The Capitol Kempinski Hotel Singapore

Hotels
Kempinski
9.4 (1945 reviews)
15 Stamford Road , Singapore , sg

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast
Very considerate staff
Beautifully restored hotel
Outstanding customer service
Great location
Cons:
Confusion around rates
Lack of effective communication from staff
Insufficient room storage space
Issues with lounge access

Categories

Cleanliness
9.69
Overall positive sentiment with no specific cleanliness mentions.
Service
8.66
Mixed feelings; issues with staff awareness and responsiveness were highlighted.
Location
10
Multiple mentions of good location and easy access.
Room Quality
9.7
Large bedrooms with all amenities were appreciated.
Amenities
9.65
Positive mentions of amenities like the pool and bar.
Value for Money
9.18
Some concerns regarding breakfast charges despite being a premium guest.
Food and Beverage
8.64
Breakfast offerings did not meet expectations, leading to disappointment.
Overall Experience
9.69
Overall good experience but hampered by specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:37

Property Description

Luxurious Accommodations in the Heart of Singapore

Prime Location: Situated in Singapore's civic district, The Capitol Kempinski Hotel offers easy access to major attractions like Raffles City Shopping Mall and City Hall MRT Station.

Top-Notch Amenities: From the outdoor saltwater swimming pool to the fitness centre, guests can relax and rejuvenate during their stay. The buffet breakfast is a perfect start to the day.

Convenience at Your Fingertips: With direct access to Capitol Theatre and services like currency exchange and concierge assistance, your comfort and needs are well taken care of at The Capitol Kempinski Hotel Singapore.

Book now for an unforgettable stay in the heart of Singapore!

Important information:

Advance reservations are required for Breakfast, Saltwater Relaxation Pool and Fitness Center.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 6 years old and over stay for S$ 59.95 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1945 reviews
Cleanliness: 9.69
Service: 8.66
Location: 10
Room Quality: 9.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 8.64
Overall Experience: 9.69
M
Mandy solo_traveller de
10
Historischer Charme trifft Moderne
Pros:

Historischer Charme kombiniert mit den Annehmlichkeiten der Moderne.
Zudem ein wirklich außergewöhnlicher Service.

2026-07-04 via Nuitee
D
Derek couple sg
10
2026-07-03 via Nuitee
E
Erika couple hu
10
2026-07-03 via Nuitee
J
Juan family_with_children es
10
2026-07-01 via Nuitee
N
Numaworseh family_with_children gh
9
2026-06-30 via Nuitee
M
Mayu solo_traveller jp
10
2026-06-30 via Nuitee
G
Gino couple nl
9
Zeer comfortabel
Pros:

Uitstekende ligging! Zeer goed verzorgd hotel met uiterst vriendelijk en service gericht personeel.

Cons:

Alles was prima in orde!

2026-06-30 via Nuitee
S
Sherie couple sg
9
Exceptional stay with some hiccups.
Pros:

Beautiful historic building, discrete and obliging staff, well-equipped room. Location is wonderful.

Cons:

Would have been nice if the furniture in the air conditioned balcony was set up for 2 to relax in. Staff seemed unsure of certain products and promotions.

2026-06-30 via Nuitee
I
Irmgard couple de
10
2026-06-29 via Nuitee
W
Wejdan family_with_children sa
6
The location and the staff were perfect, the only issue is that the toilet area had an unpleasant smell along with the p
Pros:

Staff
Location

Cons:

The room wasn't that clean and the cleaning services were med

2026-06-29 via Nuitee
C
Con couple au
9
2026-06-29 via Nuitee
B
Burcu family_with_children ae
10
2026-06-27 via Nuitee
A
Abdul Talib couple sa
9
Unforgettable
Pros:

Location, coziness of the room, fast check in, staff are friendly especially David

Cons:

Kind of far to walk to our room from reception on the check in day

2026-06-25 via Nuitee
T
Tsai-Jong family_with_children tw
10
2026-06-23 via Nuitee
B
Bernhard couple au
9
Pros:

Great location, immaculate and very comfortable rooms. Since we arrived early, the staff kindly arranged for a temporary room for my pregnant wife to lie down and rest before the actual room was ready.

2026-06-22 via Nuitee
K
Kathalin couple us
10
Highly recommend
Pros:

Amazing location, friendly staff, excellent breakfast. Fantastic air conditioning which is in an ambient mode.

Cons:

Very small pool but made up for it by being beautiful

2026-06-21 via Nuitee
E
Elad solo_traveller il
10
2026-06-21 via Nuitee
C
Christopher couple gb
10
One of the best hotels I’ve ever stayed at
Pros:

The best customer service I’ve ever received

Cons:

N/A

2026-06-21 via Nuitee
A
Atron couple il
9
Great vacation
Pros:

Very helpful stuff, exceptional breakfast, close to metro and bus station, good facilities, like pool and sport equipment. quick check in and check out.

Cons:

noisy minibar

2026-06-21 via Nuitee
M
Michelle couple au
9
The staff were amazing and the building was beautiful. The breakfast I was exceptional, lots of variety and everything w
Pros:

The heritage building and beautiful large room

Cons:

Nothing

2026-06-20 via Nuitee