Hotel Britannia

Hotels
9.4 (958 reviews)
Capo 72 , Sorrento , it

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great service from staff
Beautiful views from the rooftop
Cons:
Basic breakfast offerings
Minor noise issues

Categories

Cleanliness
9.64
Extremely clean and well-maintained hotel.
Service
9.99
Staff were extremely friendly, helpful, and attentive.
Location
9.65
Great location close to public transport and with stunning views.
Room Quality
9.6
Rooms are spacious and comfortable with beautiful sea views.
Amenities
9.13
Good amenities with a nice rooftop and bar, but some areas could improve.
Value for Money
8.59
Pricing may not reflect the quality of some amenities.
Food and Beverage
8.64
Breakfast options were very basic; improvements suggested.
Overall Experience
9.99
Overall a wonderful stay with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:46

Property Description

Close to the Sea and Stunning Views

Hotel Britannia, a charming property in Sorrento, offers a serene escape just a short stroll from the historic center. With breathtaking views of the Gulf of Naples, this hotel provides a tranquil setting for your vacation.

Comfortable Accommodation with Balconies

The spacious rooms at Hotel Britannia, some featuring private balconies, ensure a comfortable stay. Surrounded by citrus groves, the hotel offers a peaceful retreat with simple yet inviting accommodations.

Convenient Amenities and Services

Experience convenience at its best with free WiFi, 24-hour room service, and a terrace to savor cocktails while admiring the panoramic bay views. Let our helpful staff assist you in booking tours or arranging transportation for a stress-free stay.

Ready to immerse yourself in the beauty of Sorrento? Book your stay at Hotel Britannia now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 958 reviews
Cleanliness: 9.64
Service: 9.99
Location: 9.65
Room Quality: 9.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.99
L
Lina extended_group se
8
2026-07-04 via Nuitee
O
Olivia couple au
8
2026-07-04 via Nuitee
D
Donna extended_group gb
9
Would definitely recommend this hotel.
Pros:

The staff were all amazing, friendly and could not do enough to help. The hotel was so spotlessly clean.

Cons:

The beds were quite hard. The fact that you had to walk on the busy road to get into Sorrento was quite scary at times. We didn’t chance it at night and always got a cab back.

2026-07-02 via Nuitee
J
jihan extended_group us
10
2026-07-01 via Nuitee
C
Climber643248 Friends getaway
10
Hotel Britannia is the place to stay in Sorrento!
Pros:

I cannot say enough good things about our experience at Hotel Britannia! Not only was the property beautiful and the rooms were very generously sized, and was exceptionally clean. Great location, and very easy to navigate the beautiful area. But the concierge and staff at the hotel were by far one of the best parts of our trip. So welcoming and always trying to go above and beyond to ensure we had everything we needed and had the best possible time! An extra special thank you to Giuseppe and the entire staff during our stay!!!

2026-06-30 via Tripadvisor
L
Lisa extended_group us
6
The view was beautiful
Pros:

View

Cons:

Distance to restaurants and shopping

2026-06-30 via Nuitee
M
Marie-Christine solo_traveller fr
7
Pros:

Sa situation. Mais la route pour descendre en ville à pied est dangereuse.
Réception qui donne de bons renseignements

Cons:

La vue des chambres Booking qui donne sur un mur.
La salle de petit déjeuner est impersonnelle.

2026-06-30 via Nuitee
B
Brooke couple gb
10
Wonderful stay, the owners could not have been friendlier and were so accommodating!
Pros:

Lovely staff, beautiful terrace which was quiet, we had it to ourselves quite often with the most beautiful views only a 10 minute walk to the main Sorrento town. Breakfast was great and again never overcrowded!

2026-06-30 via Nuitee
C
carrie1657 Couples London, England
10
Miss you Hotel Britannia ❤️
Pros:

We returned for the second time, stayed 10 days 2 years ago, this time stayed 2 weeks as we love it here so much! The owner Stefano and his son Guiseppe are two of the nicest people you could meet, nothing is too much trouble and we were welcomed like old friends, so lovely! Also the reception staff Andrea, Michela and Tonino are wonderful and so helpful. The kitchen staff also wonderful, I miss everyone already so much! The hotel is spotlessly clean, lovely rooms, loved the jacuzzi pool on the gorgeous roof terrace, which overlooks the sea and Mount Vesuvius. We were very lucky both times to have a room with a beautiful private terrace and balcony. Really made the holiday. We loved our walks down to the town, wonderful sea views on the way, about 10-15 minute walk. There is also a bus that stops at the hotel, we got that a couple of times when tired after a day out. The hotel also arranges fab trips that you can book through them. This was an extra special holiday for us as I was very ill last year and didn’t dream I would have a holiday again so as soon as I had the all clear we booked to stay at Hotel Britannia straight away! We never go on holiday to the same place again but we really wanted to come back to this wonderful place and make memories once again…. Hope to see you all again one day!

2026-06-29 via Tripadvisor
R
robert couple gb
7
2026-06-29 via Nuitee
C
Colleen extended_group us
9
Fabulous staff who bend over backyards!
Pros:

The staff could not have been more helpful. There is a shuttle bus that picks you up right in front every half hour or so to get downtown. Walking to the main center is easy and takes about 15 minutes. Crossing the street is a bit sketchy as traffic comes fast and there’s no sidewalk for the first quarter of a mile.

Cons:

The rooms are small for three people and the bathroom very tight. Towels are very flimsy. However, for the cost, it is a great value. It’s very quiet at night and the air-conditioning works great.

2026-06-29 via Nuitee
C
CandSTravelBugs Couples London, England
8
Great accommodates not too far from town centre
Pros:

Recently returned from a lovely week at this hotel. A good position about 15 mins walk into town. This is via a main road which for a short way has no pavement. Safest way is to walk facing the oncoming traffic and they seem to be used to pedestrians in the road. Once in the town great restaurants, bars and shops. The staff at this hotel are so helpful, especially all on reception. The 2 lovely ladies at breakfast looked after us well with great cappuccino. Room was good, clean and everything we needed. Shower small but worked well. We enjoyed pre dinner drinks from the bar sitting on the pretty terrace under the lemon trees. The 5th floor accommodates a sun terrace and jacuzzi. There is actually enough space for a pool which would be a welcime bonus. We had an enjoyable stay, only down side was the busy road and traffic which is nothing to do with hotel. Inside our room we could not hear the traffic and we slept really well in a very comfy bed.

2026-06-28 via Tripadvisor
H
Harry couple gb
10
Perfect!
Pros:

We had a wonderful stay for our honeymoon! A short 10 minute walk into the town centre with a gorgeous view of sorrento, there is also a bus stop outside the front door and taxis available within 5 minutes.
The staff were all so kind and helpful, giving recommendations and happy to help with any request or questions we had. Rooms were clean and spacious and the view from the rooftop was just beautiful!
Would highly recommend!

2026-06-28 via Nuitee
E
Esther couple br
10
2026-06-28 via Nuitee
C
Caren couple cl
10
2026-06-27 via Nuitee
C
C9102WAtonyr Family
10
Family Holiday
Pros:

We had a great stay highlighted by the friendly services of all staff including, Giuseppe and Stefano. The atmosphere and decor are reminiscent of a traditional Italian home with the colourful ceramics. Very clean and staff were always trying to make our stay better. Good gym!!! We will definitely return.

2026-06-26 via Tripadvisor
B
Benjamin extended_group us
8
The staff is was makes this hotel really stand out for us. They were all so kind and super helpful.
Pros:

The staff

2026-06-26 via Nuitee
D
Dyussembayeva solo_traveller kz
6
The Lack of Wi-Fi
Pros:

+ Breakfast was relatively good,
+ and the staff were very friendly. Gave a navigation-info. However, they didn't mention anything about the rooftop or the view), and it would be nice to be offered help with the elevator upon checkout.

+ ​A bus stop is located right by the hotel.

Cons:

​A huge downside is the lack of Wi-Fi in the room (Room #30 - next to the reception). Despite our complaints, they tried to convince us that the signal was strong, but it was only available at the reception.

​It takes about 20 minutes to walk to the city center, the beach, and 30 min the ferry terminal along a high-speed road.

​There is a sea view, but there is also road noise, both day and night. The room is simple but clean

2026-06-26 via Nuitee
M
Mario extended_group at
8
Schönes Hotel in toller Lage!
Pros:

Die Lage ist top! Bushaltestelle vor der Tür, wenn man die stark befahrene Küstenstraße nicht zu Fuß gehen möchte. Das Hotel sieht schön aus und hat einen Jacuzzi am Dach. Parkplatz fürs Auto auf Anfrage vor der Haustüre. Sehr nettes Personal, hilfsbereit und eine Hotelbar gibt es auch! Es ist auch sehr sauber.

Cons:

Die Zimmer sind von der Einrichtung schon sehr alt und auch das Bad erinnert an die 70er Jahre. Das macht den Komfort nicht ganz so wie wir es anderswo oft gewöhnt sind. Im Vergleich zum Preis vor allem! Die Balkone zur Rückseite raus sind auch zu lieblos hergerichtet. Vorne sieht es dafür schon ganz anders aus. Das Wasser vom Jacuzzi war gebrochen und da sollte man mehr dahinter sein. War ja auch noch Vorsaison. Das Frühstück ist gut aber da geht noch deutlich mehr! Weiche/Harte Eier waren zum Beispiel kalt. Auswahl einfach aber ok!

2026-06-25 via Nuitee
Åsa couple se
9
Very nice hotel!
Pros:

Very nice hotel overall!
Superfriendly staff, great breakfast and clean nice room.

2026-06-24 via Nuitee