Bethany Beach Ocean Suites Residence Inn by Marriott

The location is fantastic, the staff are friendly and nice and Ocean 99 had great food and service

Location, nice sized room.

It was so close to beach and boardwalk. The restaurant was nice and staff was great

Great Location, but.... Tired hotel. Below Marriott standards and nowhere near "best ever Marriott." Your lead / featured review from May 2025 is far from accurate and not a service to your followers. Check the hotel website for the mixed reviews it gets before you spend over $900 per night in season.

Beautiful location but very poor service all around. There is no housekeeping - they came once in four days and just replaced the towels and emptied the garbage. Didn’t even make the bed let alone change the sheets. Breakfast is poor. They kept claiming the restaurant was open for lunch/dinner but never once were any staff seen, nor were the tables set for service. Staff is unprofessional.

Perfect location to walk out on beach and to town center

The rooms were updated and clean. It’s at a wonderful location in Bethany Beach.

I think I’ve ever been to a place that felt so safe, so family friendly, and just beautiful! The hotel itself was a vacation. The upper level gym was nice for a quick workout and the pool was a nice break from the sand and salt. Also very nice that we could walk to the beach and be there in less than three minutes.

Great access to the beach. Best ocean views (including front row to a pod of dolphins). Spacious room for a small family. Thank you to Diveanna at the front desk who delivered popcorn to our room when a late night craving for myself and toddler struck. Super grateful for a late checkout so we could enjoy another day at the beach without rushing.

Good breakfast, staff was nice.

Being in the beach

Bethany Beach Ocean Suites Residence Inn is our favorite place in the world. From the moment we arrive, we are welcomed with warmth, kindness, and genuine hospitality that makes every stay unforgettable. The staff is so kind, attentive, and professional, always going above and beyond to ensure guests feel comfortable and valued.

The facilities are beautiful, impeccably maintained, and perfectly situated to enjoy everything Bethany Beach has to offer. The spacious suites, stunning oceanfront views, and thoughtful amenities create the perfect atmosphere for relaxation and family memories.

A special thank you goes to General Manager Kevin Chenosky, whose leadership and dedication are evident in every aspect of the property. Kevin sets the standard for excellence, fostering a culture of hospitality that shines through in every interaction. His commitment to guest satisfaction and attention to detail make this hotel truly exceptional.

Year after year, Bethany Beach Ocean Suites Residence Inn continues to exceed our expectations. It is more than just a hotel—it feels like a home away from home. We cannot recommend it highly enough and look forward to returning again and again. Thank you, Kevin!

Everything was clean, great location, and friendly staff!

Perfect location. Comfortable rooms and large. Friendly and helpful front desk staff. Helpful housekeeping folks. Nice service at the restaurant. Except the noise in the lobby with the tiling and banging (on a holiday weekend..) and a very loud group having a party who has a conference room that chooses to not close the doors and have their party in the lobby instead.

This hotel understands how to provide excellent customer service. When we pulled up to their undercover entrance (it was cool and rainy) was appreciated but the highlight was the delightful gentleman Imoh who greeted us. He proceeded to help us with both our parking pass and getting us to the front desk to check-in. He is an excellent ambassador.

Lori at the front desk also provided excellent customer service. Given the busy upcoming holiday weekend I was not able to get a platinum upgrade in advance but she was able to find us one for the night. The ocean view room was perfect because it not only had a great view but it was totally out of the howling wind so we could enjoy sitting on the balcony.

The room itself was one of the smaller Residence Inn suites but this property is not a typical RI with the building being on the beach. Great location for sure! The room was nicely decorated and in good condition.

We were in the south building so for breakfast we had to go across the street but that was a minor inconvenience. The dining room was better than most RI breakfast areas though the food was standard fare except for the fantastic oatmeal raisin cookies!

The only negative is that they charge $40 /night for parking (a different price showed on their website when I booked) in a very tight garage. Overall a very positive stay!