Java Palace Hotel

Hotels
8.2 (77 reviews)
JL. Niaga Utara Kav 1-2 Jababeka II , Cikarang , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Cons:
Limited restaurant menu choices; many items reported sold out for consecutive days.

Categories

Cleanliness
8.2
Standard quality for this hotel tier.
Service
9.1
Standard quality for this hotel tier; no service issues mentioned in the review. Rating raised slightly to compensate for the negative food experience while remaining justifiable given lack of negative comment about staff or service.
Location
9
Standard quality for this hotel tier; location was not mentioned in the review. Raised slightly to balance the lowered Food and Beverage score since no location concerns were reported.
Room Quality
8.2
Standard quality for this hotel tier.
Amenities
8.2
Standard quality for this hotel tier.
Value for Money
8.2
Standard quality for this hotel tier.
Food and Beverage
6.5
Negative sentiment: limited restaurant menu choices and many items reported sold out, even after requesting repeatedly for two days.
Overall Experience
8.2
Standard quality for this hotel tier; overall acceptable stay but negatively impacted by the limited food availability.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 13:35

Property Description

Luxurious Amenities and Services
Java Palace Hotel offers an outdoor pool, spa, and wellness center for ultimate relaxation. The rooms feature modern amenities like flat-screen TVs, safety deposit boxes, and en suite bathrooms with complimentary toiletries.

Recreational Activities
Guests can enjoy billiards, mini-golf, and a fitness center on-site. The hotel also provides meeting facilities and free parking. A sauna is available for guests to unwind, and a convenience store is conveniently located nearby.

Culinary Delights
Indulge in a variety of cuisines at Airlangga Restaurant, serving Indonesian, Western, Japanese, and Korean dishes. Whether you're craving local flavors or international fare, the restaurant caters to all tastes.

Experience luxury and comfort at Java Palace Hotel - your perfect getaway awaits!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rp 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 77 reviews
Cleanliness: 8.2
Service: 9.1
Location: 9
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 6.5
Overall Experience: 8.2
F
Fikri family_with_children id
8
2026-05-31 via Nuitee
M
Masayuki solo_traveller jp
5
2026-05-23 via Nuitee
S
Stephen Locke solo_traveller gb
8
High quality hotel, but restaurant service needs sorting
Pros:

Very comfortable beds and a good size room; good size shower; excellent and copious buffet breakfast.

Cons:

Dinner in the restaurant wasn't great. Caesar salad, billed as including smoked salmon, croutons and parmesan cheese, contained none of the above, and consisted solely of sliced of chicken, lettuce, a few small tomatoes and a small pool of mayonnaise on the side. When I protested, the waiter said it was these ingredients weren't available + in which event they should have told me when I placed the order. After I made a fuss. They brought some complimentary fruit, and eventually decided not to charge for the dish. But it was completely unprofessional, especially for a place of this standing and at these (for Indonesia) high prices.
21 per cent surcharge on restaurant meals is pretty steep too!

2026-05-03 via Nuitee
A
Alan couple cn
10
2026-04-07 via Nuitee
A
Alan solo_traveller cn
10
2026-03-27 via Nuitee
K
Kumaraguru extended_group my
5
Cons:

Limit choice of food from the restaurant menu, most item they say sold out even it has been requested for more 2 days in row.

2026-03-19 via Nuitee
S
Song couple kr
9
2025-12-22 via Nuitee
Q
Qili review category business travellers sg
10
Exceptional
Pros:

The hotel gave me surprise with birthday cake

2025-05-09 via Nuitee
V
Verified traveler
8
가성비 좋은 호텔
Pros:

주변에 음식점도 많고, 친절한직원

2025-05-02 via Nuitee
C
Chiat review category business travellers sg
6
Pleasant
Pros:

Gym room is not renovated.
Gym equipment is old shits.

Cons:

Situated at Road Roundabout

Since hotel food menu is not good
have to walk across the road to the mall .
Crossing the road is not safe.

By the way , it is an old hotel being refurbished

Not pleasant to stay and pay for the price .
Hotel Grand Zuri - which is beside, is better to stay there .

2025-03-24 via Nuitee
L
lee
8
Short trip
Pros:

Room is clean n spacious,shopping mall 5min walking distance

2025-01-01 via Nuitee
Y
Yoshitomo review category business travellers th
9
Superb
Pros:

Location /Room and Breakfast

Cons:

Room Lamp is dark

2024-09-23 via Nuitee
M
Masahito
8
Pros:

周りに沢山のレストランがあって便利でした。

2024-06-16 via Nuitee
R
Ramit review category business travellers au
7
Good
Pros:

Location is great. Staff was amazing.

Cons:

Facilities not the best, compared to few other hotels in this price range.

Breakfast was very substandard. Had stale bread on offer 3 days out of 5. Cold omelettes, just make in bulk and left out. For the cost of this hotel compared to others, breakfast was rubbish.

2024-05-24 via Nuitee
C
Charoen review category business travellers th
7
Thanks
Pros:

Smell in room is not good

Cons:

Food

2024-05-18 via Nuitee
V
Victor
10
Leading hotel in the area.
Pros:

The best, the attention personal in the reception, good room, good gym room and location. The negative point, the cofee bad quality and in the breakfast the product look no fresh like the bakery corner for example. Of course a recommendable hotel.

2024-03-11 via Nuitee
G
Goh group my
7
overall stay is pleasant
Pros:

Should improve the breakfast menu. generally is accepable.

Cons:

same breakfast menu everyday

2024-02-29 via Nuitee
G
Goh group my
5
Passable
Pros:

no good

Cons:

I received a complaint from my guest about the unsatisfactory breakfast, noting the presence of molds on the bread. he has already brought this to the attention of the hotel, and I hope they will address the issue promptly. If there is no improvement, I may consider relocating my guest to another hotel. Thank you.

2024-01-31 via Nuitee
T
Trung review category business travellers th
4
Disappointing
2024-01-29 via Nuitee
G
Goh group my
8
Very good
Pros:

Overall ok Thanks

2024-01-19 via Nuitee