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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Laundry
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Luggage storage
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Airport shuttle
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Bar
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Dry cleaning
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Daily housekeeping
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Designated smoking area
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Street parking
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Airport shuttle (additional charge)
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Airport drop off
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Airport pick up
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Shuttle service
Review Highlights
Categories
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Property Description
City Views and Modern Comforts
Gloria Hotel in Kigali offers a blend of city views and modern amenities. Each room is equipped with a flat-screen TV, ironing facilities, and a private bathroom with complimentary toiletries.
Dining and Relaxation
Indulge in delicious meals at the hotel's restaurant, unwind with a drink at the bar, or socialize in the shared lounge area.
Convenience and Accessibility
With a 24-hour front desk, luggage storage, and car hire services, Gloria Hotel ensures a convenient stay for all guests. Explore Kigali City Market just 200 meters away or venture further to Akagera National Park.
Experience the perfect mix of comfort and convenience at Gloria Hotel. Book now for an unforgettable stay!
A deposit may be required at the property.
Location
Guest Reviews
Breakfast was good
Pictures on booking are very deceptive compared to what you see with your eyes. Rooms are rather very small
The hotel is super clean, breakfast was excellent, and the staff was all friendly. It's a place I would like to come to again. I advise that my bathroom water system be checked because the spillage from the hand shower wet the floor.
Comfort ogunlusi
The location is perfect, very close to the market and Kigali car free zone. The breakfast was superb with variety. I stayed in one of the most nicest rooms and the staff were very welcoming and friendly
Location, Breakfast
Disappointing Experience – Deceptive Booking Practices**
**Rating:** 2/5
"I booked a Double Room via Booking.com in advance to ensure a smooth check-in, but upon arrival, I was told that no rooms were available. I was initially offered a substandard room without AC or a fan, which I declined.
It was only after I pushed back that a 'double room' was suddenly produced, with staff behaving as if they were doing me a huge favor. It was very obvious that rooms were available, as I observed several empty ones on the same floor. It seems the hotel may be withholding rooms booked through third-party platforms to sell them to walk-in customers at higher rates.
Furthermore, the room provided had a malfunctioning AC, which made for an uncomfortable, sleepless night. While the breakfast was good, the lack of transparency and poor service was unacceptable. I hope management addresses these dishonest practices, as it severely impacts customer trust.
Breakfast and it’s clean also.
NA
The Breakfast and the speed at which they attend to customers was just out of this world
Nothing
The light sippikg through bedroom curtains
The room was clean
The air conditioner didnt work
Petit déjeuner était au complèt, équilibré, un self service, super et appétisant. Bien positionner dans un coin du balcon où l'air passait, c'était vraiment agréable et relaxant.
La poubelle dans ma chambre n'avait pas été vidé pendant toute une journée
Everything was good. From check in to check out, breakfasts, dinners to the room. I enjoyed the outdoor/indoor dining experience with a great view of the busy CBD of Kigali. In a terrific location close to everything. Immaculately clean. 24 hour front door security. The staff were very nice and friendly.
Location
The room
Clean
Good Location
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