Jannah Burj Al Sarab

Hotels
•
Jannah Hotels & Resorts
9.4 (8456 reviews)
Mina Street, Abu Dhabi, 130283 , Abu Dhabi , AE
971-2-2016222

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Excellent service
Good location
Spacious rooms
Varied amenities
Pleasant atmosphere
Cons:
Inconsistent cleaning
Noise issues in some rooms

Categories

Cleanliness
8.55
Some guests mentioned that the cleaning standards could be improved.
Service
10
Guests highlighted the excellent service provided by staff, especially Youssef.
Location
9.52
Multiple reviews praised the hotel's great location near the waterfront.
Room Quality
9.56
Rooms are spacious and well-equipped, as noted in several reviews.
Amenities
9.51
The availability of a gym and pool received positive feedback.
Value for Money
9.04
Overall, guests felt it offered good value despite some complaints.
Food and Beverage
9
Breakfast options were satisfactory, but some desired more variety.
Overall Experience
10
Most guests had a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:28

Property Description

Recreational opportunities: Dive into relaxation at the outdoor pool or stay active at the 24-hour fitness center.

Dining options: Indulge in delectable dishes at Cocina and grab a quick bite at the coffee shops. Don't miss out on the 24-hour room service for ultimate convenience.

Featured amenities: Enjoy services like limo/town car service, express check-in, and complimentary wireless internet. Plus, benefit from free valet parking during your stay.

With a prime location in Abu Dhabi, experience luxury and convenience at Jannah Burj Al Sarab. Book now for an unforgettable getaway!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 8456 reviews
Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 9.56
Amenities: 9.51
Value for Money: 9.04
Food and Beverage: 9
Overall Experience: 10
M
Massimiliano • solo_traveller • it
6
2026-05-16 • via Nuitee
B
Bader • couple • ae
9
2026-05-16 • via Nuitee
A
Ahmed • solo_traveller • dz
9
2026-05-16 • via Nuitee
F
Fatme • solo_traveller • ae
8
Pros:

اعجبني استقبال البنات عالريسبشن رائع في وحدة يمكن تونسية والله ماعرفت اسمها استقبالها راااائع

Cons:

ولا شي

2026-05-16 • via Nuitee
H
Hamad • couple • ae
10
اشكر تعامل الموظف يوسف العامري كان بشوش ومتعاون جدآ
Pros:

المكان والنظافه

Cons:

لاشي

2026-05-15 • via Nuitee
M
Maher • couple • ae
10
Pros:

ا

2026-05-14 • via Nuitee
عابر سبيل • solo_traveller • ae
10
Pros:

شكرا محمد هدجان

2026-05-14 • via Nuitee
A
Alrashed • solo_traveller • ae
10
Pros:

Amazing experience at janah burj al saran hotel everything was fine and amazing thank you to Yousef al amri and Ms Humay

Cons:

All good

2026-05-14 • via Nuitee
S
Shameem • solo_traveller • ae
10
Pros:

Very good staff Yousuf & elham

2026-05-13 • via Nuitee
S
Said • solo_traveller • ae
10
Pros:

All thing

Cons:

No thing

2026-05-13 • via Nuitee
R
Robert_40 • solo_traveller • ro
7
3 starts hotel that pretends to be a 5 starts
Pros:

Room was OK and breakfast also.

Cons:

Away from everything. No, restaurant, malls or clubs near by.
Looked like a 3 starts hotel, overall.
No slippers in the room while pretending to be a 5 starts hotel, no towel to exit from shower, just an old rug which was, most likely, washed long time ago judging by color.
Poor ironing table.
Bed mattress worn out.
Streets were not clean around this hotel but this is not their fault.

2026-05-12 • via Nuitee
A
Ali • solo_traveller • ae
7
2026-05-12 • via Nuitee
C
Captain. Abdul • couple • ae
8
Satisfied stay
2026-05-11 • via Nuitee
H
Hassan • couple • ae
10
الموظفين على كفائه عالي ومحترمين وخدومين
Pros:

الغرف نظيفة وكل الخدمات قريبه منك

Cons:

كل شي ممتاز

2026-05-11 • via Nuitee
A
Anas • couple • us
10
Pros:

Mr. Toussef al amri was exceptionally kind and helpful
Thanks

2026-05-10 • via Nuitee
H
Hamid • solo_traveller • ae
10
Pros:

I really appreciate the reception people,especially Mr.youesf and one Pakistani guy sorry I forgot his name ,

2026-05-10 • via Nuitee
S
Sadı • couple • vn
10
Pros:

Very good service from the reception staff i would like to thanks mr.yousef Alameri and muner for they are help during my stay i will come back agin because of this staff and amazing service the room clean

Cons:

All i like

2026-05-10 • via Nuitee
حمد بن شهرين • solo_traveller • ae
10
2026-05-10 • via Nuitee
E
Elshahaly • solo_traveller • ae
10
Pros:

خالص الشكر للاستاذ يوسف العامري علي حسن التعاون

2026-05-10 • via Nuitee
C
Carlos Soto R • solo_traveller • ae
9
Pros:

La atencion del personal fue genial ( Jossep)

2026-05-09 • via Nuitee