Children allowed

Facilities

Fitness facilities (surcharge)
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
Cons:
Noise from the street
Limited in-room amenities

Categories

Cleanliness
8.39
Most reviews indicated clean facilities, though a few guests noted inconsistent amenities.
Service
9.06
Guests frequently complimented the staff for being attentive and friendly.
Location
9.2
The hotel is well-located, with many reviews highlighting its accessibility and safe area.
Room Quality
8.46
Rooms were described positively, but some guests mentioned noise issues and lack of air conditioning.
Amenities
8.28
Availability of basic amenities was noted, but some guests expressed desire for more options.
Value for Money
8.64
Overall, guests felt they received fair value for the price considering the offerings.
Food and Beverage
8.59
Breakfast received positive remarks, though some guests desired more variety.
Overall Experience
8.97
General sentiment from guests was very positive regarding their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:30

Property Description

Modern Amenities and Convenient Location
Hotel bh Usaquén in Bogotá provides a comfortable stay with free WiFi, private parking, and a 24-hour front desk. Each room features a flat screen TV, iPod docking station, and a private bathroom with a shower.

Nearby Attractions
Located close to Unicentro Shopping Mall and T Zone, guests can easily explore the vibrant city of Bogotá.

Easy Airport Access
With El Dorado International Airport just 12 km away, Hotel bh Usaquén offers convenience for travelers.

Book your stay at Hotel bh Usaquén for a memorable experience in Bogotá.

Important information:

Please note that a hotel insurance service charge of COP 10,000 per person per night will be charged.

All minors under 18 years of age must present a valid identification document with a photograph to prove their identity and that of their parents.
1. If children travel with their parents, they must present an identification document for the minor and their parents, ID card or passport.

2. If the children travel with only one parent, the accompanying father or mother must additionally present the civil birth registry showing the name of the parents or authorization to leave the country of the Father or Mother.

3. If children travel with third parties other than their parents, they must bring the authorization form for entry with minors given by the hotel, authenticated by a notary public or, failing that, permission to exit the country of origin by their parents.
Guests must show a photo ID and credit card upon check-in. Special requests are subject to availability and may incur an additional charge.
Please inform bh Usaquen in advance of your expected arrival time. You can use the special requests box during your booking form or contact the property directly.
License number: 37531
We hold the ISO 21401:2019 sustainability certification.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1232 reviews
Cleanliness: 8.39
Service: 9.06
Location: 9.2
Room Quality: 8.46
Amenities: 8.28
Value for Money: 8.64
Food and Beverage: 8.59
Overall Experience: 8.97
L
luis • solo_traveller • co
10
2026-05-23 • via Nuitee
L
luz maritza • solo_traveller • co
10
2026-05-22 • via Nuitee
A
Anna • solo_traveller • us
10
2026-05-21 • via Nuitee
M
Maria Daniela • couple • co
5
Pros:

El personal fue muy amable

Cons:

No son proactivos no tienen ni agua en el mini bar del cuarto. llame dos veces a pedir cosas al cuarto y me dijeron que las pidiera por Rappi. Wtf?

2026-05-20 • via Nuitee
A
Armando • couple • co
8
2026-05-20 • via Nuitee
D
Dalia • couple • pa
10
Pros:

Limpio. Personal amable.

2026-05-18 • via Nuitee
K
Karina Andrea • solo_traveller • co
10
2026-05-18 • via Nuitee
N
Nancyveronik • solo_traveller • pa
10
2026-05-10 • via Nuitee
A
alvaro • couple • co
9
Todo muy bien, buenas instalaciones, buen desayuno, personal amable. Aseado
Pros:

Muy bueno el desayuno.

Cons:

Que no garantizaban el espacio del parqueadero. aunque finalmente si lo hubo.

2026-05-08 • via Nuitee
E
Esnely • solo_traveller • ec
10
2026-05-07 • via Nuitee
J
Jose A • extended_group • pr
10
Muy Bien
Pros:

El Personal

Cons:

Debe mejorar el desayuno

2026-05-07 • via Nuitee
F
Frederic • family_with_children • cl
10
Cohérent avec le prix
Pros:

Très bon emplacement, petit déjeuner bon

2026-05-07 • via Nuitee
J
Juan • solo_traveller • uy
8
2026-05-06 • via Nuitee
G
Gerardo • extended_group • es
8
Pros:

Servicio muy amable y atento. Limpieza. Repetiría

Cons:

Ruido de vehículos en la mañana en día laborable. Calor en la mañana (había una torre ventilador, sin A/C)

2026-05-05 • via Nuitee
M
Michellene • solo_traveller • aw
3
Mixed Stay – Great Potential, Poor Communication
Pros:

The hotel is a well-maintained and beautiful property that makes a great first impression. The service was highlighted by Alejandro, whose exceptional kindness and helpfulness made him a true bright spot. Additionally, the ability to order fresh omelets and waffles was a saving grace given the buffet's limitations.

Cons:

The stay was severely disrupted by undisclosed 24/7 construction that made sleeping nearly impossible. Management’s response was disappointing, offering only earplugs rather than a room change or compensation. Furthermore, the breakfast buffet was poorly managed, frequently running out of food items long before the official closing time.

2026-05-04 • via Nuitee
M
Mitchell Eersel • solo_traveller • nl
9
2026-05-04 • via Nuitee
Y
Yisseth • couple • co
10
2026-05-02 • via Nuitee
Y
Yisseth • couple • co
10
2026-05-02 • via Nuitee
J
Juan Carlos • solo_traveller • co
9
2026-05-01 • via Nuitee
Y
Yadira • couple • co
8
2026-04-28 • via Nuitee