CasaSur Palermo Hotel

Hotels
8.6 (346 reviews)
Costa Rica 6028 , Buenos Aires , ar

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Spacious and clean rooms
Cons:
Inconsistent cleanliness
Extra charges for basic amenities
Poor breakfast quality

Categories

Cleanliness
8.24
There were mentions of cleanliness, but one review mentioned hair in the bathroom.
Service
9.21
Staff were consistently noted as helpful and courteous.
Location
9.25
Multiple reviews praised the hotel's great location.
Room Quality
8.7
Rooms were described as spacious, comfortable, and clean.
Amenities
8.23
Concerns were raised about extra charges for basic amenities like water and coffee.
Value for Money
8.69
Mixed feelings on value; some amenities incur extra charges.
Food and Beverage
7.74
Breakfast received negative comments regarding quality and variety.
Overall Experience
8.71
Generally positive sentiment, with some complaints and praises noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:08

Property Description

Luxurious Accommodation
CasaSur Palermo Hotel in Buenos Aires offers elegant rooms with modern amenities including air conditioning, flat-screen TVs, and free Wi-Fi. Guests can enjoy a complimentary breakfast and top-notch service during their stay.

Relaxation and Wellness
Indulge in the hotel's spa, sauna, and fitness center for a rejuvenating experience. Unwind after a day of exploring the city or business meetings in these tranquil facilities.

Convenient Location
Situated near Plaza Serrano Square and the Hippodrome, CasaSur Palermo Hotel provides easy access to key attractions. With shuttle services available, guests can explore the city hassle-free.

Book your stay at CasaSur Palermo Hotel for a luxurious and convenient experience in Buenos Aires.

Important information:

Guests are required to show a credit card and a photo identification (the latter, per guest) upon check-in.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for US$72.60 per person per night when using an existing bed.
    People no matter the age stay for US$72.60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 346 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
C
Carolina • solo_traveller • pe
10
Muy bien ubicado, lindo y muy buena atención!
2026-06-12 • via Nuitee
M
Maria Laura • couple • ar
10
2026-06-11 • via Nuitee
G
Gustavo • solo_traveller • ar
10
2026-06-09 • via Nuitee
J
Joana • couple • pt
9
Hotel muito bonito, confortável mas caro em relação preço/qualidade
Pros:

Decoração do hotel, localização, cama e todos os dias deixavam água no quarto.

Cons:

Pequeno-almoço podia ser melhorado em termos de oferta e o chão do quarto para além de ser aspirado devia ser lavado. Fica a sugestão.

2026-06-05 • via Nuitee
I
Ignacio • solo_traveller • ar
8
Ok
Pros:

La ubicación y el desayuno

Cons:

El baño y la limpieza

2026-06-03 • via Nuitee
C
Cardoso • couple • br
9
2026-06-02 • via Nuitee
R
Roberto • extended_group • uy
9
Pros:

Muy buen desayuno!

Cons:

El cuarto tiene un tamaño correcto, pero podría ser un poco más grande

2026-06-01 • via Nuitee
P
PATRICIA • family_with_children • br
10
2026-05-31 • via Nuitee
C
Christopher • couple • gb
4
Little to recommend what should’ve been an excellence HOTEL
Pros:

At time was the staff did their best despite the limitations of the place

Cons:

Both the rooftop and the main bar were closed throughout the day. The rooms were tired and warm

2026-05-26 • via Nuitee
L
Lilian • extended_group • br
10
Super hotel, great location
Pros:

Comfy, clean, great location, nice size bathroom

2026-05-19 • via Nuitee
M
MIGUEL • extended_group • es
9
2026-05-18 • via Nuitee
T
TAmara • extended_group • ar
5
Not what we expected for the Value.
Pros:

Ok rooms

Cons:

Breakfast was really bad for the price. Our room faced the street and was very noisy.

2026-05-18 • via Nuitee
L
Lucia • family_with_children • ar
8
Muy buena en general
Pros:

Si me pareció excelente salvo el desayuno . Demasiada variedad pero no calidad . El dicho dice menos es más !
Medialunas de las congeladas , panes de molde , jamón de mala calidad , café regular … deja mucho que desear.

Cons:

Deben recordarle al huésped que las toallas es importante no desecharlas para lavar ya que el gasto de agua y electricidad es perjudicial para el medio ambiente . En todos los hoteles lo hacen !!!

Y desayuno como dije , no es bueno

2026-05-18 • via Nuitee
J
Jorge Andrés • solo_traveller • uy
9
2026-05-14 • via Nuitee
E
Emilia • solo_traveller • es
5
No volveré
Pros:

En genersl regular

Cons:

El desayuno, regular
La ducha, resbaladiza, sin punyo de agarre, ideal para caerse!!!!

2026-05-14 • via Nuitee
X
xmarcos • solo_traveller • cl
8
2026-05-13 • via Nuitee
P
Patricio • couple • ar
9
2026-05-08 • via Nuitee
C
CarlAbril • solo_traveller • ar
9
2026-05-06 • via Nuitee
E
Eduardo • solo_traveller • ar
10
Pros:

Todo impecable

2026-05-06 • via Nuitee
J
Jesica • couple • ar
10
2026-05-05 • via Nuitee