Facilities

Elevator
Fitness facilities
Supervised childcare/activities
Gift shops or newsstand
Shopping on site
Conference space
Breakfast available (surcharge)
Health club
Nightclub
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast / buffet
Outstanding and friendly staff / hospitality
Convenient location with shuttle to Dubai Mall
Clean and comfortable rooms (many guests)
Good on-site dining including Indian restaurant
Family-friendly and good value for price
Cons:
Housekeeping incidents (entered without knocking, hair left behind)
Occasional long check-in wait
Noisy surrounding area / busy street-facing rooms
Some room views obstructed / not as advertised
Isolated poor room-service food and 1 spa timing/cleanliness complaint

Categories

Cleanliness
8.6
Mixed signals: several guests called rooms 'very clean' and 'spotless', but there are specific negative incidents (housekeeping opened the door twice without knocking, hair left in the toilet, and 'average' cleanliness reported for spa/massage).
Service
9.8
overwhelmingly praised: 'Outstanding customer service', 'staff were amazing', 'treated like royalty', shuttle/wait-staff courteous; a few isolated negatives (slow check-in, inexperienced entrance staff) do not dominate overall sentiment.
Location
9.4
Generally very positive: centrally located with frequent shuttle to Dubai Mall and nearby Bay View Mall; some guests noted noisy streets and that Burj Khalifa view is partially blocked by other buildings.
Room Quality
9.2
Mostly positive: good city/bay views and comfortable rooms reported; a few mentions of dated decor, obstructed Burj Khalifa view, and street noise for rooms facing busy streets.
Amenities
9.3
Well-regarded: excellent breakfast buffet, good Indian restaurant, regular shuttle service; spa/massage service had one complaint about shorter-than-booked duration and average cleanliness.
Value for Money
9.5
Several guests called it a great hotel at a great price and recommended staying; overall sentiment supports strong perceived value.
Food and Beverage
9.4
Mostly positive: multiple mentions of excellent breakfast and 'food is absolutely amazing'; isolated negative room-service experience and one comment about poor food quality for certain items.
Overall Experience
10
Predominantly glowing overall impressions: many guests described stays as 'amazing', 'excellent', 'highly recommended', and cited unforgettable hospitality despite a few specific service/cleanliness hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Luxurious Spa and Recreation Options
Indulge in massages, body treatments, and facials at the spa, or unwind at the nightclub, health club, and outdoor pool.

Culinary Delights and Entertainment
Savor Indian cuisine at Bombay Brasserie, choose from 5 restaurants, and enjoy drinks at the poolside bar and lounges.

Convenience and Comfort
Benefit from free Wi-Fi, airport shuttle, on-site dining, and spacious rooms with premium bedding near popular attractions.

Plan your upscale Dubai getaway at Taj Dubai, where convenience meets luxury.

Important information:

  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Parking

    Parking height restrictions apply

  • Sustainability Certifications

    EarthCheck

  • General

    Professional property host/manager

Location

Property Video

Guest Reviews

9.4
Based on 198 reviews
Cleanliness: 8.6
Service: 9.8
Location: 9.4
Room Quality: 9.2
Amenities: 9.3
Value for Money: 9.5
Food and Beverage: 9.4
Overall Experience: 10
M
manuel • partner
10
Pros:

The Hotel is Beautiful, it is very clean, and the most important the Service of the personal is Amazing, everyone Are, so friendly

2025-10-11 • via Nuitee
N
NIKHIL
10
Pros:

The best breakfast there is in any luxury hotel

2025-10-11 • via Nuitee
R
Reema
8
Pros:

Hotel is very good but when I checked in I had to wait for one and half hour ..

2025-10-08 • via Nuitee
A
Anuj
10
Pros:

All great

2025-10-06 • via Nuitee
M
Mohamad • family
6
Pros:

My experience was disappointing. The reception was good, but the staff at the hotel entrance did not seem experienced in dealing with guests. The housekeeping service opened my room door twice without permission and without knocking, even though I had already complained to the housekeeping manager after the first incident, yet it happened again.
I also tried the hotel massage service: I booked for one hour but only received 49 minutes, and the cleanliness was average. Regarding the food, I ordered room service and tried the Arabic breakfast, Indian dinner, and a light pizza. Unfortunately, the food quality was poor, and I would not recommend ordering room service at all

2025-09-29 • via Nuitee
S
stephen • family
10
Pros:

Had an excellent stay.

2025-09-29 • via Nuitee
C
Christi • friends
10
Pros:

Perfect place to dine and rest after a whirlwind tour of Dubai! The Taj exceeded expectations.

2025-09-27 • via Nuitee
S
Srikanth
10
Pros:

Great area

2025-09-27 • via Nuitee
S
Sewa Singh • partner
10
Pros:

Shuttle to Dubai mall. Bay View mall around the corner. Good eating places in the bay view mall.
Hotel has great breakfast buffet and very good Indian restaurant.

2025-09-26 • via Nuitee
V
Vinnie
10
Pros:

Family-friendly

2025-09-25 • via Nuitee
T
Tallat
10
Pros:

Very nice place clean spotless the staff very good they have bus take you to the mall every hour which is great help the room have good view I recommend to anyone interested to stay in the city

2025-09-19 • via Nuitee
C
Carmen • friends
8
Pros:

City view from room was nice and location was central. Free shuttle to Dubai mall was convenient.

2025-09-16 • via Nuitee
M
MOHHAMD sajid • family
10
Pros:

everything was pleasant

2025-09-16 • via Nuitee
D
Dipanjan • family_with_children
10
Pros:

The stay was great, the hospitality was top notch, highly recommended.

2025-09-16 • via Nuitee
L
Leeanne • friends
10
Pros:

Amazing property ...staff wrre also amazing!!! Would highly recommend

2025-09-14 • via Nuitee
M
Marten
8
Pros:

Very good and very good service

2025-09-13 • via Nuitee
A
Alaa
8
Pros:

There’s no view as we expect on khlafa tower , there’s no joining room as Expedia shows

2025-09-09 • via Nuitee
S
Sahara • partner
10
Pros:

It was amazing easy to get to taxi

2025-09-08 • via Nuitee
S
Shashi • partner
10
Pros:

Excellent breakfast and room service. Centrally located. Wait staff very courteous.

2025-09-04 • via Nuitee
M
Manjeet • family
10
Pros:

Excellent service and food options! Location was great, shuttle to Dubai Mall was helpful.

2025-09-02 • via Nuitee