WiFi, 24-hour room service, and a terrace to savor cocktails while admiring the panoramic bay views. Let our helpful staff assist you in booking tours or arranging transportation for a stress-free stay.

Ready to immerse yourself in the beauty of Sorrento? Book your stay at Hotel Britannia now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 908 reviews
Cleanliness: 9.64
Service: 9.99
Location: 9.65
Room Quality: 9.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.99
M
Malcolm extended_group au
10
We stayed at London, Paris and Amsterdam and this was the best hotel of them all, thank you so much.
Pros:

The staff were exceptional, best customer service we have ever received in a hotel, advised us where to go and how to get there, offering help when one of our family had a health issue.

Cons:

The only issue with the location is there is no footpath along a very busy road partway to the hotel to the town but there is a bus service right outside the hotel which runs every 20 minutes.

2026-05-23 via Nuitee
C
Carly couple au
10
Highly recommend Hotel Britannia. The staff were so amazing- helpful and friendly. Location was great!
Pros:

The staff were all amazing !! Friendly, helpful and welcoming. The facilities were very clean and very comfortable. The rooftop and garden were great places to catch some sun and relax. The bus stop at the front door which came every 30 minutes was very convenient. Breakfast had a great variety and lovely service. The lift was handy! Highly recommend!

2026-05-22 via Nuitee
M
Maria Antonia solo_traveller ar
1
Pros:

Nada

Cons:

Todo

2026-05-21 via Nuitee
K
Katerina extended_group mk
9
Pros:

The hotel staff was very helpful, kind and responsive. The breakfast was satisfying. We had a room with a view. It was clean, good wi-fi. Location was also good, just about 15 min walking to Sorrento centre. It was good value for money.

Cons:

all good

2026-05-20 via Nuitee
A
Anabarbaralnogueira couple br
10
Excellent stay with great service
Pros:

I had a wonderful stay. The reception staff were always very kind, welcoming, and helpful throughout my visit. The breakfast was excellent, with great variety and quality, and the room was very comfortable, clean, and well maintained. I would definitely stay here again and highly recommend it!

Cons:

The only thing I missed at breakfast was the option of scrambled or fried eggs.

2026-05-20 via Nuitee
A
Ansie solo_traveller za
8
Good affordable hotel with easy access to the historical centre!
Pros:

The location was good and the staff was very helpful, friendly and professional. Strong arms helped us with heavy suitcases!

Cons:

Nothing

2026-05-19 via Nuitee
A
Anonymous couple nl
9
2026-05-19 via Nuitee
R
Rosane solo_traveller br
7
Dou nota 7 no geral
Pros:

Quarto grande e confortável. As toalhas eram ruins e não foram trocadas em nenhum dos 3 dias que ficamos lá.

Cons:

Das toalhas

2026-05-18 via Nuitee
P
Pam X solo_traveller ie
10
1000% recommend for location,staff,food,friendliness & price
Pros:

Beautiful small hotel with the best staff, everyone so attentive, happy and friendly.(big shoutout to Guiseppe & Michela in particular) Interconnecting rooms were perfect for group of 6 girls with fab little terrace. Breakfast was fab, varied & plentyful. Location just perfect, enjoyed the little 20 min stroll to the town or option of bus right outside door of hotel. Rooftop pool/hot tub was iceing on the cake with amazing views and sunsets. Would highly recommend and hope to return x

Cons:

Only reservation i would have would be for families with buggys as there is a very small stretch of the road before you reach the footpath that i feel not suitable to walk with a buggy but there is option of bus that stops right at door of hotel

2026-05-17 via Nuitee
C
Corinne couple us
9
Pros:

.The hotel staff were very kind and helpful with recommendations. The breakfast was fantastic.

Cons:

The view

2026-05-17 via Nuitee
P
Pablo andres solo_traveller co
10
Pros:

Las instalaciones y el personal.

2026-05-16 via Nuitee
B
Björn extended_group se
9
Bra dagar på Britannia
Pros:

Buss utanför

Cons:

Inget

2026-05-16 via Nuitee
O
Olga solo_traveller ua
10
2026-05-13 via Nuitee
M
Marc couple fr
9
Giuseppe et toute l équipe sont impeccables !
Pros:

La personnel est admirable!

Cons:

L emplacement et la terrasse spa!

2026-05-11 via Nuitee
J
Jorge solo_traveller ch
10
2026-05-07 via Nuitee
L
Lindsey extended_group gb
8
Excellent stay would return.
Pros:

Location was excellent. Staff were super friendly and helpful and really made our stay.

Cons:

The towels were awful in particular hand towels.
No matress toppers only sheet over matress. Minor things that wouldn't put me off staying again but would improve stay.

2026-05-06 via Nuitee
A
Anahit couple am
9
We were very happy to stay at this hotel.
Pros:

The staff service was great!

Stephano and Andrea went an extra mile to make our stay pleasant.

Andrea managed to book the same excursions for lower prices compared to what we had booked earlier.

2026-05-06 via Nuitee
M
Mario oscar solo_traveller ar
8
2026-05-04 via Nuitee
D
Daniel couple co
10
Pros:

El personal muy atento, la atención inmejorable, desayuno delicioso. La habitación amplia y cómoda, todo muy limpio. Volveremos.

Cons:

Todo me gustó

2026-05-03 via Nuitee
P
Patty couple us
10
Definitely would stay again!
Pros:

Staff was extremely friendly and helpful! Very clean and a fantastic breakfast !

Cons:

A bit far from the main restaurants and shops, but walkable.

2026-04-28 via Nuitee