The Penthouse at Grand Plaza

Hotels
9.5 (122 reviews)
540 North State Street , Chicago , us

listing image 1
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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Sauna
See all facilities

Review Highlights

Pros:
Great location
Comfortable accommodation
Excellent service
Cons:
Inconsistent room descriptions
Dated common areas
Lack of privacy in rooms

Categories

Cleanliness
9.31
Generally considered immaculate, though there are mentions of dated common areas.
Service
9.77
Hosts were described as great communicators, accommodating, and helpful.
Location
10
Multiple reviews highlight excellent location for exploring the city.
Room Quality
8.76
Comfortable apartments with potential discrepancies from photos; some privacy issues noted.
Amenities
9.79
Well-equipped with necessary facilities; some requests for additional items.
Value for Money
9.25
Perceived as good value, although some guests suggest exploring other options.
Food and Beverage
9.31
Standard quality for this hotel tier.
Overall Experience
9.8
Many guests had an amazing time, with highlights on views and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 23:44

Property Description

Iconic Views and Prime Location
Experience the vibrant city of Chicago from the comfort of your own balcony at The Penthouse at Grand Plaza. Located just steps away from the renowned Magnificent Mile, this self-catering apartment offers unparalleled views and convenience.

Luxurious Amenities
Indulge in the modern luxuries of this 2-bedroom apartment, featuring floor-to-ceiling windows, a fully-equipped kitchen, and three full bathrooms. Enjoy the convenience of a dining area, laundry facilities, and not one, but three separate balconies for your relaxation and enjoyment.

On-Site Leisure and Convenience
Take advantage of the rooftop swimming pool, sun deck, fitness center, and basketball court during your stay at Grand Plaza Chicago Penthouse. Need essentials? Visit the on-site market for all your needs.

Book now to elevate your Chicago experience at The Penthouse at Grand Plaza!

Important information:

Please note that guests must be 25 years of age to make a reservation at this property.

A valid photo ID and credit card is required prior to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHI

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.5
Based on 122 reviews
Cleanliness: 9.31
Service: 9.77
Location: 10
Room Quality: 8.76
Amenities: 9.79
Value for Money: 9.25
Food and Beverage: 9.31
Overall Experience: 9.8
J
Jorge • couple • us
9
2026-05-27 • via Nuitee
D
Diane • extended_group • us
10
2026-05-22 • via Nuitee
N
Nuria • solo_traveller • gb
10
Pros:

The apartment is glorious. Very clean, spacious and with everything you need. Spectacular views in a very convenient location. My family and I really enjoyed our time there.

2026-05-21 • via Nuitee
M
Marsi • couple • us
10
Fantastic home base in Chicago
Pros:

Everything was wonderful. The kitchen was above well appointed. The bed was comfortable. EVERYTHING was exactly right for a home base while in Chicago. Thank you.

2026-04-14 • via Nuitee
B
Brown • solo_traveller • us
10
Would recommend to anyone looking for a stay in downtown Chicago! It was a great location, definitely get the parking if
Pros:

The view was great. Great location.

Cons:

Felt like apartment living, but still an amazing place to stay!

2026-04-14 • via Nuitee
R
Romina • family_with_children • ar
9
Impecable , muy buena atención y contaba con absolutamente todo.
Pros:

La atención , la ubicación , muy silencioso a pesar de estar en el medio de la ciudad ya que estábamos en un piso 53 , amplió el departamento y con absolutamente todos los utensilios

Cons:

Por ahí podría estar mejor decorado.

2026-04-08 • via Nuitee
K
Karen Sprong • extended_group • us
10
Pros:

Great location, just blocks from Michigan Ave, and right at a Red Line stop. Groceries, and tons of restaurants nearby. Fabulous hosts who provided us with all the information we needed.

2026-03-26 • via Nuitee
K
Kate • couple • ch
9
Perfect location from which to enjoy the Chicago skyline and everything Chicago has to offer
Pros:

The view from this penthouse apartment is spectacular; location is second to none and the sunrises are stunning. Fabulous, comfortable and well equipped apartment from which to enjoy Chicago.

2026-03-10 • via Nuitee
Z
Zelonger • extended_group • us
10
2026-03-08 • via Nuitee
B
Bianka • couple • us
10
The best stay of Chicago!
Pros:

The amazing views and how clean it was!

Cons:

Loved everything

2026-03-03 • via Nuitee
A
Ahmad • family_with_children • jo
10
A spacious, clean, and well‑located condo that made our family’s stay comfortable
Pros:

The condo was spacious, very clean, fully equipped, in an excellent location, warm and comfortable during the cold weather, and the host was extremely responsive and helpful.

Cons:

The building layout made it a little hard to find the unit on the first night, and the weather in Chicago was extremely cold during our stay.

2026-03-01 • via Nuitee
J
Jody • family_with_children • us
9
2026-02-22 • via Nuitee
J
Jody • family_with_children • us
9
2026-02-22 • via Nuitee
A
Andrea • family_with_children • it
10
2026-01-15 • via Nuitee
M
Marius • couple • fr
10
2026-01-14 • via Nuitee
K
Kavuk • couple • tr
8
2026-01-09 • via Nuitee
C
Cesar • family_with_children • mx
8
2025-12-24 • via Nuitee
M
Michael • couple • de
10
Pros:

Alles top: Ausstattung, Lage, Kontakt

2025-11-25 • via Nuitee
L
Lynda • couple • ie
4
AVOID NOT A PENTHOUSE DATED AND BETTER OPTIONS AVAILABLE
Pros:

The location was great.
The bed was comfortable.
It was nice and bright and spacious
The kitchen had all the proper utensils

Cons:

The lobby is shabby. Pay more attention to the other reviews which I unfortunately did not. This is a residential building and the proprietors try to disguise. They impose all these rules before you even arrive and insist that if you do not print off your permit you will not be able to enter the building. There is way to much contact before you arrive bordering on harassment. The photos are not reflective of the accommodation as it is dated. Plus one of the reasons I booked it was for a balcony to smoke on which I discovered upon arrival was prohibited. There is no outside furniture which makes it seem pointless having a balcony. If you are considering booking this accommodation make sure to view other options as you can definitely find somewhere way nicer for a similar price

2025-11-15 • via Nuitee
I
Ian • family_with_children • us
10
We had an amazing time in Chicago, the condo was the perfect spot to explore the city.
Pros:

The owners were great communicators and were very gracious hosts. The condo was immaculate and had a view that was incredible. The space was perfect for my wife, toddler and I.

Cons:

N/a

2025-11-15 • via Nuitee