Wingate by Wyndham Niagara Falls

Hotels
•
Wingate by Wyndham
6.9 (4234 reviews)
333 Rainbow Blvd. , Niagara Falls , US
+1 716-285-4000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location near Niagara State Park/falls and Seneca Casino
Often friendly and helpful staff
Spacious rooms and comfortable beds reported by multiple guests
Pool and parking available
Good/acceptable breakfast for many guests
Decent value for money for several reviewers
Cons:
Frequent cleanliness issues: mold, dirty bathrooms, unclean floors and hallways
Housekeeping lapses: missing soap/toilet paper, no towels or double charging reported
Occasional unprofessional or rude front desk interactions
Some rooms dated or had sticky furniture and bad smells
Paid parking and TV reception problems mentioned
Inconsistent breakfast quality (some found it limited or poor)

Categories

Cleanliness
3.5
Multiple reviews report very poor cleanliness: mold in bathrooms, dirty bathtubs/showers, stained shower curtains, floors not mopped, trash in hallways and leaking under sink. Clear negative pattern.
Service
7.5
Service is mostly positive in several reviews (friendly, great staff, helpful), but there are notable exceptions: unprofessional reception, rude handling of check-in and unresolved requests.
Location
9.5
Consistently praised — close to Niagara State Park/falls, casino and nearby dining; repeatedly mentioned as a major positive.
Room Quality
6.5
Mixed: some guests cite spacious rooms, large comfortable beds; others report dirty rooms, bad smells, sticky furniture and missing towels or supplies.
Amenities
7
Amenities like pool and parking are noted positively by some; issues raised include paid parking, TV reception problems and some facility cleanliness problems.
Value for Money
7.5
Several reviewers call it decent value for money and note good location for the price, though a few felt the experience didn't justify return visits due to cleanliness/service problems.
Food and Beverage
6.5
Breakfast opinions vary: some say the breakfast was good, others describe limited or poor breakfast options; overall mixed to slightly above average.
Overall Experience
7.2
Overall mixed: strong location and generally friendly staff improve experience, but persistent cleanliness and occasional service failures reduce overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Indulge in Comfort and Convenience

Heated Salt Water Pool and Fitness Centre: Enjoy a relaxing swim in our indoor heated salt water pool or keep up with your fitness routine in our on-site fitness centre.

Modern Amenities: Each room features a flat-screen TV with satellite channels, an en suite bathroom with free toiletries, and free WiFi for your convenience.

Convenient Facilities: Take advantage of our 24-hour front desk, snack bar, and on-site mini-market. Relax in the shared lounge, stay productive in the business centre, and explore nearby attractions like Maid of the Mist and Seneca Niagara Casino.

Experience comfort and convenience at Wingate by Wyndham Niagara Falls. Book now for an unforgettable stay!

Important information:

Please note that the shuttle is seasonal and is available from May to October.

Please note that the occupancy of the room is representative of the total number of people who can be accommodated in that room including children. Depending on the age, additional charges may or may not apply.

An in-room safety deposit box will be available for USD 1.50 surcharge.

Private parking is available on site (reservation is not needed) and costs USD 10 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

6.9
Based on 4234 reviews
Cleanliness: 3.5
Service: 7.5
Location: 9.5
Room Quality: 6.5
Amenities: 7
Value for Money: 7.5
Food and Beverage: 6.5
Overall Experience: 7.2
T
Troutner • family_with_children • us
10
Cons:

No complains

2026-10-31 • via Nuitee
Áron • extended_group • hu
8
Jo volt
Pros:

Az elhelyezkedese

Cons:

-

2026-10-31 • via Nuitee
C
Cepeda • couple • us
5
Overall was good stay, hardly was in the room but it was ok.
Pros:

Good location, staff was great. Breakfast was good. Loved that I had parking. Staff was ok, they could be a little more friendly. Walking distance to Seneca Casino was good.

Cons:

I had only one issue the room was not clean as i expected, bathroom leaked under the sink and shower was dirty and mold in the ceiling. Didnt have soap or toilet paper.

2026-10-31 • via Nuitee
B
Bonnie • couple • ca
7
Pleasant
Pros:

Close to casino

Cons:

Very dated

2026-10-31 • via Nuitee
P
Patil • family_with_children • de
7
Was decent value for money budget stay
Pros:

Spacious rooms, great location

Cons:

Was ok

2026-10-30 • via Nuitee
P
Pranab • couple • bd
9
2026-10-30 • via Nuitee
O
OTABEK SALIEV • family_with_children • uz
9
Pros:

Всё отлично цена локация

Cons:

Завтраки бедние

2026-10-30 • via Nuitee
A
ARANZA • extended_group • co
9
Excelente
Pros:

Habitaciones y baños grandes
Cama muy cómoda
Muy buen desayuno

Cons:

Nada

2026-10-29 • via Nuitee
A
Aguilar • family_with_children • us
5
Not coming back.
Pros:

Location and value

Cons:

The room was acceptable but the rest of the hotel was filthy. Walls dirty, trash on the hallway floors, elevator carpets dirty ( even though I asked him to vacuum them, they didn't during my stay). Next time I'd rather spend more but have a better experience somewhere else.

2026-10-29 • via Nuitee
T
Thomas • extended_group • de
8
2026-10-29 • via Nuitee
E
Edna • extended_group • pr
3
Pros:

Near to the Niagara’s State park

Cons:

Very poor cleanliness; the bathroom and bathtub were very dirty. There was clearly visible mold on the bathroom walls, the floor did not appear to have been mopped, and the shower curtains were stained. (I had two room)

2026-10-27 • via Nuitee
M
MILLER • family_with_children • au
10
Very friendly staff with great facilities and comfortable beds AAA+
Pros:

Great property. Awsome service and friendly staff, great beds and large rooms. Pool
Was Awsome

2026-10-27 • via Nuitee
E
Edna • couple • pr
4
Good breakfast
Pros:

Short distance to the Niagara’s State Park

Cons:

Very poor cleanliness; the bathroom and bathtub were very dirty. There was clearly visible mold on the bathroom walls, the floor did not appear to have been mopped…

2026-10-27 • via Nuitee
T
Torben • family_with_children • de
7
2026-10-26 • via Nuitee
C
Caitlyn • couple • us
10
2026-10-26 • via Nuitee
K
Kim • family_with_children • us
1
2026-10-26 • via Nuitee
J
Josep • family_with_children • es
7
2026-10-25 • via Nuitee
J
jacqueline%20hernandez%20perez • family_with_children • pr
1
Pesima estadia
Pros:

Localidad

Cons:

Nunca limpiaron la habitacion y me cobraron la habitacion 2 veces

2026-10-25 • via Nuitee
E
elen cimanes • family_with_children • ph
10
💜 We loved this hotel 💜
Pros:

I loved the cleanliness of the room, the amenities, the food supplies necessary to travellers, and the nearness to the Niagara pickup point 💜

Cons:

Nothing 💜

2026-10-25 • via Nuitee
M
Md Mehedi • solo_traveller • us
4
Cons:

Very disappointing hotel experience. I tried to use my information to check in, but it did not work because the staff had entered my first name and last name incorrectly. When I contacted the front desk for help, the female receptionist initially said it should work, but instead of handling the issue professionally, she spoke to me disrespectfully and ended the call. Her attitude was extremely unprofessional and made the experience even worse.

The hotel facilities were also below expectations. There was disturbing noise around the property even after midnight, making it difficult to rest properly.

Overall, the poor customer service, incorrect handling of guest information, inadequate facilities, and late-night noise made my stay very unpleasant. I would not recommend this hotel to anyone looking for a comfortable stay and respectful customer service.

2026-10-23 • via Nuitee