Apart Hotel Gran Pacifico

Hotels
8.8 (1324 reviews)
Av. Pacifico 3490 , La Serena , CL

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Close to the beach
Clean and spacious accommodations
Cons:
Service could be improved
Some maintenance issues noted

Categories

Cleanliness
8.59
Most reviews highlight cleanliness positively, but some noted issues could affect the score.
Service
9.06
Generally positive, though some reviews suggested improvement in customer service.
Location
9.3
Many reviews praised the hotel's proximity to the beach and local amenities.
Room Quality
8.75
Rooms generally well-received, but some concerns about noise and specific maintenance issues.
Amenities
8.88
Facilities recognized as good, though some items (like air conditioning) could be improved.
Value for Money
8.24
Concerns regarding pricing, especially when breakfast is not included, but overall value is still considered favorable.
Food and Beverage
8.49
Breakfast was appreciated by most guests, though some suggested improvements.
Overall Experience
9.06
Overall positive experiences with the stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:26

Property Description

Luxurious Apart Hotel with Beachfront Views

Outdoor Paradise: Enjoy the outdoor swimming pool, garden, and BBQ facilities.

Family-Friendly: Kids can have a blast at the game room and children's playground.

Convenience at Your Fingertips: Benefit from free Wi-Fi, laundry services, and tours to top attractions.

Ready to experience a perfect blend of comfort and convenience at Apart Hotel Gran Pacifico? Book now and make unforgettable memories!

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LSC

Location

Guest Reviews

8.8
Based on 1324 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.3
Room Quality: 8.75
Amenities: 8.88
Value for Money: 8.24
Food and Beverage: 8.49
Overall Experience: 9.06
J
John • couple • gb
4
Should have chosen better
Pros:

The hotel was a block away from the beach

Cons:

The rooms were very small and the quality of the breakfast was extremely disappointing. Breakfast is delivered to your apartment. I consisted of a packet of cereal, no milk. Two slices of bread with a slice of cheese and ham, I nearly forgot, a small yoghurt and a small carton of fruit juice. Then one sachet of Nescafé powder. Nearly forgot… the swimming pool was empty.

2026-10-16 • via Nuitee
R
Rosa • extended_group • cl
1
Pros:

Solo la ubicación

Cons:

Falta limpieza y fumigacion, chinches en sus camas, asqueroso

2026-10-16 • via Nuitee
S
Sebastián • couple • cl
7
2026-10-14 • via Nuitee
M
Maria Jesus • couple • cl
10
Excelente lugar para quedarse, buena relación precio calidad
Pros:

Muy limpio y excelente desayuno . Todo funciona bien y a una cuadra de la playa.

2026-10-14 • via Nuitee
J
Juan Ignacio • extended_group • cl
8
2026-10-10 • via Nuitee
C
catalina • family_with_children • cl
8
2026-10-10 • via Nuitee
R
Reinaldo Melo Urra • solo_traveller • cl
10
Pros:

Excelente ubicación, a dos cuadras de la playa, instalaciones de muy buen nivel

2026-10-09 • via Nuitee
S
shiyou • solo_traveller • cl
10
exelente opción cerca de la playa
Pros:

El recepcionista un 10 muy amable, cordial y servicial. La cabaña es amplia y limpia, tiene living comedor, cocina, un baño y en nuestro caso dos piezas con 4 camas en total, ademas cuenta con balcón y terraza en el jardín, cada cabaña cuenta con un espacio para estacionarse.
El lugar esta a pasos de la playa y cerca de restaurantes.

2026-09-19 • via Nuitee
R
Roberto • family_with_children • cl
9
Pros:

Muy buen hotel, con una excelente ubicación y un staff muy agradable y atento. Nos hospedamos durante cuatro noches y tuvimos una muy buena experiencia. El personal siempre estuvo dispuesto a ayudarnos y contribuyó a que nuestra estadía fuera muy cómoda y agradable. Sin duda, una buena alternativa para alojarse en La Serena.

2026-09-19 • via Nuitee
N
Nayara • solo_traveller • br
10
2026-09-18 • via Nuitee
M
Marco • solo_traveller • cl
10
Exelente
Pros:

Comodidad y privacidad

Cons:

Que no esté habilitada la piscina pero entiendo que aún no es temporada para ello

2026-09-18 • via Nuitee
M
Mireille Degruyter • solo_traveller • be
6
Niet zo aangenaam verblijf in dit gedateerd hotel.
Pros:

Vriendelijk onthaal.
Verzorgd ontbijt.

Cons:

Hotel is aan vernieuwing toe. Koud en ongezellig.
Kleine, niet zo nette badkamer, volledig gedateerd.
Verwarming dient te gebeuren met een klein electrisch vuurtje.

2026-09-18 • via Nuitee
J
José • solo_traveller • cl
8
2026-09-17 • via Nuitee
G
Gustavo • extended_group • cl
10
2026-09-16 • via Nuitee
K
Karelyz • couple • cl
9
Pros:

La ubicación, el hotel tiene un ambiente excelente. Los espacios son agradables y con mucho confort para la estadia.

2026-09-15 • via Nuitee
P
Pedro • solo_traveller • cl
10
Pros:

Lugar agradable, con buen espacio, bien implementado

Cons:

Escaso jabón disponible en la tina de baño

2026-09-14 • via Nuitee
R
Richard • solo_traveller • cl
9
Todo bien, según la publicación
Pros:

Cerca de la Costanera

2026-09-14 • via Nuitee
D
Delia • family_with_children • cl
10
Alojamiento
Pros:

Muy amplio

Cons:

Todo bien

2026-09-13 • via Nuitee
K
Karelyz • couple • cl
10
Pros:

Ubicación y super espacioso el apartamento

2026-09-10 • via Nuitee
P
Punta Lagarto Caldera • solo_traveller • cl
9
Pros:

Ubicacion

2026-09-07 • via Nuitee