CasaSur Palermo Hotel

Hotels
8.6 (366 reviews)
Costa Rica 6028 , Buenos Aires , ar
+54 11 4775-1431

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Spacious and clean rooms
Cons:
Inconsistent cleanliness
Extra charges for basic amenities
Poor breakfast quality

Categories

Cleanliness
8.24
There were mentions of cleanliness, but one review mentioned hair in the bathroom.
Service
9.21
Staff were consistently noted as helpful and courteous.
Location
9.25
Multiple reviews praised the hotel's great location.
Room Quality
8.7
Rooms were described as spacious, comfortable, and clean.
Amenities
8.23
Concerns were raised about extra charges for basic amenities like water and coffee.
Value for Money
8.69
Mixed feelings on value; some amenities incur extra charges.
Food and Beverage
7.74
Breakfast received negative comments regarding quality and variety.
Overall Experience
8.71
Generally positive sentiment, with some complaints and praises noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:08

Property Description

Luxurious Accommodation
CasaSur Palermo Hotel in Buenos Aires offers elegant rooms with modern amenities including air conditioning, flat-screen TVs, and free Wi-Fi. Guests can enjoy a complimentary breakfast and top-notch service during their stay.

Relaxation and Wellness
Indulge in the hotel's spa, sauna, and fitness center for a rejuvenating experience. Unwind after a day of exploring the city or business meetings in these tranquil facilities.

Convenient Location
Situated near Plaza Serrano Square and the Hippodrome, CasaSur Palermo Hotel provides easy access to key attractions. With shuttle services available, guests can explore the city hassle-free.

Book your stay at CasaSur Palermo Hotel for a luxurious and convenient experience in Buenos Aires.

Important information:

Guests are required to show a credit card and a photo identification (the latter, per guest) upon check-in.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Location

Guest Reviews

8.6
Based on 366 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
C
Carolina • couple • ar
10
Placentera
Pros:

Las dimensiones de las habitaciones, la decoración y la limpieza

Cons:

La imposibilidad de abrir las ventanas y los sonidos en los pasillos

2026-08-10 • via Nuitee
X
Xenia • couple • py
5
2026-08-09 • via Nuitee
T
Teresa • solo_traveller • ar
10
Pros:

La atención de su personal.

Cons:

Todo perfecto

2026-08-06 • via Nuitee
I
Ignacio • couple • ar
7
Normal
Pros:

Localização e sala de reuniões

Cons:

Do café da manhã e a falta de manutenção em tudo, o banheiro sobre todo

2026-07-25 • via Nuitee
I
Ignacio • extended_group • ar
7
Agradável mas sabor a pouco pelo preço pago
Pros:

Localização e tamanho dos quartos

Cons:

Banheiro, café da manhã e que não tem late check out

2026-07-25 • via Nuitee
L
Luciana • solo_traveller • ar
10
2026-07-22 • via Nuitee
S
Sebastian • extended_group • ar
10
Buen descanso en medio de la gran ciudad
Pros:

Le gente y la atención del personal

2026-07-18 • via Nuitee
A
Alejandro • couple • es
10
2026-07-18 • via Nuitee
M
Marcos • solo_traveller • ar
9
2026-07-17 • via Nuitee
G
GUILHERME • family_with_children • br
8
Pros:

Funcionários muito educados e atenciosos

Cons:

Café da manhã com poucas opções

2026-07-15 • via Nuitee
R
Raimundo Valenzuela • solo_traveller • cl
9
Cons:

Mala aislacion del ruido entre piezas y hacia la calle.

2026-07-12 • via Nuitee
S
Sara • solo_traveller • cl
10
2026-07-05 • via Nuitee
A
Ana • couple • uy
10
Alojamiento perfecto en Buenos Aires
Pros:

Alojamiento espectacular en el mejor barrio

Al lado de un resto OLÍ que es uno de los más lindos

Camas cómodas y personal muy amable

Rico desayuno

Cons:

Yo no cobraría las cápsulas de café . Por 3 dólares un hotel de esta categoría podría dar una por día y es un detalle . No todos toman café y es clave en un hotel boutique

2026-07-02 • via Nuitee
R
Raul • family_with_children • br
10
2026-07-01 • via Nuitee
E
Eduardo • couple • cl
8
Pros:

Muy lindo y ordenado

Cons:

Me tuvieron que cambiar de habitación porque el huésped de la pieza de al lado fumaba en la habitación y el olor a cigarro era insoportable.

2026-06-29 • via Nuitee
K
Keren • couple • il
8
2026-06-29 • via Nuitee
A
ADRIANA • family_with_children • br
10
2026-06-24 • via Nuitee
C
Carolina • solo_traveller • pe
10
Muy bien ubicado, lindo y muy buena atención!
2026-06-12 • via Nuitee
M
Maria Laura • couple • ar
10
2026-06-11 • via Nuitee
G
Gustavo • solo_traveller • ar
10
2026-06-09 • via Nuitee