Apart Hotel Gran Pacifico

Hotels
8.8 (1293 reviews)
Av. Pacifico 3490 , La Serena , cl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Safety deposit box
See all facilities

Review Highlights

Pros:
Close to the beach
Clean and spacious accommodations
Cons:
Service could be improved
Some maintenance issues noted

Categories

Cleanliness
8.59
Most reviews highlight cleanliness positively, but some noted issues could affect the score.
Service
9.06
Generally positive, though some reviews suggested improvement in customer service.
Location
9.3
Many reviews praised the hotel's proximity to the beach and local amenities.
Room Quality
8.75
Rooms generally well-received, but some concerns about noise and specific maintenance issues.
Amenities
8.88
Facilities recognized as good, though some items (like air conditioning) could be improved.
Value for Money
8.24
Concerns regarding pricing, especially when breakfast is not included, but overall value is still considered favorable.
Food and Beverage
8.49
Breakfast was appreciated by most guests, though some suggested improvements.
Overall Experience
9.06
Overall positive experiences with the stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:26

Property Description

Luxurious Apart Hotel with Beachfront Views

Outdoor Paradise: Enjoy the outdoor swimming pool, garden, and BBQ facilities.

Family-Friendly: Kids can have a blast at the game room and children's playground.

Convenience at Your Fingertips: Benefit from free Wi-Fi, laundry services, and tours to top attractions.

Ready to experience a perfect blend of comfort and convenience at Apart Hotel Gran Pacifico? Book now and make unforgettable memories!

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LSC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 4 years old and over stay for CL$ 17,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1293 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.3
Room Quality: 8.75
Amenities: 8.88
Value for Money: 8.24
Food and Beverage: 8.49
Overall Experience: 9.06
T
Tiago • extended_group • br
10
Excelente apart hotel a uma quadra da praia
Pros:

As casas são muito aconchegantes e bonitas!! Espaço do hotel lindíssimo tb. Muito limpas e bem equipadas. Camas, roupas de cama e toalhas de qualidade. A equipe do hotel é muito legal tb, muito prestativos!! Ótimo café da manhã.

Cons:

Em períodos frios, mesmo com os aquecedores, a casa fica um pouquinho gelada, mas nada exacerbado. Também, como somos brasileiros, não sabíamos que tudo é mais barato pagando em dinheiro. Se soubéssemos com antecedência, teríamos pago em dinheiro e não no cartão a hospedagem. Mas era algo comum da cidade, não especificamente do hotel.

2026-06-18 • via Nuitee
J
jose • extended_group • cl
7
2026-06-15 • via Nuitee
R
Rolando • solo_traveller • cl
10
Pros:

Excelente

2026-06-14 • via Nuitee
G
Gilda • solo_traveller • cl
10
Pros:

Estacionamiento cerca de la habitación

Cons:

Nada

2026-06-11 • via Nuitee
G
Gaby • solo_traveller • cl
10
Pros:

La cabaña muy espaciosa y bien ambientada.
Las áreas verdes muy lindas y la cercania a la playa.

Cons:

Yo fui hace poco y hacía frío. Tal vez dejar una mantita extra para el living o las camas.
Pero es un detalle.

2026-06-11 • via Nuitee
F
FRANCISCO • extended_group • cl
10
BUEN DESCANSO
Pros:

EXCELENTE DESAYUNO Y MUY BUENA UBICACIÓN, CERCA DE TODO.

Cons:

TODO BIEN

2026-06-08 • via Nuitee
R
Rovati • solo_traveller • cl
9
Bien.
2026-06-08 • via Nuitee
J
JulioCepeda • solo_traveller • cl
10
EXCELENTE ESTANCIA
Pros:

+ Siempre es bueno quedarse acá por la ubicación y precios.
+ El personal de recepción siempre dispuesto a ayudar.
+ Cerquita de la playa, restaurantes, pubs, minimarkets

Cons:

- Me pare un poco elevado el precio de 15.000 por noche por mascota.

2026-06-08 • via Nuitee
E
Edgardo • solo_traveller • cl
3
Pros:

Las instalaciones son viejas,.poca privacidad.

2026-06-08 • via Nuitee
R
Rodrigo • family_with_children • cl
10
Excelente ubicación e instalaciones
Pros:

Excelente ubicación, lindas instalaciones, salíamos temprano por.lo que nos dejaron el desayuno la noche anterior

Cons:

Nada

2026-06-08 • via Nuitee
A
Antonio • couple • cl
8
Pros:

LA ATENCIÓN DEL PERSONAL MUY AGRADABLE, EL LUGAR MUY BONITO Y ACOGEDOR. EN RELACIÓN A CALIDAD Y PRECIO, SE ENCUENTRA DENTRO DEL RANGO

2026-06-05 • via Nuitee
E
Erika • couple • cl
10
Siempre volvemos
Pros:

No es la primera vez que nos quedamos acá. Nos gusta porque es un lugar bonito, nos han tocado cabañas lejos de ruido, está cerca de la playa, tiene estacionamiento, calefacción, personal muy amable, el desayuno es abundante y está bien, limpio, ropa de cama y toallas blancas, detalles que me gustan como: detergente para lavar loza y esponja, jabón en los baños, secador de pelo. El desayuno lo llevan a la cabaña a la hora que uno lo pide.

Cons:

Lo único que no me gustó esta vez , es que se mojaba mucho el piso cuando nos bañábamos porque el sector de la ducha no se cierra completamente, hay un solo panel . No nos había tocado un baño así anteriormente, fue un poco incómodo.

2026-06-05 • via Nuitee
S
Sergio • solo_traveller • cl
9
2026-06-04 • via Nuitee
P
Pedro • couple • cl
10
2026-06-04 • via Nuitee
S
Sergio • solo_traveller • cl
9
2026-06-04 • via Nuitee
R
ruben • solo_traveller • cl
7
Pros:

En general todo

Cons:

Se escucha todo en los lugares aledaños, me parece que habia una discoteque al costado de la instalacion que no me dejo dormir por la musica tan fuerte.

2026-06-02 • via Nuitee
P
Paulina • family_with_children • cl
9
2026-06-01 • via Nuitee
M
marcos • solo_traveller • ar
7
ruidos molestos
Pros:

la ubicación, el cuidado del parque

Cons:

muy cerca del departamento hay un local que pone música.muy fuerte hasta pasadas las 2.am. y es muy molesto si se quiere dormir. habiendo otros departamentos más alejados sin alquilar, por qué no te dan esos ?.
otro problema es que en la habitación no hay lugar para dejar las valijas. podrían poner un mueble pequeño a tal fin

2026-05-28 • via Nuitee
R
Ramon • solo_traveller • cl
8
Pros:

La calefacción y el agua caliente muy debil

2026-05-28 • via Nuitee
M
Montserrat • couple • cl
8
Casi perfecto
Pros:

Comodo, amplio, limpio, excelentes areas comunes. Todo super.

Cons:

La puerta no tiene cerrojo y las personas del aseo entran cuando quieren sin permiso, incluso si uno no le deja el cartel de limpieza (para que no entren) entran igual. Es muy incomodo, nunca te sientes completamente en privacidad.

2026-05-28 • via Nuitee