Hotel Panamerican

Hotels
8.7 (1584 reviews)
Avenida Reforma 2114, Colonia Amor , Puebla , mx
+52 222 248 5466

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Friendly staff
Good value for money
Cons:
Poor reception service
Limited breakfast
Noisy surroundings

Categories

Cleanliness
8.84
Rooms are very clean, and the overall cleanliness is appreciated.
Service
9.31
Staff is fantastic and friendly, but some issues were noted with reception.
Location
9.35
Great location near tourist points and accessible restaurants.
Room Quality
8.3
Comfortable rooms, though some complaints about mattress softness.
Amenities
8.33
Good amenities but lacking room service.
Value for Money
8.79
Good hotel in relation to price; very recommendable.
Food and Beverage
7.84
Limited breakfast options; can upgrade for a fee.
Overall Experience
8.81
Overall satisfactory experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:26

Property Description

Central Location and Charming Amenities
Hotel Panamerican, just minutes away from Puebla Zocalo Square, offers a delightful stay with free Wi-Fi and a relaxing terrace with a pool.

Delicious Dining and Family-Friendly Environment
Indulge in traditional Puebla-style dishes at the on-site restaurant or explore nearby dining options. With a children’s playground and tour desk, this hotel ensures a memorable family vacation.

Convenient Facilities and Nearby Attractions
Enjoy comfortable rooms with garden or pool views, along with easy access to popular shopping centers and historic sites. Don't miss out on exploring Puebla Cathedral and Los Fuertes Historic Zone during your stay.

Ready to experience the charm of Hotel Panamerican? Book your stay now and create unforgettable memories!

Important information:

Please take note to provide you with a better experience in our facilities, we inform you that the pool will be under renovation starting January 29 of the current year.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Location

Guest Reviews

8.7
Based on 1584 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.81
K
Kerenhapuc • family_with_children • mx
9
Pros:

El desayuno no me encanto pero por el precio esta bien

Cons:

Todo me gusto

2026-09-09 • via Nuitee
P
Pedro • solo_traveller • mx
9
2026-09-09 • via Nuitee
C
Campos Gonzalez • solo_traveller • mx
9
2026-09-09 • via Nuitee
H
Hildete • solo_traveller • br
10
2026-09-08 • via Nuitee
H
Hildete • solo_traveller • br
10
Pros:

Ótimo tratamento por parte das funcionárias. Quarto amplo e confortável.

Cons:

A Internet falhou algumas vezes.

2026-09-08 • via Nuitee
O
Omar Mtz • solo_traveller • mx
8
Pros:

La ubicación.

Cons:

Muy calurosa la habitación. No tiene aire acondicionado. Solo ventilador ruidoso. Atención en el restaurante deja mucho que desear. Pedí algo por aplicación y no dejaron entrar al repartidor ni quisieron subirlo a mi habitación. Pantallas viejas, no son smart.

2026-09-07 • via Nuitee
X
Xiaojuan • solo_traveller • ca
10
Comfortable, cleaning everyday, service staff helpful and friendly
Pros:

location very close to immigration office

2026-09-05 • via Nuitee
C
Carrillo • solo_traveller • mx
8
Bueno si solo vas a dormir.
Pros:

La comodidad de la cama y que se encuentra en zona céntrica

Cons:

La limpieza. Había muchos cabellos en el piso de la habitación y en el baño.

2026-09-04 • via Nuitee
C
Castillo • solo_traveller • mx
10
Hotel muy bonito bueno y barato 💯 recomendado
Pros:

Un hotel limpio muy tranquilo, espacios amplios ofrece estacionamiento que es importante..el trato excelente por parte del personal, muy bonito y seguro. Lo recomiendo y seguro volvere.

Cons:

Todo muy bien.

2026-09-03 • via Nuitee
T
Thierry • family_with_children • es
7
Motel correcto cerca del centro
Pros:

Motel con parking con rejas de seguridad en la entrada

Cons:

El barrio, es mas un poligono industrial que no transmite seguridad

2026-09-02 • via Nuitee
G
Gabo Trujillo • solo_traveller • mx
9
Pros:

Excelente ubicación y la atención fue muy buena

Cons:

La alberca pudiera limpiarse de hojas/insectos más seguido

2026-08-31 • via Nuitee
J
Javier • solo_traveller • mx
8
Pros:

Lugar muy céntrico

Cons:

La alberca estaba un poco sucia.
El bufet el día domingo estaba muy pequeño

2026-08-31 • via Nuitee
S
sanchez • solo_traveller • mx
9
Pros:

Esta bien ubicado y el personal es amable

Cons:

Olía a humedad el cuarto

2026-08-31 • via Nuitee
H
Hernandez • solo_traveller • mx
5
Pros:

Cerca del centro.

Cons:

Cierran temprano la alberca
Mi habitación olía a drenaje, a pesar de cerrar la puerta del baño, mucho ruido de la tuberia de la regadera.

2026-08-31 • via Nuitee
A
Ana Vianey David Gómez • solo_traveller • mx
10
2026-08-28 • via Nuitee
E
Edgar • family_with_children • mx
10
Pros:

Ubicación

Cons:

Todo bien

2026-08-27 • via Nuitee
S
Souleïma • extended_group • fr
4
Un motel ou un 4 étoiles ?
Pros:

la dame de ménage était gentille. Il y a une piscine. L'hôtel est assez proche du centre mais on doit prendre le Uber pour y aller.

Cons:

on vous promet un "buffet américain" mais vous devez payer 85 pesos par personne pour y avoir accès alors même que vous avez payé le petit déjeuner. En réalité le petit déjeuner n'est qu'un plat à choisir parmi d'autres, et non un "buffet". C'est apparemment un hôtel 4 étoiles mais ressemble plus à un motel dans les films. La piscine est sale.

2026-08-27 • via Nuitee
G
Gaston • solo_traveller • ar
8
You pay what you get and its good!
Pros:

The place is nice, they have a pool, restaurant and location is only 15 minutes walk from the hotel,rooms are big and they put water in your room everyday.

Cons:

I was on the ground floor so you can hear everything cars and people talking, but nothing really bad, people were very educated and was not a real problem.

2026-08-26 • via Nuitee
C
Cesar Quesada Navarro • solo_traveller • cr
10
2026-08-25 • via Nuitee
E
EDITH • solo_traveller • mx
9
Pros:

Muy comodo, limpieza muy bien, y servicios igual.

Cons:

No estaba tan cerca de lo que pensé, si es algo de distancia a el centro caminando. Y la alberca es hasta las 7pm.

2026-08-24 • via Nuitee