Aqueen Hotel Paya Lebar

Hotels
Aqueen
8.2 (1362 reviews)
33 Jalan Afifi , Singapore , sg

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Cons:
Cleanliness issues
Small rooms
Unimpressive breakfast

Categories

Cleanliness
7.83
Feedback indicates issues with dust and general cleanliness in some reviews.
Service
9.1
Staff is often described as friendly and helpful, particularly in reception.
Location
9.14
Consistently praised for convenience and proximity to attractions.
Room Quality
7.79
Rooms are sometimes noted as small and in poor condition, affecting overall comfort.
Amenities
7.82
Various amenities reported to be in poor condition and lacking in availability.
Value for Money
8.28
General consensus reflects reasonable pricing for the quality of stay.
Food and Beverage
7.33
Breakfast options noted as underwhelming, affecting overall perception.
Overall Experience
8.3
Guests express an overall satisfaction despite various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:35

Property Description

Convenient Location
Located just 800 meters from Geylang Serai Malay Village, Aqueen Hotel Paya Lebar is the perfect destination for shopping and immersing in local culture.

Comfortable Rooms
Each room at Aqueen Hotel provides air conditioning, private bathrooms with a standing shower, and city or garden views. Guests can also make use of the work desk and safety deposit box in the rooms.

Great Amenities
Guests can unwind at the in-house bar, access the 24-hour front desk for assistance, and enjoy free parking. The shared lounge in the lobby adds to the overall relaxing experience.

Book your stay at Aqueen Hotel Paya Lebar now for a memorable experience in Singapore!

Important information:

Please note that the minimum age of guests checking in is 18 years of age.

Please note that all guests need to provide a valid ID or passport at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1362 reviews
Cleanliness: 7.83
Service: 9.1
Location: 9.14
Room Quality: 7.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 8.3
M
Mohamed couple sg
10
All staff are very good
Pros:

Very nice

Cons:

Good price

2026-07-22 via Nuitee
M
Muzamil couple sg
10
Gd
Pros:

Clean

Cons:

Nothing

2026-07-20 via Nuitee
M
Muzamil couple sg
10
Gd
Pros:

Clean

Cons:

Nothing

2026-07-20 via Nuitee
M
Muzamil couple sg
10
Gd
Pros:

Clean !

Cons:

Nothing

2026-07-20 via Nuitee
W
Wee Beng solo_traveller my
6
Pros:

Shopping malls within walking distance

Cons:

Doesn’t provide bottled drinking water; soundproof is bad can hear the water running noise from next room

2026-07-16 via Nuitee
F
Fabio Luiz De solo_traveller sg
9
2026-07-15 via Nuitee
C
Christian solo_traveller de
3
A place that treats customers not well
Pros:

It's one of the cheaper hotels that aren't horrible dumps but rather nice. Just the room size is crazy-small...
The feeling upon checking in is quite nice, though.

Cons:

The room is just extremely small. Open a suitcase: not possible, except on the bed.

I asked for an iron to iron a shirt.
I made to mistake to not check the surface of the iron - there were dark stains on it. So I ironed clack stains into my extremely expensive white designer-brand short. To be honest, I expect an iron from the hotel to be clean.
The staff first said that they would take care of the problem in the way of a reimbursement of the damage.

Then after I was gone, they sent a message that t there was no stains found and therefore don't accept the reclamation. After two people had seen the stains on site. (meaning they accuse their "dear, valued" guests of lying)

So this is a total no go.

2026-07-15 via Nuitee
S
Sandy couple my
6
The hotel was clean, and the overall environment was nice. I had a pleasant stay overall. However, the soundproofing co
Cons:

The hotel was clean, and the overall environment was nice. I had a pleasant stay overall.

However, the soundproofing could definitely be improved. Early in the morning, other guests were talking loudly in the hallway, which was quite disturbing. I could also clearly hear doors opening and closing from the rooms next to, in front of, and behind mine. There was a lot of noise from the corridor, making it difficult to get a good night’s sleep.

If the soundproofing were improved, the overall stay would be much better.

2026-07-12 via Nuitee
K
Kamal solo_traveller sg
7
Pros:

Clean room. Near shopping mall and MRT.

Cons:

Limited parking.

2026-07-10 via Nuitee
T
Tan solo_traveller my
2
2026-07-09 via Nuitee
S
Stephen solo_traveller sg
8
My choice for staff visits. Simple, efficient, clean and perfect location.
Pros:

Location Location Location. Clean, efficient, quiet, all I need

Cons:

Nothing (this visit)

2026-07-07 via Nuitee
S
Srinivas couple us
6
Not coming to this hotel again, they don’t care about disclosing eminities available.
Pros:

Very rude office staff

Cons:

I am over weight, it felt like i would die bot breathing because of the size.

2026-07-05 via Nuitee
R
Renjumon solo_traveller sg
10
Small request that the tiles too slippery after wetted
Pros:

Its nice stay

Cons:

Clean and meet my requirements

2026-06-27 via Nuitee
M
Manolito couple nl
8
Ideaal verblijf voor de paar dagen dat ik verbleef in Singapore.
Pros:

Prima personeel erg behulpzaam. Ruimtes en ontbijt was goed.

2026-06-23 via Nuitee
M
Mohamed couple sg
10
Nice & good
Pros:

Good location

Cons:

Traffic sounds

2026-06-19 via Nuitee
M
Mohamed couple sg
10
2026-06-19 via Nuitee
V
Vainberg solo_traveller il
3
2026-06-16 via Nuitee
M
Muzamil couple sg
10
2026-06-10 via Nuitee
A
alloy solo_traveller sg
8
2026-06-09 via Nuitee
M
Mobi Ahmad family_with_children ae
1
2026-06-09 via Nuitee