Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Helpful and accommodating staff
Great location and activities
Cons:
Rooms not matching photos
Noisy streets near certain rooms

Categories

Cleanliness
8.7
Overall clean but some mentioned issues like dark rooms and lack of ventilation in bathrooms.
Service
10
Staff is described as very helpful, accommodating, and kind throughout various reviews.
Location
9.7
Consistently highlighted as a great location with central access to markets and attractions.
Room Quality
8.7
Rooms were noted to differ from pictures; some found them dark or uncomfortable.
Amenities
9.7
Activities like cooking classes and friendly alpacas add unique value.
Value for Money
9.2
Breakfast and room sizes were somewhat questioned versus price, but overall value remains positive.
Food and Beverage
9.2
Breakfast is mentioned, though some reviews imply it could be more substantial.
Overall Experience
10
A generally positive experience with great staff and location, balancing small drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:48

Property Description

Central Location in Cusco
Union Hotel Cusco, located just steps away from Central Market and La Merced Church, offers a convenient and vibrant setting for your stay in Cusco.

Comfortable Rooms and Amenities
The hotel provides well-equipped rooms with modern amenities including a flat-screen TV, private bathroom, and coffee machine, ensuring a comfortable stay for all guests.

Relaxation and Dining Options
Guests can enjoy a delicious buffet breakfast each morning and unwind in the hot tub after a day of exploring the nearby attractions.

Experience the best of Cusco at Union Hotel Cusco - book your stay now for a memorable and enjoyable visit.

Important information:

For VAT payment exemption, please be sure to provide passport with date of entry stamped + the TAM Andean Immigration Card.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for US$8 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1575 reviews
Cleanliness: 8.7
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.7
Value for Money: 9.2
Food and Beverage: 9.2
Overall Experience: 10
R
rachel pilapil • family_with_children • us
8
Our room is always nice and clean! Breakfast is really good ! Staff is helpful and kind!
Pros:

location and staff!

2026-07-25 • via Nuitee
F
Fabricio • family_with_children • ar
9
2026-07-25 • via Nuitee
A
alfonso • couple • es
10
Estancia maravillosa
Pros:

Todo perfecto en el
Hotel el
Personal, el desayuno estuvo espectacular

2026-07-24 • via Nuitee
M
Mlink • solo_traveller • de
7
2026-07-24 • via Nuitee
D
Deepak • solo_traveller • us
10
A wonderful stay in Cusco and felt thoroughly relaxing!
Pros:

Located very close to the main square, great restaurants in walking distance
Excellent breakfast in a very nice ambiance
The interior courtyard is a lovely place to relax during the day
The rooms were clean, well furnished and nice to haves like water, towel hooks etc were all there

Cons:

Not much to dislike
Some construction noise filtered into my room but it was not excessive

2026-07-24 • via Nuitee
J
Juan Miguel • extended_group • cl
9
Pros:

El personal es muy amable

Cons:

Algunas habitaciones son muy superiores a otras. La 101 es excelente

2026-07-24 • via Nuitee
D
Deepak • couple • us
10
2026-07-24 • via Nuitee
R
rachel pilapil • family_with_children • us
8
amazing staff and very friendly
Pros:

everything

2026-07-23 • via Nuitee
G
Graciela • couple • us
9
Great location
Pros:

Great location, all the staff were amazing, specially all the ladies in the reception. For my husband’s birthday they brought a dessert to our room. It was very nice detail. Breakfast was good and the next day they packed a bag for our tour.Also they have Kiki the alpaca.

Cons:

Well one little thing during my stayed, on Tuesday I guess there is a band playing music, honestly it was too loud, and the next day we have to get up early for a Machu Picchu Tour.

2026-07-20 • via Nuitee
H
Harris • couple • za
8
Cusco
Pros:

Setting of hotel is very central. Breakfast very good and the staff was very friendly and amazing.

Cons:

Our room ground floor was very noisy, right by the trash bins and the room upstairs bathroom right above my head so you can hear every sound.

2026-07-19 • via Nuitee
R
rachel • family_with_children • gb
8
Very good , friendly staff and excellent breakfast
Pros:

Friendly staff . Excellent breakfast. Free activities on offer . Close to city centre .

Cons:

Quite noisy at night as people walked past the room but other hotels in Cusco were similar .
Small bedroom .

2026-07-19 • via Nuitee
M
Melisa Lucia • couple • ar
8
2026-07-15 • via Nuitee
R
Rosa Maria • couple • es
7
2026-07-14 • via Nuitee
H
HANG • solo_traveller • cl
10
Pros:

真的很不错，很舒服

2026-07-14 • via Nuitee
S
Smith • solo_traveller • gb
10
Overall, I had a great stay and would happily recommend this property to anyone visiting Cusco.
Pros:

Lovely rustic place. Comfortable bed and good facilities. Has a bar area and breakfast which I did not use as was only there one night. Close to main town area, San Pedro station and cheap uber to/from airport so location ideal.

Cons:

There was no air conditioning, only a fan. This wasn't an issue during my stay as the weather wasn't particularly hot, but I suppose could be less comfortable on hotter days.

Not sure about the alpaca that is being kept on site. Seemed happy enough but area it was confined to/slept in seemed quite small.

Live music into the evening was quite loud. Would usually have loved this but had to get up early for train to Machu Pichu so wasn’t ideal but did finish at a fairly reasonable time.

2026-07-14 • via Nuitee
S
SANDRA • family_with_children • br
10
Pros:

HOTEL FAMILIAR COM OTIMAS PESSOAS ATENDIEMNTO DE PRIMEIRA RECOMENDO COM CERTEZA

Cons:

NADA A DECLARAR

2026-07-10 • via Nuitee
I
Ivan • couple • pe
7
2026-07-09 • via Nuitee
V
Varadarajan • solo_traveller • gb
6
2026-07-06 • via Nuitee
J
Joaquin • couple • cl
10
2026-07-01 • via Nuitee
R
Rafael • couple • br
8
2026-07-01 • via Nuitee