Aglow Hotel Harbor Bay Batam

Hotels
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7.3 (58 reviews)
Jl Duyung Sungai Jodoh, Kec. Batu Ampar, Kota Batam, Kepulauan Riau , Jodoh , id

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Non-smoking throughout
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean and comfortable beds
Spacious rooms
Friendly staff
Cons:
Poor room service
Inconsistent air conditioning
Quality of breakfast needs improvement

Categories

Cleanliness
6.23
Some issues with cleanliness were reported, particularly in the toilets.
Service
8.2
Staff were described as friendly and accommodating, although there were concerns regarding responsiveness.
Location
7.24
Location was noted to be along a dusty main road, making it challenging to cross.
Room Quality
7.69
Rooms are spacious and comfortable, though some issues with noise and inconsistency in air conditioning were reported.
Amenities
7.22
Amenities are good, but some improvements are needed, particularly for families.
Value for Money
7.68
Value is reasonable given the quality of the room and some services, despite some shortcomings.
Food and Beverage
6.73
Breakfast quality was seen as poor, lacking variety.
Overall Experience
7.4
Overall experience was decent with notable areas for improvement, particularly in service responsiveness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:43

Property Description

Stunning Views and Modern Comfort
Enjoy breathtaking city views from the terrace and indulge in delicious meals at the on-site restaurant. The air-conditioned rooms with free WiFi and private bathrooms ensure a comfortable stay.

Relaxation and Convenience
Unwind in the garden or enjoy room service at any hour with the 24-hour front desk catering to your needs. Some rooms offer serene pool views and all are equipped with essential amenities for your convenience.

Delicious Breakfast Spread
Start your day right with a buffet offering a variety of options including continental and Asian dishes. Fuel up for your adventures in Jodoh with a hearty breakfast at GGI Hotel.

Plan your stay at GGI Hotel today and experience luxury and comfort in Jodoh.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 58 reviews
Cleanliness: 6.23
Service: 8.2
Location: 7.24
Room Quality: 7.69
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 6.73
Overall Experience: 7.4
A
Ahmad Muhaimin • couple • my
7
2026-05-28 • via Nuitee
D
David • couple • gb
8
Excellent stay.
Pros:

Nice hotel staff brilliant. Harbour front easy to walk to with plenty of restaurants. Ferry from Singapore a few hundred yards away.

2026-05-24 • via Nuitee
N
Nurul Amyra • family_with_children • my
9
2026-05-12 • via Nuitee
S
Sujatha • solo_traveller • sg
10
2026-04-28 • via Nuitee
M
Mohamad Syafiq • solo_traveller • my
9
2026-04-26 • via Nuitee
F
Firzanah • extended_group • my
6
2026-04-22 • via Nuitee
F
Firzanah • couple • my
6
2026-04-22 • via Nuitee
A
Abdul • couple • sg
9
Very pleasant and peaceful
Pros:

Clean and spacious . Staff were friendly and very helpful

Cons:

Could have a bar in the facility

2026-04-22 • via Nuitee
A
alep • couple • sg
7
2026-04-13 • via Nuitee
S
SHASHANK • solo_traveller • sg
4
Only suitable for a short transit.
Pros:

The location is good

Cons:

The room was dirty and so was the bathroom. There was bad order including in the alleyways. The breakfast was very basic.

2026-04-13 • via Nuitee
M
Mohamed Thoufeeq • solo_traveller • sg
10
Nice Stay!
Pros:

- Smooth and friendly check-in experience.
- Early check-in request (due to ferry timing and Friday prayers) was accommodated even during peak holiday season — much appreciated 👍
- Room (non smoking) was clean, comfortable, and suitable for a family stay
- All Staff were consistently helpful and polite throughout the stay
- Breakfast was decent with enough variety for both adults and kids
- Pool was clean and well-maintained
- Convenient location with easy access to nearby shopping areas

*** Overall, a very nice stay — would visit again 😊 ***

2026-04-11 • via Nuitee
E
Elia Wai Lum • couple • my
10
2026-04-07 • via Nuitee
J
Jamaian • couple • my
9
2026-03-29 • via Nuitee
L
LEESEESOON • solo_traveller • sg
7
2026-03-27 • via Nuitee
O
Osman Yusof • couple • sg
7
2026-03-26 • via Nuitee
P
Patrick • solo_traveller • gb
5
Pros:

Bed was great
The windows do not keep out noise
Early start people in the pool
Made it impossible to sleep

And the mosque calling was almost like just on my window area
Very noisy

But yes a lovely clean hotel with friendly staff

Easy for taxi pick up and drop off

But noises

Cons:

The sound dampening of the rooms
Check out is midday
So people may want to sleep up to that time and it’s not possible.

2026-03-25 • via Nuitee
C
Charles • couple • gb
10
2026-03-21 • via Nuitee
V
VIJAY • couple • sg
9
2026-03-09 • via Nuitee
H
Hamid • extended_group • sg
9
Comfortable, friendly staff , easy access to hotel from ferry .
Pros:

Food was good , probably due to fasting month , not much of a variety .
But happy with the food .

Cons:

Nothing much

2026-03-09 • via Nuitee
L
Lily • family_with_children • id
9
Mungkin saya pertimbangan untuk mnginap dsana apabila saya berkunjung lg ke batam dan semoga harga k
Pros:

Sarapan nya enak, menu nya juga banyak.. Pelayanan nya sangat bagus

Cons:

Kamar saya di 226 itu tidak ada jendelanya, jd tidak ada pemandangan nya

2026-02-23 • via Nuitee