Facilities

Free breakfast
Safe-deposit box at front desk
Tours/ticket assistance
Free self parking
Airport transportation - pickup (surcharge)
Free continental breakfast
Housekeeping on request
Free breakfast
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Rustic charm
Location by the beach
Private pool
Cons:
Dirty rooms
Poor service
Outdated pictures

Categories

Cleanliness
5.73
Multiple reviews mentioned dirty and poorly maintained rooms.
Service
9.2
Standard service quality for a hotel of this rating.
Location
9.74
The beach location is a positive aspect according to some reviews.
Room Quality
4.69
Reviews indicated outdated, dirty rooms with poor amenities.
Amenities
7.72
The hotel has a private pool, but services like towel changes and beach upkeep are lacking.
Value for Money
6.68
Given the condition of the rooms and amenities, value for money is perceived as low.
Food and Beverage
5.73
Breakfast quality was noted as very poor.
Overall Experience
9.7
Despite the negatives, some guests appreciated the rustic charm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:46

Property Description

Relax by the Pool and Enjoy Garden Views
Take advantage of the outdoor pool, terrace, and garden at Casa Caribe Cancun for a truly relaxing stay.

Delight in Delicious Dining and Refreshing Drinks
Savor a satisfying meal at the on-site restaurant and quench your thirst at the bar/lounge. Don't miss out on the complimentary continental breakfast served daily.

Convenient Amenities and Nearby Attractions
Enjoy a range of amenities including complimentary Wi-Fi, a 24-hour front desk, and tour assistance. Explore nearby attractions like Gran Puerto Pier and El Niño Beach during your stay.

A perfect blend of luxury and convenience awaits you at Casa Caribe Cancun. Book now to experience true relaxation and comfort.

Important information:

  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

Cleanliness: 5.73
Service: 9.2
Location: 9.74
Room Quality: 4.69
Amenities: 7.72
Value for Money: 6.68
Food and Beverage: 5.73
Overall Experience: 9.7
M
Maria M.
10
Pros:

10/10 it’s

2025-09-26 • via Nuitee
J
Jose • friends
6
Pros:

The property looks very rustic, but it could really improve on updating the rooms. The structure looks nice from the outside, but they should improve the rooms, and the stay would be much better.

2025-09-23 • via Nuitee
G
Gautam
8
Pros:

Water is salty to take shower

2025-09-13 • via Nuitee
V
Valerie R
2
Pros:

I was very disappointed the pictures are outdated the room was duaty, smelly, not hot water, no working lights in the living room and no one came to repair will never return to this hotel.

2025-09-07 • via Nuitee
V
Vicente
8
Pros:

Clean

2025-08-13 • via Nuitee
P
Penny
2
Choose another hotel.
Pros:

The hotel is run down . The room was damp and smelled terrible.No bath towels only pool towels for pool.The bed was hard . Defiantly would not stay there again. Just spent one night and couldn’t wait to leave.

2025-08-11 • via Nuitee
E
ELI • partner
10
Pros:

Necesita un poquito de mantenimiento .

2025-08-04 • via Nuitee
R
Richard • partner
2
Pros:

Not that clean and the pictures of the hotel is misleading. Also we stayed for 5 days in which they never change out towels or anything. Lastly the ac unit barley worked.

2025-07-16 • via Nuitee
O
Osama
6
Improve Beach and breakfast
Pros:

The hotel had a private pool and a beach front, the beach can use a lot pf cleaning and weed removal.

The breakfast included in the booking was very poor and low quality.

2025-07-12 • via Nuitee
S
Sean
10
Pros:

Check in was really fast and easy. The location was good for walking. Lots of delicious restaurants in the area. The pool was refreshing. Our suite was spacious and comfortable. We will be staying again.

2025-06-26 • via Nuitee
M
Mere
6
Pros:

Roomwas perfect latge enough but the bad sheets are not very clean ac works very well not towls in the room tv works very well doors lock nicely

2025-06-26 • via Nuitee
K
Karen • family
4
Pros:

The place has a nice view to the sea and my children enjoyed the pool, however, the interior of each room needs remodeling and maintenance. I rented 2 room and in one the water from the shower had a rotten egg smell and the other room didn’t have hot water. Humidity smell was in one of the rooms. Faucet was loose. I killed 2 roaches. Needs more cleaning and discard old silverware.

2025-06-25 • via Nuitee
N
Nilanchal Bhagaban • partner
2
Pros:

The leaving room and bedrooms fans was too slow just like its not working. Thankfully bedroom has AC, leaving room was feeling like a hot furnace.
No one came to clean the room, no towels were changed, no hand wash, the water from kitchen wash basin and bathroom sink was always hot from which we cant even wash our hands.
The leaving room was dirty with dust in the floor and tables and kitchen top.

The only good thing is the hotel has pool facing sea side.

I dont recommend this hotel to anyone

2025-06-18 • via Nuitee
R
Ryan • partner
2
Pros:

staff not helpful at all and property was dirty, limited food options and the peer that goes into the sea is a health and safety hazard! great place to go if you want lizards walking around your feet at breakfast tho!

2025-05-17 • via Nuitee
Y
Yvette • partner
8
Pros:

This place had a nice authentic charm to it. Although it was in need of renovations I found the place to be comfortable and cozy. My only complaint is that I got this place because it had a kitchen with an oven and stove however they supplied zero cooking utensils!! No pots no pans, nothing which defeated the purpose of me getting this place! You get 2 plates, 2 glasses, two sets of silverware, and 2 mugs for coffee but no coffee maker! Who wants to go out and buy pots and pans while on vacation? Not me.

2025-05-14 • via Nuitee
Y
Yanick
10
Pros:

Shower temperature and shower head. Pkus looking forward to seeing what happens with the old dock. If they will renovate. Also they could have a better breakfast and better hours for food options.

2025-05-10 • via Nuitee
A
Arun K • partner
2
Pros:

Faucets are rusted.
Bugs in room.

2025-05-04 • via Nuitee
N
nina • friends
2
Pros:

No hot water shower, asked staff, no english speaking, came up, did not fix, sort of said it's hot but did not get hot shower in 6 days. water smells, no dead bolt, it was there but broken. best thing was the bed was great & comfy. price cheap, now know why. don't stay there. upgrade. continental breakfast was watered down tang of sorts & small slices of white bread you could toast. coffee ok & tea selection ok. you could buy breakfast there but didn't want to

2025-04-27 • via Nuitee
Y
Yan • partner
4
Pros:

The hotel it’s good for 1 or 2 nights . The staff is no friendly at all ! But the hotel sell the package with breakfast but they don’t give a breakfast they give one piece of bread and one drink.

2025-04-22 • via Nuitee
J
Jason • partner
10
Pros:

Great stay on the 4th floor room with a patio and kitchen. Wonderful view of the sea and Isla Mujeres.

2025-04-21 • via Nuitee