21st Floor 360 Suitop Hotel

Hotels
•
Independent
Ben Yehuda 34, Jerusalem , Jerusalem , IL
+972 2-622-2721

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Facilities

Fitness facilities
Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Nice staff
Cons:
Misleading description
Poor maintenance
Inconvenient layout

Categories

Cleanliness
1
The place needs better maintenance; water damage and frayed towels noted.
Service
1
Staff was nice, but there were issues with the office hours and lack of availability.
Location
1
The location is acceptable, but the layout of the hotel is misleading.
Room Quality
1
Bedroom and bathroom layout is inconvenient; description was misleading.
Amenities
1
Misleading claims about on-site fitness center; additional fees apply.
Value for Money
1
Overall experience was disappointing relative to price; felt deceptive.
Food and Beverage
1
Not mentioned in the text.
Overall Experience
1
Overall experience was very disappointing; will not return or recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 23:37

Property Description

Welcome to 21st Floor 360 Suitop Hotel, where urban elegance meets exceptional comfort in the heart of Jerusalem.

Relax and Recharge: Enjoy access to our fitness center to keep up with your workout routine while away from home, ensuring you feel energized throughout your stay.

Modern Amenities: Each of our 14 air-conditioned rooms features a fully equipped kitchen with modern appliances, including a refrigerator and microwave, as well as complimentary wired and wireless internet access to keep you connected.

Exceptional Convenience: Take advantage of our express check-in/out services and 24-hour airport shuttle for a hassle-free arrival and departure experience.

Experience the vibrant culture of Jerusalem like never before—book your stay at 21st Floor 360 Suitop Hotel today!

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLV

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Natan • family_with_children • il
8
Great location and service!
Pros:

The location was great and the property had all that we needed

Cons:

The 2 floors were a bit less suitable for us as a family with small children

2026-07-21 • via Nuitee
S
Stanislav • solo_traveller • us
10
Pros:

Great views and excellent service!!

2026-07-15 • via Nuitee
Y
yosef • couple • il
9
2026-07-15 • via Nuitee
H
Haim • couple • il
9
2026-07-10 • via Nuitee
E
Edna • extended_group • ch
8
2026-07-10 • via Nuitee
K
Kadoch • solo_traveller • il
10
2026-07-09 • via Nuitee
ויויאן • couple • il
10
2026-07-09 • via Nuitee
N
Neta li natali • family_with_children • il
9
מושלם
Pros:

היה מושלםםםםםם נקי מאוד נח והכי חשוב הכל מהמם גם היחידה וגם הנוף

2026-06-24 • via Nuitee
M
Moshe • solo_traveller • il
10
Pros:

Very nice rooms and location.

Cons:

Need more signs for the hotel outside the building

2026-06-21 • via Nuitee
C
CHMOUEL • couple • il
9
Cons:

Jacuzzi petit

2026-06-09 • via Nuitee
בנימין • solo_traveller • il
10
2026-06-08 • via Nuitee
Y
YIFAT • family_with_children • il
9
בהחלט ממליצה
Pros:

החדרים מקוריים מאוד, יש הכל, מסודר, נוף מדהים.

2026-06-05 • via Nuitee
O
Orit • solo_traveller • il
10
2026-05-23 • via Nuitee
R
rina • solo_traveller • il
8
2026-05-19 • via Nuitee
S
Shmone • solo_traveller • il
10
Pros:

נוף

2026-05-16 • via Nuitee
O
ODELYA • couple • il
9
Cons:

שהגקוזייי זה לא באמת גקוזי ..זה יותר אמבטיה...פחות מרגישים זרמים..

2026-05-12 • via Nuitee
אלחנן • couple • il
2
סביר מינוס
Cons:

2 קומות זה לא ציון .האמבטיה ישנה ויצא ממנה ריח של ביוב.
הספה ישנה מוכתמת ולא נוחה

2026-05-10 • via Nuitee
R
RAMI • family_with_children • il
10
סוויטה מושלמת אחזור בעתיד
Pros:

סוויטות מפוארות ממש מעוצבות יפה מיטות נוחות ארוחת בוקר משובחת נציג מטפל בהכול יש פלטה מיחם לשומרי שבת פשוט מדהים

Cons:

קצת רעש במסדרון בלילה אבל ממש בקטנה

2026-05-04 • via Nuitee
M
Magi • solo_traveller • il
7
Pros:

מיקום בלבד

Cons:

הגישה למקום אין קבלה 24/7
שהיה לזוג נחמד לא מעבר לזה .לקחנו 3 חברות
המיטה ה3 נמצאת ברבע חדר דחוס לא נעים בכלל
אכסניה טובה יותר.
א. בוקר לא במקום ניתנו שוברים למסעדות בעיר
מאכזב.
יקר ולא מצדיק

2026-05-03 • via Nuitee
T
tauber • solo_traveller • il
10
Pros:

הגודל והנוף

Cons:

שירותי לא מספיק נקי

2026-04-22 • via Nuitee