Urban Boutique Hotel

Hotels
8.7 (1245 reviews)
Gogebashvili street 9 , Tbilisi City , ge
+995 551 08 08 08

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Beautiful property
Cons:
Rude staff behavior
Inconvenient location
Room issues

Categories

Cleanliness
8.45
The property is beautiful and clean, but there were issues with the bathroom.
Service
7.95
Staff behavior was borderline impolite and needed improvement, with some guests struggling without help.
Location
8.45
Slightly inconvenient uphill location; taxi access can be difficult.
Room Quality
7.95
Rooms had issues with mattress configuration and size, making for uncomfortable experiences for couples.
Amenities
9.45
Hotel has great amenities like a rooftop restaurant and elevator.
Value for Money
8.95
Generally good value for the price considering the amenities and comfort.
Food and Beverage
9.45
Breakfast was highly praised for its quality and the rooftop view.
Overall Experience
8.95
Overall experience was good, despite some service issues and room discomfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:11

Property Description

City Views Terrace
Enjoy stunning city views from our terrace at Urban Boutique Hotel, located in the heart of Tbilisi. Just a short walk from Rustaveli Metro Station, our property offers a convenient and picturesque stay.

Comfortable Rooms with Balconies
Relax in our air-conditioned rooms featuring warm-toned décor, a TV, and a minibar. Upgrade to a room with a balcony for a breath of fresh air and extra charm during your stay. The private bathrooms are stocked with a hairdryer and complimentary toiletries for your convenience.

Convenient On-Site Dining and Services
Indulge in delicious meals at our hotel restaurant or explore nearby dining options within walking distance. Take advantage of our additional amenities such as luggage storage, dry cleaning, and ironing services to make your stay seamless.

Book your stay at Urban Boutique Hotel now and experience the perfect blend of comfort and convenience in Tbilisi!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: TBS

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for GEL 25 per person per night when using an existing bed.
    Children up to and including 12 years old stay for GEL 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1245 reviews
Cleanliness: 8.45
Service: 7.95
Location: 8.45
Room Quality: 7.95
Amenities: 9.45
Value for Money: 8.95
Food and Beverage: 9.45
Overall Experience: 8.95
G
Gianluca • solo_traveller • ge
10
Great location and value for money
Pros:

Location, value for money, nice balcony

2026-07-22 • via Nuitee
M
mariami • solo_traveller • ge
10
2026-07-20 • via Nuitee
P
Piotr • extended_group • pl
9
Pros:

Very nice location and good breakfast.

Cons:

Very slow internet

2026-07-20 • via Nuitee
O
Oday • solo_traveller • il
10
Pros:

All respect, the best service

2026-07-19 • via Nuitee
M
Marcus • solo_traveller • de
9
2026-07-18 • via Nuitee
E
Ebrahim • couple • ae
5
Pros:

الفطار كان مقبول لاعدم تنوع الاكل

Cons:

انا حجزت عن طريق بbooking ، ويوم وصلنا فندق قالو ألغي حجز عن طريق booking وبنعطيك غرفه افضل بنفس هالسعر وعطونا غرفه
حجزناها يومين. ثاني يوم رجع من برع لقينا حد فاتح شنطتنا وتنظيف ماكان جيد وكان بقايا شعر من ضيف سابق ومانظف وبلغنا استقبال ولا خذو اي اجراء ولا نظفو هالبقايا الشعر ولا اعتذار وانصح اي احد ينزل لهالفندق ينبه لاغراضه شخصيه وامواله

2026-07-15 • via Nuitee
J
Jahangir • solo_traveller • az
8
2026-07-15 • via Nuitee
Заур • family_with_children • ru
5
2026-07-13 • via Nuitee
K
Karimov • couple • us
3
Cons:

For the price I paid, this hotel was a complete disappointment. There are many hotels that are cheaper and far better in every way—better location, better rooms, and much better value for money.

The room they gave us was unacceptable. The first room had a strong mold smell, which should never happen in a hotel charging these rates. it was the last room at the end of the corridor very small like a store room, and the mattress was old, uncomfortable, and clearly needed to be replaced. Instead of solving the problem, they are trying to sell us better room which is i clearly mentioned the room which is u showing to me its not a which i booked. The entire experience was a nightmare.

The facilities were nothing special, and we even used them. The only thing we needed was the luggage weight scale before our flight. When we needed it in the middle of the night, it wasn’t working. The charge is over. When i asked where is the charger. Lets charge. The receptionist apologized, but an apology didn’t solve the problem. At that moment, I needed a working luggage weight scale—not an apology.

Overall, this hotel was a huge disappointment and definitely not worth the money. I would never stay here again and would not recommend it to anyone.

You can take my comments seriously or ignore them, but understand that these are not empty complaints. I have more than 10 years of experience working in the hospitality industry, including with international hotel chains, so I know the standards guests should expect.

You are a 4-star hotel, and people pay expecting a 4-star experience. Unfortunately, that is not what I received. There are serious issues that need immediate attention—from room maintenance and mattress quality to basic guest facilities. I sincerely hope you take this feedback seriously and make the necessary improvements, because your current standards do not reflect the level of service and quality you advertise.

2026-07-13 • via Nuitee
Лев • couple • am
2
2026-07-12 • via Nuitee
M
Mainura • couple • ge
7
2026-07-12 • via Nuitee
A
Andrei • solo_traveller • fr
9
Pros:

Вкусный и сытный завтрак. Вежливый персонал. Приехал на час раньше, заселили на час раньше.

Cons:

Не ного устала мебель.

2026-07-11 • via Nuitee
K
Kobakhidze • solo_traveller • ge
10
2026-07-09 • via Nuitee
T
Tatiana • solo_traveller • ru
9
2026-07-09 • via Nuitee
K
Kobakhidze • solo_traveller • ge
10
2026-07-09 • via Nuitee
K
Kobakhidze • solo_traveller • ge
10
2026-07-09 • via Nuitee
L
Lali • solo_traveller • ge
8
2026-07-09 • via Nuitee
Дмитрий • solo_traveller • ua
6
Cons:

Не рассматривайте первый этаж если любите тишину , за окном сразу дорога , достаточно шумно бывает + рецепция на первом этаже и рабочий персонал, постоянно слышно их за дверью

2026-07-06 • via Nuitee
A
Amir • solo_traveller • ir
8
2026-07-04 • via Nuitee
P
POGHOSYAN • couple • am
7
Pros:

bed was comfortable
but room was very small
breakfast was good

Cons:

it was very far from downtown 15-20 minute by car
and parking was chargeable

2026-07-04 • via Nuitee