Rocana Hotel

Hotels
8.1 (713 reviews)
B2-B10, Lorong Tun Ismail 8, Sri Dagangan II, , Kuantan , my

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Cons:
Cleanliness issues
Limited parking
Old towels

Categories

Cleanliness
6.23
Negative sentiments regarding dirty sheets and towels. Bathrooms and common areas reported not clean.
Service
9.2
Overall positive review of staff friendliness and politeness.
Location
9.24
Ideal location near shopping malls and restaurants, which is frequently mentioned positively.
Room Quality
7.69
Rooms noted as spacious and comfortable, though some items like bedding need improvement.
Amenities
7.72
Amenities are decent but some improvements needed (e.g., limited parking).
Value for Money
8.18
Fair value considering the location, though cleanliness issues noted may impact perception.
Food and Beverage
8.23
Food quality positively noted but minor complaint regarding flies in the dining area.
Overall Experience
8.3
General satisfaction expressed across multiple reviews, with specific concerns balance out by positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:24

Property Description

Convenient Location:
Situated in the heart of Kuantan, Rocana Hotel offers easy access to Berjaya Megamall within a short 5-minute walk. Explore the city with ease from our prime location.

Comfortable Rooms:
Experience comfort and style in our spacious rooms boasting elegant wood furnishings. Stay connected with complimentary Wi-Fi and enjoy amenities like a flat-screen TV and work desk.

Dining Options:
Savor local delicacies and international fare at Rocana Café. Indulge in a culinary journey without leaving the hotel premises.

To embark on a memorable stay at Rocana Hotel in Kuantan, book now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Location

Guest Reviews

8.1
Based on 713 reviews
Cleanliness: 6.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.3
N
Nuraini couple my
10
2026-08-19 via Nuitee
R
Ramli couple my
5
Moderate
Pros:

Not my expectations

Cons:

Need more varieties

2026-08-16 via Nuitee
A
Anyss couple my
10
2026-08-15 via Nuitee
M
musa extended_group my
4
Disappointed
Pros:

Nil

Cons:

Too simple menu for the price

2026-08-14 via Nuitee
P
Pei couple my
7
2026-08-13 via Nuitee
N
Nuri extended_group my
10
2026-08-11 via Nuitee
M
Matzam couple my
9
2026-08-11 via Nuitee
L
Logan solo_traveller my
8
2026-08-09 via Nuitee
S
Shahrulnizam couple my
8
Just fine.
Pros:

Parking still problem I couldn’t park in the hotel due to full always….

Cons:

A place to stay….

2026-08-09 via Nuitee
F
Fatin couple my
5
2026-08-09 via Nuitee
A
AHMAD ASRI solo_traveller my
10
2026-08-08 via Nuitee
A
Ahmad couple my
10
2026-08-08 via Nuitee
A
AHMAD ASRI solo_traveller my
10
2026-08-08 via Nuitee
M
muhamad ridzwan solo_traveller my
2
2026-08-05 via Nuitee
I
Izwan solo_traveller my
9
Pros:

Parking moto basement

Cons:

Kedai makan malam terhad

2026-08-05 via Nuitee
D
Daniel couple my
8
Cons:

wifi slow laa aiyoo

2026-08-05 via Nuitee
S
SUBRAMANIAM extended_group sg
7
PLEASANT
Pros:

THE HOTEL IS NEAR TO SHOPPING AND EATING PLACES.

Cons:

THE BREAKFAST NEEDS LOTS OF IMPROVEMENT - THERE IS NO REFILL.
I COMMENTED ON MY LAST STAY IN THE HOTEL ABOUT THE BREAKAST ..BUT SADLY NO ACTIONS

2026-08-03 via Nuitee
R
Ratna aini couple my
5
Pros:

Good

2026-07-24 via Nuitee
N
Najmuddin couple my
10
2026-07-21 via Nuitee
N
NorzatulAzni binti couple my
9
2026-07-19 via Nuitee