The Grand Hotel

Hotels
9 (159 reviews)
1 Chase Hill Road , Kennebunk , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Responsive service
Cons:
Resort fee
Limited amenities

Categories

Cleanliness
8.38
A bit dirty in public spaces.
Service
9.85
Staff was responsive, with a nice young lady at the desk.
Location
10
Fantastic location, convenient to shopping and restaurants.
Room Quality
8.84
Rooms were good but some reported they were quite small.
Amenities
8.87
Basic amenities provided with some activities available, but limited on-site facilities.
Value for Money
8.33
Resort fee deemed insulting by some guests.
Food and Beverage
7.88
Only one restaurant option that is sushi; breakfast is continental style.
Overall Experience
9.87
Overall, happy with our stay; comfort and safety are important.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:50

Property Description

Luxurious Accommodations
Indulge in the comfort of our rooms with luxurious bedding and upscale amenities. The private bathrooms with heated tile floors and complimentary toiletries will elevate your stay to a new level of relaxation.

Culinary Delights
Savor the exquisite flavors at our brand-new Sushi restaurant, offering a unique dining experience. Whether you're a food enthusiast or a casual diner, our culinary offerings are sure to tantalize your taste buds.

Convenient Location
Located in the heart of Kennebunk, our hotel is just a stone's throw away from Dock Square, ensuring easy access to shopping and entertainment. With contact-free check-in and free WiFi, your stay with us will be both seamless and enjoyable.

Experience luxury, convenience, and culinary excellence at the Grand Hotel. Book now for an unforgettable stay!

Important information:

Please note, guests must contact the property in advance to inform if they will be arriving after designated check-in time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Location

Guest Reviews

9
Based on 159 reviews
Cleanliness: 8.38
Service: 9.85
Location: 10
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 9.87
J
Jeanne • solo_traveller • us
5
Overpriced and tired
Pros:

Location

Cons:

Cleanliness and decor

2026-09-16 • via Nuitee
R
Rona • couple • us
10
Beautiful
Pros:

Great spot & staff was super nice.

2026-09-07 • via Nuitee
K
Karen • couple • us
10
Would definitely stay again if ever in the area.
Pros:

Loved the location. Such a beautiful hotel I. A great coastal town. Wish we could have stayed longer.

Cons:

Nothing!

2026-08-04 • via Nuitee
T
Terri • couple • us
10
Wonderful
Pros:

Beautiful, quiet, and comfortable

Cons:

Took a very long time to get hot water in the shower

2026-07-18 • via Nuitee
C
Colleen • solo_traveller • us
10
Pros:

Great location, beautiful room!

Cons:

NA

2026-05-21 • via Nuitee
M
Miriam • couple • us
10
The staff was super helpful.
Pros:

Super cute amazing bathrooms.

Cons:

Everything was wonderful!

2026-03-03 • via Nuitee
R
robert • couple • us
8
2026-01-19 • via Nuitee
K
Kevin • couple • us
8
Pros:

Location.

Cons:

Room was next to the elevator, hot and cold were reversed on shower, balcony needed paint upgrade. No staff around during our stay.

2026-01-19 • via Nuitee
C
cardinal • couple • us
9
2026-01-18 • via Nuitee
N
Norman • couple • us
4
Pros:

Close to Dock Square.

Cons:

Elevator was filthy. We asked the front desk to have it cleaned or at least vacuumed but it never happened during the two days of our stay. Breakfast was a lot of sweets and carbs. Better to eat in town. The room thermostat was unresponsive. We won't be back. Charged us for a "user fee" for the outside pool and the bicycles. It was winter with snow and ice. We protested and eventually got a refund. TV was impossible to use. Instructions provided were cryptic and useless.

2026-01-15 • via Nuitee
L
Lea • couple • us
10
2025-11-09 • via Nuitee
A
Amanda
10
Pros:

Great location and the staff was friendly but not around much. The restaurant smell was a factor late at night and early in the morning in the elevator.

2025-10-07 • via Nuitee
C
Cheryl • friends
8
Pros:

Can’t beat this hotel for convenience in Kennebunkport! And with hard to find parking in the city, the hotel parking was great! Rooms could use a little work, staff hours could be improved, and the breakfast was good but more drink options would be good as well as a microwave. Nothing so bad that I wouldn’t go back though!

2025-10-07 • via Nuitee
P
Phillip
10
Pros:

Beautiful and relaxing. Staff was very helpful.

2025-10-07 • via Nuitee
M
michael • solo_traveller • us
9
2025-09-28 • via Nuitee
C
Clyde
8
4 nights stay
Pros:

It shows Breakfast on your site, but what I paid for 4 nights it should have been a hot breakfast. I know space was limited, it would be nice to have a microwave in the room. Water pressure was not the greatest. Overall it was very nice and convenient to shopping and restaurants.

2025-09-13 • via Nuitee
T
Tracy • family
10
Pros:

I loved the deck off the room, to people watch, listen to live music across the street (stopped at 9pm), and read a book in the sunshine.

2025-09-12 • via Nuitee
C
courtney
10
Pros:

Super cute and get for walking everywhere

2025-09-10 • via Nuitee
C
Christopher • partner
10
Pros:

Downtown location cant be beat
Clean and quiet
Will stay again

2025-08-28 • via Nuitee
R
Ronald • partner
10
Pros:

Fantastic location. Plenty of parking. Sister hotels and kayaking connection are a nice touch.

2025-08-23 • via Nuitee