Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Perfect location for shopping
Attentive staff
Luxury amenities
Cons:
Issues with cleanliness
Noisy environment at night

Categories

Cleanliness
8.06
Cleanliness noted as disappointing in some reviews due to unclean items.
Service
10
Incredibly professional and attentive staff mentioned in multiple reviews.
Location
9.73
Perfect location for shopping and dining as highlighted in reviews.
Room Quality
8.57
Overall good room quality, but issues with room comfort for some guests.
Amenities
9.52
Amenities were appreciated, with references to luxury and comfort.
Value for Money
8.85
Value questioned due to issues faced by some guests, despite high overall satisfaction.
Food and Beverage
9.01
Breakfast praised but room service noted as needing improvement.
Overall Experience
9.86
Overall experience described as exceptional due to great staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:32

Property Description

Luxurious 5-Star Accommodation
Hotel Indonesia Kempinski Jakarta, located in the heart of Central Jakarta by the famous Bundaran HI, offers guests a luxurious 5-star experience with stunning views of the city’s skyline. The modern guestrooms feature floor-to-ceiling windows, flat-screen TVs, and elegant en suite bathrooms with bathtubs and rain showers.

Exceptional Dining and Wellness Options
With 6 dining options on-site, guests can indulge in a variety of international and Asian dishes, home-brewed beers, and exquisite cakes. The hotel also boasts a luxurious spa, Kempinski The Spa, offering relaxing body massages in rooftop treatment rooms, as well as a rooftop swimming pool and a fitness centre for guests to unwind and rejuvenate.

Premium Services and Convenient Location
For added convenience and luxury, Hotel Indonesia Kempinski Jakarta provides BMW cars and helicopter rental services upon request. Additionally, the hotel is just a short drive away from popular attractions such as the National Monument and Old Batavia City, making it the perfect choice for both leisure and business travelers. Book now for an unforgettable stay!

Important information:

Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1243 reviews
Cleanliness: 8.06
Service: 10
Location: 9.73
Room Quality: 8.57
Amenities: 9.52
Value for Money: 8.85
Food and Beverage: 9.01
Overall Experience: 9.86
S
Shahrizan Aini couple my
8
2026-05-23 via Nuitee
S
Sophia jasni couple sg
9
2026-05-21 via Nuitee
P
Pengiran extended_group bn
10
2026-05-20 via Nuitee
R
Roslan solo_traveller sg
10
Pros:

Staff ethics

Cons:

Nil

2026-05-18 via Nuitee
M
Mai Salazar solo_traveller ph
9
Pros:

I like its location which is connected to a mall. I am also impressed with the guest service by the staff in the breakfast venue. Thank you Jamil for the exceptional service.

2026-05-16 via Nuitee
A
Ahmad couple sa
10
Pros:

The location was nice

2026-05-16 via Nuitee
Z
Zainab extended_group sa
10
من افضل الفنادق
Pros:

موقع الفندق قريب من جراند مول إندونيسيا نظافه الفندق تعامل الموظفين الغرف واسعه وجميله الإفطار متنوع

Cons:

لاشيء

2026-05-14 via Nuitee
M
MASANORI solo_traveller jp
8
Cons:

AMEXカードが使えなかった事!

2026-05-11 via Nuitee
Y
Yu Han couple my
10
2026-05-11 via Nuitee
K
Kok hua solo_traveller au
9
will definitely come back
Pros:

affordable and great location

2026-05-11 via Nuitee
A
Abbas couple au
10
Customer service, feel like home
Pros:

Clean close to all amenities

Cons:

Nothing I don’t like

2026-05-10 via Nuitee
S
Singh solo_traveller my
10
Luxury worth for money
Pros:

From the front desk to the ground staff....very accomodative, helpful and efficient service

Cons:

Only for our own liqour bottle the corkage chargez were a bit expensive in ur outlets
Other than that the staff were very helpful and full of hospitality.
A very luxury stay worth for money.

2026-05-08 via Nuitee
B
Benjamin couple gb
8
2026-05-08 via Nuitee
小林 couple id
7
Booking.comが名前違いで登録していてチェックインできないか、と一瞬不安になりましたがきちんと対応してくれました。
Pros:

*立地が最高でした。
*友人の誕生日でしたが、スペシャル誕生日ケーキを頂きました。有難うございました♪
*ルームサービスも最高でした。

Cons:

*湯船にゴミがあった。
*何故かスリッパが一足分ベッド脇に置いてあった。

2026-05-06 via Nuitee
Y
Yusheda couple sg
9
Excellent, dont need to look for other places to stay.
Pros:

Connected to a nice new mall which had everything. The selection of restaurants in the mall was insane. The hotel had a hot and cold indoor pool & sauna AND a hot outdoor pool! Breakfast was superb. Best sourdough bread i had.

Cons:

Minor things - I was in a smoking room but an ashtray was not provided, the fridge didnt work but it was swopped with a working one. I would still come back here if i come to Jkt.

2026-05-04 via Nuitee
A
Abdalla solo_traveller ae
9
اختيار مثالي
Pros:

جميع المرافق

Cons:

لاشيء

2026-05-03 via Nuitee
K
Khaled solo_traveller ca
10
The place to stay in Jakarta
Pros:

Location and staff were great

Cons:

Can’t think of anything

2026-05-02 via Nuitee
V
Vina solo_traveller id
9
Pros:

Das Hotel liegt direkt in der Mitte der Stadt.
Es hat direkt Zugang zum Einkaufszentrum Grand Indonesia und kann viele gute Restaurants finden.
Parkplatz ist auch sehr gut.

Cons:

Das Frühstück ist gut aber es schmeckt nicht ganz gut.
Die Innere Dekoration besonders der Wand und der Dach repräsentiert nicht 5 Sterne Hotel.
In der Dusche gibt keine Antirutschmatte, es war leicht Rutsch.

2026-05-01 via Nuitee
R
radek extended_group cz
8
2026-05-01 via Nuitee
N
Noor couple my
9
2026-05-01 via Nuitee