Holiday Inn New York City - Times Square by IHG

Hotels
Holiday Inn Hotels & Resorts
8 (3731 reviews)
585 8th Avenue , New York , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Convenient amenities
Cons:
Noise from street
Small rooms
Cleanliness issues

Categories

Cleanliness
7.64
Several reviews mentioned cleanliness issues, including small rooms and some rooms not being clean.
Service
9.11
Service was frequently highlighted as friendly and helpful by multiple reviewers.
Location
8.65
The location was mentioned positively as central and convenient for sightseeing.
Room Quality
7.1
Rooms were described as small and occasionally uncomfortable with cleanliness complaints.
Amenities
8.13
Amenities such as luggage storage and mini-fridges received positive mentions.
Value for Money
7.59
Pricing was described as high relative to the quality received.
Food and Beverage
7.64
Breakfast service was criticized; mixed feedback on food amenities.
Overall Experience
8.11
Overall stay was good but marred by some issues, leading to a balanced overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:44

Property Description

Luxurious Accommodation
Experience comfort and convenience at Holiday Inn New York - Times Square South. Each room features a flat-screen TV and a private bathroom with free toiletries, ensuring a relaxing stay in the heart of Midtown Manhattan.

Prime Location
Situated just steps away from the Theater District, Times Square, and Madison Square Garden, our hotel offers the perfect base for exploring all that New York City has to offer. Plus, with La Guardia Airport just 10 km away, traveling to and from the hotel is a breeze.

Modern Amenities
Stay connected with complimentary WiFi throughout the property, making it easy to share your New York adventures with friends and family. Book your stay now at Holiday Inn New York - Times Square South for an unforgettable experience in the Big Apple.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 3731 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 8.11
C
Corey solo_traveller us
7
2026-05-23 via Nuitee
D
Deanna couple us
7
Serviceable property if you want to be in the thick of the Broadway/Times Square area.
Pros:

Central location

Cons:

Can be noisy

2026-05-23 via Nuitee
F
Flavia solo_traveller it
8
2026-05-23 via Nuitee
I
Ileana extended_group cr
9
Un buen hotel muy bien ubicado en el Midtwon de Manhattan
Pros:

La ubicación del hotel es muy buena pues hay muchas atracciones cerca. Se puede caminar a muchos lugares sin necesidad de tomar un transporte en el Midtown. El personal es muy amable.

Cons:

La experiencia estuvo muy bien,. En general me hubiera gustado que las habitaciones tuvieran camas mas grandes, tipo queen,

2026-05-21 via Nuitee
D
Donna couple us
10
2026-05-21 via Nuitee
A
Alexandra couple cr
7
2026-05-21 via Nuitee
E
Evangelina family_with_children uy
9
Pros:

La ubicación y personal amable.

2026-05-21 via Nuitee
P
Pablo couple us
4
no volveria
Pros:

limpieza

Cons:

extremadamente ruidoso.
solo dos ascensores para la enorma cantidad de habitaciones, ni vale la pena esperar, hay que ir por escalera.

2026-05-20 via Nuitee
A
Andrea solo_traveller sv
9
Pros:

Ubicación, personal amable

Cons:

Ascensores

2026-05-20 via Nuitee
R
romina couple es
8
Excelente
Pros:

La cercanía a time square

Cons:

Había mucha gente extraña en la puerta, pero el personal del hotel tenía seguridad y constantemente limpiaban la entrada

2026-05-20 via Nuitee
A
Andrea solo_traveller sv
9
Pros:

La ubicación, personal amable

Cons:

Ascensores muy tardados

2026-05-20 via Nuitee
S
Savoy Uriburu solo_traveller ar
8
satisfactorio
Pros:

ubicación

Cons:

espacio libre disponible en la habitación

2026-05-20 via Nuitee
M
Marialuisa family_with_children it
9
Soluzione perfetta come punto di partenza dalla splendida New York
Pros:

Posizione camera colazione

2026-05-19 via Nuitee
G
Gina extended_group ca
7
Le personnel gentil et très efficace , somme toute je donnrsis la note de 7 , un bon , mais place à l’améliora
Cons:

Dommage car le lobby est très petit , pas confortable
Le déjeuner un peu décevant pas beaucoup de choix ( céréales juste deux choix ) pas de yogourt , pas de gaufres , fruits seulement des pommes , ailleurs on avait des bananes des pommes des oranges , plusieurs choix de céréales , plusieurs choix de jus , et ce sont des hôtels dans la même catégorie de prix

2026-05-19 via Nuitee
D
désiré couple fr
7
2026-05-19 via Nuitee
G
Greg couple us
7
Cons:

We stayed at your hotel this week. Items arrived from Amazon that need to be returned tomorrow - Amazon will collect. I did discuss this yesterday with the hotel staff. Amazon have send me labels that need to be attached to the pickup. I have attached the file. Please send this to Holiday Inn Times Square - all the instructions are included. IT IS CRITICAL THAT THIS IS DONE TODAY PLEASE OTHERWISE I LOSE THE PURCHASE PRICE.

2026-05-19 via Nuitee
N
Nathan couple us
7
Okay, better to stay outside of midtown tho if you can
Pros:

Very clean

Cons:

The elevators were small and always packed. The location is great but there are constantly bums and sketchy people hanging around outside it

2026-05-19 via Nuitee
J
Javier family_with_children us
8
Buena opción: cerca de todo y a buen precio
Pros:

Excelente ubicación, fácil acceso a los principales medios de transporte. La habitaciones muy limpias y el personal atento y amable. Camas no muy grandes pero cómodas. Hay un restaurante allí mismo pero no lo utilizamos pero puede ser útil si lo necesitas.

Cons:

La puerta del baño es tipo granero y no cierra al 100% generando cierta incomodidad. Hay dos ascensores y en un momento uno de ellos quedó fuera de servicio y se complicó por la cantidad de gente que se acumuló pero fue solucionado rápido. El ambiente en la puerta del hotel no es el mejor por la gente que se reune allí, alguno fue grosero cuando llegábamos pero no pasó a mayores, hay seguridad del hotel allí.

2026-05-19 via Nuitee
R
Raul family_with_children co
6
Central, pero sobrevalorada la ubicación
Pros:

Es muy central!

Cons:

En el parque de afuera siempre hay personas durmiendo, fumando o tomando. Se siente denso el ambiente e inseguro. Además, solo tiene dos ascensores y a veces tocaba esperar mas de 20 minutos para bajar o hacerlo por las escaleras.

2026-05-19 via Nuitee
D
désiré couple fr
7
2026-05-19 via Nuitee