Jannah Burj Al Sarab

Hotels
Mina Street Abu Dhabi , Abu Dhabi , AE

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Good location
Spacious rooms
Varied amenities
Pleasant atmosphere
Cons:
Inconsistent cleaning
Noise issues in some rooms

Categories

Cleanliness
8.55
Some guests mentioned that the cleaning standards could be improved.
Service
10
Guests highlighted the excellent service provided by staff, especially Youssef.
Location
9.52
Multiple reviews praised the hotel's great location near the waterfront.
Room Quality
9.56
Rooms are spacious and well-equipped, as noted in several reviews.
Amenities
9.51
The availability of a gym and pool received positive feedback.
Value for Money
9.04
Overall, guests felt it offered good value despite some complaints.
Food and Beverage
9
Breakfast options were satisfactory, but some desired more variety.
Overall Experience
10
Most guests had a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:28

Property Description

Welcome to Jannah Burj Al Sarab, your luxurious retreat in the heart of downtown Abu Dhabi!

Elegant Accommodations
Experience ultimate comfort in our beautifully furnished rooms and suites, featuring calming colors, floor-to-ceiling windows, and modern amenities like a flat-screen television and executive desk. Unwind in spacious marble-clad bathrooms complete with a rain shower and exclusive Jannah bath products.

Rooftop Oasis
Elevate your stay with our stunning outdoor swimming pool and boutique gymnasium situated on the rooftop. Enjoy breathtaking panoramic views of the Arabian Gulf and city skyline while you relax or break a sweat.

Culinary Delights
Savor international cuisine at our all-day dining restaurant, grab a quick snack at the lobby lounge, or unwind at our shisha lounge. With 24-hour in-room dining service, culinary pleasure is always at your fingertips.

Book your stay today for an unforgettable experience!

Important information:

In case of early departure, charges for the remaining nights will be subject to the Hotel’s approvalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUH

Location

Guest Reviews

Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 9.56
Amenities: 9.51
Value for Money: 9.04
Food and Beverage: 9
Overall Experience: 10
F
Fahem • couple • ae
10
2026-09-12 • via Nuitee
M
MOHAMD • couple • ae
10
‏شكرا لكل العاملين في الفندق وخاصة يوسف الحمادي
Pros:

‏الموقع وقرب الفندق من المناطق الجميلة في أبوظبي

Cons:

‏تعامل الموظفين

2026-09-12 • via Nuitee
العجمي • couple • kw
1
2026-09-12 • via Nuitee
Z
zaid • couple • om
10
Pros:

نظافة المكان ورقي الموظفين خاصة الموظف طه قمة في الأخلاق والاحترام والتعامل

2026-09-11 • via Nuitee
F
Fadela • couple • ae
10
شكرا للأخ يوسف العامري
Pros:

أتقدم بالشكر الجزيل التقدير للأستاذ الاستقبال يوسف العامري على حسن المعامله

Cons:

كل شى ممتاز

2026-09-11 • via Nuitee
F
Fadela • couple • ae
10
شكرا للأستاذ يوسف العامري
Pros:

من أجمل الفنادق الي في ابوظبي كل الشكر والاحترام للأخ يوسف العامري على تعاونه المستمر

Cons:

كل شى ممتاز

2026-09-11 • via Nuitee
A
Ahmad Othman Mahmoud • solo_traveller • ae
10
2026-09-11 • via Nuitee
B
Basbos • family_with_children • ae
10
Pros:

تعامل قسم الاستقبال كان اكثر عن جيد وراقي ومريح
اشكركم ع هذه الخدمة

2026-09-11 • via Nuitee
W
Wiola • couple • gb
4
Not recommended
Pros:

Not much

Cons:

Swimming pool without place around to walk,very poor condition

2026-09-09 • via Nuitee
A
Adnan • couple • ae
8
2026-09-08 • via Nuitee
A
Ahmed • couple • ae
1
Pros:

Dear Jannah Burj Al Sarab Hotel Management,

I am writing to provide feedback regarding my recent stay at your hotel and, more importantly, to raise a serious complaint concerning an incident that occurred during my stay.

I booked a room at your hotel from 27 August to 31 August, Room 1413. Overall, my stay was good; however, unfortunately, I experienced a very disappointing and unacceptable incident that negatively affected my experience.

During my stay, my car remained parked in the hotel’s parking area and was not driven or moved outside the hotel premises. The car was parked and handled by the hotel’s valet parking attendant.

Upon collecting my vehicle, I noticed that a part of the car was missing. After inspecting the vehicle, it became clear that the car had been involved in an impact, which resulted in the front part of the vehicle being broken/damaged. Since the vehicle had remained in the hotel parking area throughout my entire stay, I am extremely concerned about how this incident occurred while the vehicle was under the hotel’s care.

I kindly request that the hotel management review the CCTV footage covering the parking and valet area during the entire period of my stay and conduct a proper investigation to determine what happened and who was responsible for the damage.

This incident has caused me significant emotional distress, inconvenience, and financial loss, particularly because the damaged part was not readily available in local shops, and I faced considerable difficulty in finding a replacement.

I have attached a photo of the damaged/missing part for your reference.

I would appreciate your urgent attention to this matter and request that the necessary action be taken after reviewing the CCTV footage and investigating the incident. I also expect the hotel management to provide me with a clear explanation and appropriate resolution regarding the damage caused to my vehicle while it was under the hotel’s responsibility.

Cons:

Dear Jannah Burj Al Sarab Hotel Management,

I am writing to provide feedback regarding my recent stay at your hotel and, more importantly, to raise a serious complaint concerning an incident that occurred during my stay.

I booked a room at your hotel from 27 August to 31 August, Room 1413. Overall, my stay was good; however, unfortunately, I experienced a very disappointing and unacceptable incident that negatively affected my experience.

During my stay, my car remained parked in the hotel’s parking area and was not driven or moved outside the hotel premises. The car was parked and handled by the hotel’s valet parking attendant.

Upon collecting my vehicle, I noticed that a part of the car was missing. After inspecting the vehicle, it became clear that the car had been involved in an impact, which resulted in the front part of the vehicle being broken/damaged. Since the vehicle had remained in the hotel parking area throughout my entire stay, I am extremely concerned about how this incident occurred while the vehicle was under the hotel’s care.

I kindly request that the hotel management review the CCTV footage covering the parking and valet area during the entire period of my stay and conduct a proper investigation to determine what happened and who was responsible for the damage.

This incident has caused me significant emotional distress, inconvenience, and financial loss, particularly because the damaged part was not readily available in local shops, and I faced considerable difficulty in finding a replacement.

I have attached a photo of the damaged/missing part for your reference.

I would appreciate your urgent attention to this matter and request that the necessary action be taken after reviewing the CCTV footage and investigating the incident. I also expect the hotel management to provide me with a clear explanation and appropriate resolution regarding the damage caused to my vehicle while it was under the hotel’s responsibility.

2026-09-07 • via Nuitee
K
Khameis • solo_traveller • ae
8
Pros:

upgrade, near corniche, Surrounded by grocery, laundry, barber shop, restaurants and other things.

2026-09-07 • via Nuitee
E
Enrico • solo_traveller • ae
10
2026-09-04 • via Nuitee
S
Shamsa • solo_traveller • ae
1
Pros:

لم يعجبني شئ

Cons:

الموقع الباركنات والمدخل ممر الغرف الغرفه كله سئ رائحه كريهه في كل مكان لم أستطع النوم عدم توفر باركنات تتسع لسكان الفندق

2026-09-04 • via Nuitee
S
Sultan • solo_traveller • ae
10
شكرا يوسف العامري
Pros:

كل الشكر والتقدير للأستاذ يوسف العامري

2026-09-01 • via Nuitee
S
Salah • family_with_children • jo
8
2026-09-01 • via Nuitee
S
Sultan • solo_traveller • ae
10
اقامه جميله
Pros:

شكرا موظف الاستقبال يوسف العامري

Cons:

شكرا يوسف العامري

2026-09-01 • via Nuitee
S
Sultan • solo_traveller • ae
10
شكرا اخي يوسف العامري
Pros:

اشكر موظف الاستقبال يوسف العامري على التعامل الفندق زحمه
ولكن اشكر موظف الاستقبال يوسف على التعامل

Cons:

شكرا اخي يوسف

2026-09-01 • via Nuitee
S
Sultan • solo_traveller • ae
10
Pros:

كل التقدير والاحترام لي الأستاذ يوسف العامري على تعامله وحسن الخلق

2026-09-01 • via Nuitee
S
Sultan • solo_traveller • ae
10
بوجود موظف استقبال مثل الأخ يوسف العامري كل شي تحت السيطرة
Pros:

شكرا اخي يوسف العامري على التعامل الطيب

Cons:

كل شى ممتاز

2026-09-01 • via Nuitee