21st Floor Hotel

Hotels
Ben Yehuda St. 34 , Jerusalem , IL

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Nice staff
Cons:
Misleading description
Poor maintenance
Inconvenient layout

Categories

Cleanliness
1
The place needs better maintenance; water damage and frayed towels noted.
Service
1
Staff was nice, but there were issues with the office hours and lack of availability.
Location
1
The location is acceptable, but the layout of the hotel is misleading.
Room Quality
1
Bedroom and bathroom layout is inconvenient; description was misleading.
Amenities
1
Misleading claims about on-site fitness center; additional fees apply.
Value for Money
1
Overall experience was disappointing relative to price; felt deceptive.
Food and Beverage
1
Not mentioned in the text.
Overall Experience
1
Overall experience was very disappointing; will not return or recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 23:37

Property Description

Stunning Panoramic Views
Experience breathtaking panoramic views of Jerusalem from the comfort of your modern self-catering apartment at 21st Floor Hotel. Enjoy the city's beauty right from your window.

Convenient Amenities
Our air-conditioned apartments are equipped with a kitchenette for your convenience, a cozy seating area to relax in, and a flat-screen TV with cable channels for entertainment during your stay.

Prime Location
Situated in the heart of Jerusalem, 21st Floor Hotel is just a short walk from the iconic Church of the Holy Sepulchre and only 3 km away from the Western Wall. With Ben Gurion Airport within easy reach at 46 km, your journey to us is hassle-free.

Ready to elevate your Jerusalem experience? Book your stay at 21st Floor Hotel now.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Please note that on Saturdays and the final day of Jewish holidays, check-in is possible only after 20:00. The gym is closed during Shabbat, that is from straight before sunset on Friday to Saturday night.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
Rami • solo_traveller • il
8
2026-09-18 • via Nuitee
A
Ammar • family_with_children • il
10
שווה כל שקל
Pros:

נקי , מהמם עם צוות מדהים , מקום מרכזי וחדרים מפוארים

2026-09-15 • via Nuitee
M
Mriam • couple • il
10
2026-09-05 • via Nuitee
S
Schneur Zalman • solo_traveller • il
10
Pros:

The location and the service

Cons:

The Shabbat timer wasn't set correctly, you should double check it if that is important for you.

2026-09-03 • via Nuitee
C
Chakel • solo_traveller • be
10
2026-09-03 • via Nuitee
M
meir • family_with_children • il
8
אירוח מעולה, היו דברים שציפינו למעט יותר
Pros:

המיקום מיוחד ביותר, קרוב להרבה מקומות מעניינים. הנוף של כל ירושלים פשוט עוצר נשימה, חוויה באמת מיוחדת במינה. יש הרבה מקום בסוויטה, אירוח מושלם למשפחה עם ילדים

Cons:

יש מעט סימני בלאי, הניקיון היה טוב אבל לא מושלם (ביום השני עשו ממש ניקיון חפיף). התאכזבנו מהחדר הנוסף, בתמונות עולה הרושם שיש שני חדרי שינה בגודל מלא, במציאות החדר השני מספיק בקושי

2026-09-01 • via Nuitee
O
Ornit • family_with_children • il
8
2026-08-31 • via Nuitee
קירה • family_with_children • il
8
wonderful service and hospitality!
Pros:

We arrived at the hotel and, to our embarrassment, discovered that I had made a mistake with the booking date and had accidentally booked the room for next year. Luckily for us, there was one last room available, and the reception team did everything they could to help us sort out the mess .The staff were wonderful helpful, kind and welcoming with a smile and a positive attitude. We received excellent service and truly felt that they wanted to help us. The room itself was pleasant, clean and well maintained, and the view was simply breathtaking. A huge thank you to the team for the wonderful service and hospitality!

2026-08-31 • via Nuitee
Y
Yanyan Bet • solo_traveller • il
8
2026-08-23 • via Nuitee
כפיר • couple • il
5
2026-08-23 • via Nuitee
C
Climber65195185890 • Family • Los Angeles, California
10
Great Jerusalem visit
Pros:

We had a very nice time. It is very centrally located by Ben Yehuda and The Shuk.

2026-08-20 • via Tripadvisor
E
Enav • solo_traveller • es
7
2026-08-15 • via Nuitee
H
Horovitz • family_with_children • il
3
Pros:

רמת תחזוקה ירודה מאוד

2026-08-09 • via Nuitee
J
Jeremy • family_with_children • fr
10
tres agréable.
Pros:

super emplacement! personnel accueillant et très gentille.
les chambres sont très propres
je recommande

Cons:

rien

2026-08-08 • via Nuitee
E
Endalew • solo_traveller • il
10
2026-08-05 • via Nuitee
E
Eyal • family_with_children • il
1
Pros:

אנשי צוות נחמדים ושירותיים

Cons:

לא נקי
ריהוט שבור בחלקו
מיטות חצי שבורות
הכל מלוכלך

2026-08-03 • via Nuitee
N
Natan • family_with_children • il
8
Great location and service!
Pros:

The location was great and the property had all that we needed

Cons:

The 2 floors were a bit less suitable for us as a family with small children

2026-07-21 • via Nuitee
S
Stanislav • solo_traveller • us
10
Pros:

Great views and excellent service!!

2026-07-15 • via Nuitee
Y
yosef • couple • il
9
2026-07-15 • via Nuitee
H
Haim • couple • il
9
2026-07-10 • via Nuitee