Tolip El Galaa Hotel Cairo

Hotels
7.9 (3043 reviews)
40 El Orouba Street, Heliopolis , Cairo , EG

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Old rooms
Low food quality

Categories

Cleanliness
7.15
Multiple reviews indicated poor cleanliness, especially concerning old furnishings and unclean conditions.
Service
9.15
Staff were frequently described as friendly and professional, providing excellent service.
Location
9.15
Several reviews praised the location, especially its proximity to the airport.
Room Quality
6.65
Several comments highlighted the old and poorly maintained rooms.
Amenities
7.65
Basic amenities noted, but issues with WiFi and lack of fitness facilities were mentioned.
Value for Money
8.15
Mixed feedback on value, with some considering it expensive for the quality offered.
Food and Beverage
6.65
Reviews indicated that breakfast and food quality were disappointing.
Overall Experience
8.65
Overall experiences varied, with some guests happy with services but others dissatisfied with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:10

Property Description

Contemporary Accommodations
Tolip El Galaa Hotel Cairo in Cairo offers modern and comfortable rooms with free WiFi access and an inviting outdoor pool. Each room is well-equipped with air conditioning, a balcony, and a minibar for your convenience.

Convenient Facilities
Enjoy access to a fitness centre, ticket service, and tour desk during your stay at Tolip El Galaa Hotel Cairo. With additional perks like free parking, your visit is sure to be stress-free and enjoyable.

Prime Location
Conveniently located near Cairo International Conference Center and other attractions, including City Stars and Khan Al Khalili, this hotel is the perfect choice for both business and leisure travelers. Book now for a memorable stay in Cairo.

Important information:

Please check your visa requirements before you travel.

Please note that the rate for the ‘Special Offer - Egyptians Only’ room is exclusive for Egyptians only. Additional charges are applicable if a valid Egyptian ID or Egyptian passport is not presented upon check-in.

Please note that children aged 0 up to 6 years eat free of charge. Children from 6 years up to 12 years pay half the meal rates.

Half Board Bookings for new year eve dinner.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Location

Guest Reviews

7.9
Based on 3043 reviews
Cleanliness: 7.15
Service: 9.15
Location: 9.15
Room Quality: 6.65
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 6.65
Overall Experience: 8.65
A
Ahmet FİDAN • solo_traveller • tr
8
2026-09-17 • via Nuitee
K
Kutay Samim • solo_traveller • ae
3
Not worth it
Pros:

- location

Cons:

Not clean overall, internet is terrible. Food was definitely not good. Overall i definitely not worth the money and it is not a 4 star standard

2026-09-17 • via Nuitee
نواف33 • solo_traveller • sa
10
2026-09-16 • via Nuitee
M
Mohamed • couple • de
10
2026-09-16 • via Nuitee
M
Mina • couple • eg
10
اقامة مريحة ومناسبة جدا
Pros:

الصراحة المكان حلو جدا ونضيف جدا والخدمة ممتازة جدا خصوصا Mr / Ahmed في الريسبشن الصراحة كان قمة الذوق والاهتمام …

Cons:

مفيش

2026-09-14 • via Nuitee
طاهر • couple • sa
9
2026-09-12 • via Nuitee
M
Mena • couple • eg
9
2026-09-12 • via Nuitee
J
Jurgen • solo_traveller • nl
7
Pros:

Service

2026-09-07 • via Nuitee
S
Sabri • solo_traveller • us
8
Generally the staff were Professional and friendly.
Pros:

Location is close to the airport.

Cons:

They need to do better about cleaning the toilet. Restaurant staff need to do better when it comes to introducing or explaining their services. I was waiting at the table for someone to come serve me but no one did. No one explained that they were not ready to serve diner yet, even though it was past 8PM.

2026-09-07 • via Nuitee
محمد • couple • sa
9
2026-09-05 • via Nuitee
M
Mhd ghaith • couple • us
1
Extremely bad and not worth it
Pros:

Nothing at all

Cons:

Refund Request – Misleading Listing, Poor Conditions, and Manager’s Refund Promise

I am requesting Booking.com’s assistance in obtaining a refund for the four nights I did not stay at this property.

I do not understand why Booking.com does not clearly advertise this property as a military facility. If I had known beforehand that this was a military-style property with security checkpoints, strict entry procedures, and very limited privacy, I would never have booked it. This is important information that should be clearly disclosed to customers before they make a reservation.

The property itself was also extremely disappointing. It was not clean or properly maintained. There was visible dirt throughout the property, including on the floors, walls, and ceilings. The actual condition of the property was completely different from what was shown in the pictures on Booking.com. The pictures appear to be outdated and seem like they may have been taken when the property first opened. They do not accurately represent what the property looks like today.

The security procedures were also excessive and uncomfortable. Anyone dropping off a guest is required to provide personal information and a driver’s license. The way security personnel interact with drivers is not welcoming. As a guest, I was also questioned whenever I returned to the property and asked where I was going and what my room number was. There is essentially no sense of privacy. The entire experience feels more like entering a military installation than staying at a hotel.

The Wi-Fi was also extremely poor. The internet connection was unreliable and made it difficult to use the service normally. This was another major problem during my stay and added to the overall poor experience.

The breakfast was also very disappointing. The same food was served almost every day, and the quality was poor. The food did not appear fresh, and the overall breakfast was far below what I expected based on the property’s...

2026-09-03 • via Nuitee
H
Hesham • family_with_children • sa
10
ليست الاولى واكيد ليست الاخيرة
Pros:

الفندق ممتاز من موظفة الاستقبال الى نظافة الغرف السيدة نجلاء وفريق عملها الجميع متعاون ويحسسك انك النزيل الوحيد

Cons:

لا يوجد

2026-09-02 • via Nuitee
F
Fady • solo_traveller • it
10
2026-08-30 • via Nuitee
M
MOHAMED • solo_traveller • eg
4
Bad
2026-08-29 • via Nuitee
H
Hamdy • family_with_children • gb
10
Pros:

The team very helpful

2026-08-28 • via Nuitee
H
HAKAN • solo_traveller • tr
9
2026-08-28 • via Nuitee
D
Diana • family_with_children • it
10
2026-08-28 • via Nuitee
K
khamohamed • solo_traveller • eg
9
Pros:

The staff, cleanliness and the location

Cons:

Nothing

2026-08-27 • via Nuitee
S
selvia • solo_traveller • eg
8
2026-08-26 • via Nuitee
S
selvia • solo_traveller • eg
8
2026-08-26 • via Nuitee