Country Inn & Suites by Radisson, Harrisburg West Mechanicsburg

Hotels
•
Country Inn & Suites by Radisson Americas
7.7 (1133 reviews)
4943 Gettysburg Road , Mechanicsburg , US
+1 717-610-4612

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location for events
Comfortable beds
Free/hot breakfast (well-regarded)
Helpful/friendly front desk (some reports)
24-hour front desk
Plenty of parking
Cons:
Broken/non-working elevators
Pool closed/cloudy/locked
Room cleanliness issues: odor, damp towels, mold, stained furniture
Overbooked rooms / reserved bed type not provided
Billing problems: double charge/overcharge and slow/no response to emails or calls
In-room issues: broken TV/remote, toilet overflow, broken closet door
Poor communication from management

Categories

Cleanliness
6.5
Multiple reviewers reported odors, damp towels, mold in the shower, stained furniture and inconsistent housekeeping, indicating below-average cleanliness for the property.
Service
8.5
Staff interactions were mixed: several guests described helpful, friendly front-desk staff and 24-hour service, but there are serious service failures such as unreturned manager calls, no replies to emails and billing/charge issues.
Location
9.8
Consistently praised as convenient for events, near fuel/stores/restaurants with ample parking—strong location score from multiple guests.
Room Quality
6
Rooms showed wear and problems for several guests (stained couch/chair, broken closet door, missing/limited TV channels, toilet overflow, overbooking of bed type), producing a below-average room quality impression.
Amenities
5.3
Repeated complaints about key amenities: elevators frequently out of service, pool closed or inaccessible, hotel computer/reservation issues—amenities reliability is a notable weakness.
Value for Money
8
Mixed signals: comfortable beds and decent breakfast add value, but billing problems (double charges/overcharges) and service failures reduced perceived value for some guests.
Food and Beverage
9.5
Breakfast was repeatedly described as good/nice with hot options and timely service—food and breakfast offerings were a consistent positive.
Overall Experience
8
Overall mixed to disappointing for many guests due to non-working elevators/pool, cleanliness and communication problems, though positives (location, breakfast, some helpful staff) mitigate the experience for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Indulge in Comfort and Convenience

Relaxation and Recreation: Unwind in the indoor pool or stay connected with free WiFi during your stay at Country Inn & Suites.

Modern Amenities: Enjoy the convenience of a microwave, refrigerator, and work desk in your room, along with cable TV for entertainment.

Stay Active and Productive: Make use of the fitness center and business center on-site. Whether you're here for leisure or work, we have you covered.

Book your stay at Country Inn & Suites By Carlson, Harrisburg West, PA for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDT

Location

Guest Reviews

7.7
Based on 1133 reviews
Cleanliness: 6.5
Service: 8.5
Location: 9.8
Room Quality: 6
Amenities: 5.3
Value for Money: 8
Food and Beverage: 9.5
Overall Experience: 8
N
Nancy • solo_traveller • us
5
2026-10-23 • via Nuitee
S
Savage • couple • us
9
Pros:

Only stayed one night but the accommodations were great.

Cons:

Don’t have anything negative to say about this property.

2026-10-17 • via Nuitee
C
Christine • family_with_children • us
8
2026-10-15 • via Nuitee
A
ANTON • family_with_children • us
9
A wonderful place to get a good night's rest..
2026-10-14 • via Nuitee
G
Greg • couple • us
9
2026-10-12 • via Nuitee
K
khalid • family_with_children • us
1
Cons:

lift not working and bad availability dont have the room we book didnt acomodate niether the hotel manager called or did anything worst place stay away and look for other options

2026-10-09 • via Nuitee
W
Wojciech • solo_traveller • pl
2
Cons:

Brak działającej windy.
Hotel 2x pobrał opłatę za pobyt. Żadnej odpowiedzi na wysyłane maile!!!

2026-10-09 • via Nuitee
B
Brady • solo_traveller • us
6
2026-10-07 • via Nuitee
K
Kulbir • couple • us
6
Good clean place to sleep on the turnpike, staff polite and amenities ample. Computers slow.
Pros:

Clean, front desk open 24 hours. Hot breakfast.

Cons:

Hotel computer did not receive my reservation thru booking.com, and charged me full price. I had to open a ticket thru booking to correct the overcharge.

2026-09-13 • via Nuitee
T
thomas • couple • us
8
Only 1 night…Tolerable!!!
Pros:

Location

Cons:

Broken elevator and TV & Missing Remote

2026-09-11 • via Nuitee
S
Samina • couple • us
7
2026-09-10 • via Nuitee
N
Nikaury • solo_traveller • us
4
Cons:

The room had an odor. The facility was not cleaned. Elevator didnt work. Definitely not a facility i will return to.

2026-09-08 • via Nuitee
T
Teresa • solo_traveller • us
7
2026-09-06 • via Nuitee
D
Danielle • couple • us
7
Probably wouldn't stay here again. For a Radisson Hotel chain this was a poor example.
Pros:

The breakfast was nice a few good choices to get the day started.

Cons:

The room looked like and old hotel. The elevator was out of order all patrons staying should have been alerted to this. Our room was over booked so we didn't get a King bed as reserved. The toilet overflowed. The TV in bedroom only got 1 station. The couch and chair in the room were stained. Closet door was broken. Mold in shower. Wallpaper pealing off in shower.

2026-09-04 • via Nuitee
M
Michael • couple • us
3
Overall, my stay was disappointing and fell far short of expectations.
Pros:

Food was decent.

Cons:

My stay at the hotel unfortunately did not meet my expectations. Before my stay, I specifically spoke with the staff and asked whether the pool and elevator were working and would be available during my visit. I was assured that everything would be operational, but upon arrival, the pool was closed and the elevator was not working.

The situation was especially difficult because my room was on the third floor and I was recovering from a fractured toe, making it very challenging to use the stairs. To make matters worse, the towels in my room were damp. When I asked housekeeping for additional towels, I was told they could not bring them up, so I had to go down three flights of stairs myself to get them. Overall, the lack of communication and the condition of the amenities made my stay frustrating and far below what I expected based on what I was told before arriving.

After sharing my concerns with the front desk, I was given two business cards with the managers’ contact information and was asked to reach out to them. I called three times and left polite voicemails requesting a return call, but it has now been four days since I checked out and I still have not received a response.

2026-09-03 • via Nuitee
B
Bradley • couple • us
8
Convenient motel for the car show.
Pros:

The location was convenient for us and the beds were comfortable. The free breakfast was good and they opened the dining room right on time both days. There was plenty of parking. Looks like they have a nice pool but we didn't get a chance to use it. We hit no traffic at all taking surface streets to the Carlisle Fairgrounds. The staff that we dealt with were helpful and friendly.

2026-09-01 • via Nuitee
B
Bill • solo_traveller • ca
7
It was a good location for the event I was attending.
Pros:

I was in the area for an event. It was a good location for travel.
It was clean.
Safe location. Not far from fuel stations and restaurants.

Cons:

Pool was cloudy. On the third day even the staff couldn’t get the pool door unlocked.
Elevators weren’t working.

2026-08-31 • via Nuitee
G
Glenda • couple • us
2
I will never go back. This hotel does not provide the services they charge for.
Pros:

The place was very clean

Cons:

Elevator was out of order and had been for over 3 weeks. I feel they should have notify us, Sheets were scratchy not soft at all. TV wasn't working we had to call the front desk and they had to come up and fix it. Which they did in a timely matter. Wanted to put ice packs in the freezer and couldn't because the freezer was completely frozen shut. Got up in the morning and we had no shower. It was broken. Why would they give you a room with no running water for a shower. They had to have known it was not working because the cleaning people would not have been able to clean it. When my husband went down to the front desk said they could give us another room to shower in. I paid dearly for this room and could not believe this was happening. Never in all of our travels has this ever happen. This was very, very inconvenient and tells me they had other rooms to put us in. At check out I told him that I felt I was entitle to a refund since they could not provide me the services I paid for. I was told there was nothing they could do about it and that they had already charged my credit card.

2026-08-30 • via Nuitee
P
Pamela • couple • us
7
Pros:

Location to Carlisle corvette show

2026-08-30 • via Nuitee
C
Carlo • family_with_children • us
8
2026-08-27 • via Nuitee