Prince Edouard Apartment & Resort

Hotels
Independent
8.4 (11 reviews)
Soi Prabarami Sam 32, Patong, Phuket, 83150 , Patong , TH

Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Designated smoking area
Steam room
See all facilities

Review Highlights

Pros:
Amazing views
Spacious rooms / family apartments / villas
Friendly, attentive staff
Good breakfast (staff accommodating)
Private pools available in some units
Quiet / peaceful setting
Daily bottled water and ample towels
Strong value for money
Cons:
Poor housekeeping / cleanliness issues (used items left, jacuzzi not emptied)
Very hard beds
Missing in-room amenities (kettle, slippers, bathrobe)
Steep hill / accessibility challenges (no complimentary shuttle)
Maintenance problems (leaking AC, clogged toilets, inconsistent water pressure)

Categories

Cleanliness
6.8
Multiple reviews report poor housekeeping: used gel bottles left, jacuzzi not emptied for days, used cup left and cursory cleaning—cleanliness is a notable weakness.
Service
9.2
Staff repeatedly described as very friendly, attentive and helpful; many guests mention staff fulfilling requests and being pleasant.
Location
8.9
Outstanding views and quiet elevated setting are repeatedly praised, but the steep (~18%) hill and accessibility/shuttle limitations are clear drawbacks.
Room Quality
8.1
Rooms are spacious (family apartments, villas) and feel special to many guests, but some rooms are dated and several comments note very hard beds and need for refurbishment.
Amenities
7.9
Mix of positives (private pools in some units, plentiful towels, daily bottled water) and negatives (missing in-room items like kettle/slippers/robes, occasional leaking AC or clogged toilet).
Value for Money
9
Explicitly called 'strong value for money' by guests; spacious accommodation and views are seen as good compensation for price.
Food and Beverage
8.3
Breakfast is generally praised and staff accommodate requests, though several guests note the breakfast is repetitive (similar egg options each day).
Overall Experience
9
Overall positive experiences dominated by stunning views, spacious rooms and friendly staff, tempered by cleanliness and accessibility/maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-17 13:24

Property Description

Soothing Spa Services: Experience pure relaxation at our full-service spa with rejuvenating massage treatments available. Recreational Delights: Enjoy our outdoor pool, sauna, and fitness center for leisure activities during your stay. Convenient Amenities: Benefit from complimentary Wi-Fi, tour assistance, and a banquet hall for your events. Join us at Prince Edouard Apartment & Resort for a delightful meal at the restaurant and comfortable accommodations with kitchenettes. Unwind in individually decorated guestrooms with Smart TVs and make use of the shuttle service within 3 km. Immerse yourself in comfort and luxury just minutes away from Patong Beach and vibrant shopping centers. Book now for an unforgettable stay by the beach!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 11 reviews
Cleanliness: 6.8
Service: 9.2
Location: 8.9
Room Quality: 8.1
Amenities: 7.9
Value for Money: 9
Food and Beverage: 8.3
Overall Experience: 9
M
Martin solo_traveller gb
8
quiet peaceful enviroment with a steep hill which allows for great views, staff great, owner relxed
2026-06-14 via Nuitee
L
Lara family_with_children nz
10
We loved it. The views were amazing. I’d definitely stay again.
Pros:

The property was stunning. We booked a family apartment and it was very spacious. The views were exceptional. The staff were great and so was the breakfast.

Cons:

The beds were very hard.

2026-04-29 via Nuitee
K
kemmar family_with_children fr
4
Pros:

belle décoration jolie hôtel de l'extérieur, , bonne emplacement.
personnel très gentille,

Cons:

mais gros pb, toilette bouchée clim qui fuit. a besoin d'un bon rafraîchissement

2026-03-22 via Nuitee
P
peter couple au
9
Strong Value for money.
Pros:

Great views of surrounding areas.
Excellent room size.
Attentive staff.
Well serviced.

Cons:

Water pressure for showers could get attention.

2026-03-11 via Nuitee
S
Sergei family_with_children ru
10
Pros:

Очень красивый вид на Патонг, компенсирует все сложности с подъемом в гору. Ощущения от номеров, что ты в старинных покоях принца...

2026-03-07 via Nuitee
E
Ernesto couple us
10
2026-03-04 via Nuitee
K
kamil extended_group cz
10
Strašně milí lidé, čisto, perfektní výhled. A když přijdete na to, že vás tam dovezou a nemusíte šlapat do kopce. Tak je
Pros:

Božiiii

Cons:

Perfektní do posledního puntíku.

2026-02-27 via Nuitee
M
Monika family_with_children pl
10
2026-02-27 via Nuitee
I
Isolde extended_group de
10
Pros:

Es ist ein kleines schönes Resort, wir hatten die Villa mit zwei Schlafzimmer, das Personal ist sehr freundlich und zu vorkommend.
Es wir auch beim Frühstück jeder Wunsch erfüllt, egal was man möchte Eier, Sandwich, Müsli, Früchte etc. Badetücher sind genügend da die man auch an die Strände mitnehmen kann.
Täglich frisches Wasser und Handtücher.
Oberhalb 200m gab es ein gutes Restaurant No 6.

Cons:

Es gab nichts, was uns nicht gefallen hat.9

2026-02-26 via Nuitee
D
Dazzamcnabb007 family_with_children gb
5
Read before you decide
Pros:

The room was spacious

Cons:

The accommodation is marketed as a 4-star property; however, several aspects fell significantly short of this standard.
Room and Facilities
The room itself was generously sized but felt dated and in need of modernisation.
Essential in-room amenities were missing or inadequate for a 4-star rating, including no kettle (which had to be requested), no bathrobe, and no slippers.
The bathroom jacuzzi tub was not drained after use. It remained full of water for three days without being emptied or addressed by housekeeping, despite visible neglect.
Used gel bottles from previous guests were left in the bathroom and never removed.
Basic housekeeping was consistently substandard: a used cup was left untouched on the side, and when a shirt was deliberately left on the floor as a test, staff swept around it but did not pick it up or clean properly.
Cleaning Standards
Housekeeping appeared to perform only the bare minimum—making the bed and a cursory sweep of the floor—without thorough cleaning or attention to detail. This level of service does not align with 4-star expectations.
Accessibility and Location Issues
The property is situated on a steep 18% gradient, which may pose significant difficulties for guests with mobility issues (e.g., bad knees or back problems).
There is no complimentary shuttle service to/from the base of the hill, requiring guests to take an expensive taxi for even short trips.
While the room offered space and certain features (such as the jacuzzi), the combination of outdated facilities, poor housekeeping, missing amenities, and accessibility challenges resulted in an experience well below 4-star standards.

2026-02-25 via Nuitee
F
Fang couple cn
10
很棒
Pros:

环境很好,登高望远,安静,宽敞,有厨房,喜欢

Cons:

2026-02-24 via Nuitee
A
Aneta family_with_children pl
9
Pros:

HOTEL ma super duże pokoje , posiada prywatny basen , personel jest bardzo przyjemny, uśmiechnięty i ugodowy. Blisko sanktuarium słoni, Plaza oraz bardziej imprezowe dzielnice ok 2km

Cons:

Śniadania były smaczne ale codziennie praktycznie to samo jajka lub omlet :), hotel znajduje sie na wysokim wzgórzu gdzie ciężko wejść przy upale.

2026-02-24 via Nuitee
F
Fang couple cn
10
很棒
Pros:

安静有厨房,环境很好,登高望远

Cons:

门口有条 200 米的大坡,不过不要紧,我不怕

2026-02-24 via Nuitee
A
Antonio solo_traveller it
10
2026-02-12 via Nuitee
S
Silvar couple ee
8
2026-02-11 via Nuitee
D
Dmitrii couple ru
10
Pros:

Номера просто огромные. Вид с отеля отличный, брали специально что бы отметить Новый год и посмотреть салют, персонал выше всех похвал, спасибо

Cons:

Уже уставший отель, немного течет сантехника, но все было комфортно, ну и подъем в отель тяжелый, если пешком, нужен байк или машина

2026-02-10 via Nuitee
S
Sem extended_group nl
10
2026-02-09 via Nuitee
P
Pavel extended_group by
9
2026-02-08 via Nuitee
G
Gabrijel family_with_children at
10
Pros:

Hotel ist sehr schön, es ist ruhig, Personal im Hotel ist Topp🥰, beste Personal ever

2026-01-31 via Nuitee
J
Jakub extended_group pl
9
2026-01-31 via Nuitee