Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.1
Multiple reviews mentioned issues like bugs in the room and cigarette smells in supposedly non-smoking areas.
Service
8.6
Positive experiences noted with staff responsiveness and willingness to assist.
Location
8.6
The hotel is conveniently located near downtown, making it easy for guests to walk to attractions.
Room Quality
7.1
Some reports of room issues like noisy ventilation and water-damaged floors, affecting overall comfort.
Amenities
7.6
Guests appreciated features like keyless entry but noted issues with the hot tub and missing amenities.
Value for Money
8.1
Many reviews highlighted that the price was reasonable for the location and accommodation offered.
Food and Beverage
6.6
No breakfast options were found by several guests, affecting their overall dining experience.
Overall Experience
8.1
General sentiment was positive with guests expressing enjoyment about their stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:58

Property Description

Convenient Location
Situated along Highway 321 and just 1 km from Ripley’s Aquarium, Gatlinburg Country Town N' Suites offers easy access to popular attractions.

Comfortable Accommodations
Each room is equipped with modern amenities including a microwave, refrigerator, and 42-inch flat-screen cable TV with HBO. Select rooms feature a hot tub and fireplace for ultimate relaxation.

Exceptional Services
With a 24-hour reception, on-site snack bar, and complimentary donuts in the lobby, guests can enjoy convenience and comfort throughout their stay.

Ready to experience the perfect blend of convenience and comfort? Book your stay at Gatlinburg Country Town N' Suites now!

Important information:

Guests arriving after 8 pm must contact the property to confirm their arrival time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

7.6
Based on 1207 reviews
Cleanliness: 6.1
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 6.6
Overall Experience: 8.1
S
Schaffer • solo_traveller • us
1
Horrible
Pros:

Nothing

Cons:

The room was dirty. Air was not working. Had an awful smell. Could not stay. Had to spend more money to rent a different hotel. Very dissatisfied. We would appreciate a call. We were told we would be refunded and have not bern.

2026-09-12 • via Nuitee
D
Destiny • couple • us
8
Check in:10/10, Room was cozy & clean, jacuzzi is a plus, & location is great for Gatlinburg and PF
Pros:

Check in was a easy even with us arriving at 1:30 AM. Paid completely online so no additional payment were needed. Room fit description to a T. It was cozy, clean, and jacuzzi was a nice bonus for the price. Only downside is we missed the timeframe to call for more towels (so its really on us.) We went on a holiday weekend, and our stay was less than $400 and we also got to see a baby black bear cub near our room. We originally planned on walking a few places per someone else's review, but it wasn't walking distance to the inner town in my opinion and had a few hills but overall enjoy our stay and we'd definitely come back.

2026-09-10 • via Nuitee
T
Tracie • couple • us
8
Stay was good and we slept well . Everything in the room worked perfectly and was clean for the most part! Definitely re
Pros:

Easy access to room, enough parking , I love how the rooms are set up with the wall pictures . The room was clean and so was the bed.
Was Good for the price

Cons:

Office and pool were farther from the hotel

2026-09-08 • via Nuitee
D
Dennis • couple • us
7
2026-09-08 • via Nuitee
N
nicoletti • solo_traveller • us
5
2026-09-07 • via Nuitee
J
Jagers • couple • us
10
Comfortable
Pros:

Clean

Cons:

Breakfast

2026-09-06 • via Nuitee
T
Tim • solo_traveller • us
10
2026-09-04 • via Nuitee
T
Tim • solo_traveller • us
10
2026-09-04 • via Nuitee
T
Thomas • couple • us
7
2026-08-31 • via Nuitee
T
Trenton • family_with_children • us
8
Nice for what we needed
Pros:

Location was nice, and close to town.

Cons:

Not much space in a king bed room

2026-08-28 • via Nuitee
B
Babette • solo_traveller • us
6
Pros:

Location

Cons:

Jets in tub were dirty. Black mold growing next to vent due to water leak upstairs other apt

2026-08-28 • via Nuitee
T
Thomas • solo_traveller • us
1
Pros:

Bless my door
Then open the door and all night long fighting very trust people

2026-08-26 • via Nuitee
R
RYUK • couple • us
1
If I had paid any more than I did for this room I would've been way more upset.
Pros:

The staff was very friendly. That's about the only good thing about it.

Cons:

The room was FILTHY. Water damage at the bottom of the wall, boogers on the wall, hair all in the sink and shower, and blood on the bed sheets. It's possible we just got a bad room, but it was definitely a tweaker's paradise.

2026-08-19 • via Nuitee
J
Julieanne • couple • us
7
2026-08-16 • via Nuitee
S
Sean • solo_traveller • us
5
Dated but clean
Pros:

The location was great because it was on a street without a lot of traffic but still close enough to walk to attractions. The property was very quiet.

Cons:

The hotel said no smoking but my room smelled like cigarette smoke. There were cigarette receptacles outside the room but there were cigarettes on the ground as you entered the room, which is a big turn off for me. Other than the odor the room was clean.

2026-08-10 • via Nuitee
B
Branum • solo_traveller • us
4
2026-08-09 • via Nuitee
C
Chad • couple • us
10
Great
Pros:

The jacuzzi tub

Cons:

Everything was great

2026-08-03 • via Nuitee
A
Alex • solo_traveller • us
10
Pros:

Clean sheets, clean towels, clean bathroom. A nice, simple, no frills motel room. Very affordable and a trolley stop just a few steps away.

2026-08-02 • via Nuitee
S
Shannon • couple • us
9
2026-07-24 • via Nuitee
C
Cody • family_with_children • us
9
2026-07-22 • via Nuitee