Hotel Britannia

Hotels
9.4 (979 reviews)
Capo 72 , Sorrento , it

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great service from staff
Beautiful views from the rooftop
Cons:
Basic breakfast offerings
Minor noise issues

Categories

Cleanliness
9.64
Extremely clean and well-maintained hotel.
Service
9.99
Staff were extremely friendly, helpful, and attentive.
Location
9.65
Great location close to public transport and with stunning views.
Room Quality
9.6
Rooms are spacious and comfortable with beautiful sea views.
Amenities
9.13
Good amenities with a nice rooftop and bar, but some areas could improve.
Value for Money
8.59
Pricing may not reflect the quality of some amenities.
Food and Beverage
8.64
Breakfast options were very basic; improvements suggested.
Overall Experience
9.99
Overall a wonderful stay with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:46

Property Description

Close to the Sea and Stunning Views

Hotel Britannia, a charming property in Sorrento, offers a serene escape just a short stroll from the historic center. With breathtaking views of the Gulf of Naples, this hotel provides a tranquil setting for your vacation.

Comfortable Accommodation with Balconies

The spacious rooms at Hotel Britannia, some featuring private balconies, ensure a comfortable stay. Surrounded by citrus groves, the hotel offers a peaceful retreat with simple yet inviting accommodations.

Convenient Amenities and Services

Experience convenience at its best with free WiFi, 24-hour room service, and a terrace to savor cocktails while admiring the panoramic bay views. Let our helpful staff assist you in booking tours or arranging transportation for a stress-free stay.

Ready to immerse yourself in the beauty of Sorrento? Book your stay at Hotel Britannia now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 979 reviews
Cleanliness: 9.64
Service: 9.99
Location: 9.65
Room Quality: 9.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.99
R
Rusinaite solo_traveller lt
6
Cons:

It wasn't mentioned that gym is paid. 1 hour is 10 euros. Also pool was open from 8:00 till 19.00

2026-07-25 via Nuitee
L
Leah couple au
10
Loved our stay here
Pros:

We really enjoyed our stay at Hotel Britannia, the staff were very friendly and helpful with booking tours and transfers as well as recommendations for restaurants and things to do. The location was great with the bus stop out the front or a short walk into town. Rooms and amenities were great and clean.

2026-07-24 via Nuitee
C
Carlos extended_group es
8
Hotel con encanto
Pros:

El personal del hotel.
Simpáticos y atentos en todo momento.
Sin excepción.
La amplitud de la habitación y del baño.

Cons:

Que no se repusiera el jabón de la ducha diariamente. Había un par de sobres de gel de ducha el primer día y el resto de días (5 noches) hubo que bajar a recepción cada uno de ellos para solicitar jabón.
El horario de la piscina de la terraza es muy limitado, siendo verano, qué menos que hasta las 21.00. Pero entiendo que también pueda tener que ver con las leyes italianas y no con el hotel en sí.

2026-07-24 via Nuitee
L
Laurence extended_group us
10
2026-07-23 via Nuitee
N
NELLA couple au
9
Comfortable & nice
Pros:

Very clean a bit far to walk to shops but bus stop just outside

Cons:

There was a pool but we couldn’t use it the two days we were there as it was being serviced

2026-07-20 via Nuitee
A
Andrella extended_group py
10
Pros:

Muito boa, os funcionários são ótimo sempre dispostos a ajudar em tudo

2026-07-19 via Nuitee
M
Monique couple gb
8
Very wonderful
Pros:

A great location, breakfast was good & the views off the rooftop were amazing

2026-07-18 via Nuitee
G
GEMA couple es
10
2026-07-15 via Nuitee
A
Ahmed solo_traveller sa
9
Pros:

Location
Breakfast

Cons:

Nothing

2026-07-14 via Nuitee
M
martina extended_group ca
8
Excellent staff
Pros:

Excellent

2026-07-14 via Nuitee
U
Una extended_group ie
8
Very enjoyable
Pros:

Staff extremely friendly & helpful. Family run hotel and the staff got to know us very quickly.

2026-07-13 via Nuitee
F
Fiona extended_group gb
8
We really enjoyed our stay family of five adults celebrating 21st birthday
Pros:

The property was spotlessly clean and the staff were wonderful, especially the ladies serving breakfast and cleaning the rooms

Cons:

I think the picture of the pool was possibly misleading however the whirlpool was ample for plunging and the Sun Terrace and sunbathing had plenty of sunbeds

2026-07-13 via Nuitee
T
Toni couple gb
10
It genuinely was an amazing stay, the staff were so nice and views were incredible. Breakfast was perfect and the pool w
Pros:

The staff were so friendly and helpful. The hotel was very clean and rooms were great.

2026-07-10 via Nuitee
B
Betty solo_traveller nz
9
Pros:

Staff helpful

Cons:

Pool was out of order on very hot day

2026-07-08 via Nuitee
S
sandra extended_group uy
8
Muy linda
Pros:

Las habitaciones y las camas muy cómodas . El personal muy amable y el dueño se encuentra a diario presente haciéndose cargo de todo con muy buena disposición

Cons:

Sin quejas

2026-07-08 via Nuitee
A
Andrea solo_traveller gb
9
Lovely friendly hotel.
Pros:

The hotel was very clean and we had a very comfortable stay. Breakfast was excellent and all the staff were lovely and friendly.

Cons:

Pool was small.

2026-07-06 via Nuitee
D
Diana extended_group gt
8
Pros:

Todo menos las habitaciones

Cons:

Las habitaciones

2026-07-05 via Nuitee
P
Pierpaolo extended_group it
10
Pros:

Tutte persone gentilissime e simpatiche, le signore francesca e carmela persone squisite e gentilissime.
Top

Cons:

Mi e piaciuto tutto

2026-07-05 via Nuitee
O
Olivia couple au
8
2026-07-04 via Nuitee
L
Lina extended_group se
8
2026-07-04 via Nuitee