Crescent Victoria Hotel

Hotels
8.4 (293 reviews)
25-26 Fort Crescent, Kent , Kent , gb
+44 1843 230375

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Issues with cleanliness
Limited amenities

Categories

Cleanliness
8.23
Most rooms were clean; however, there were reports of poor room maintenance and no cleaning during the stay.
Service
9.2
Staff were generally friendly, helpful, and welcoming according to multiple reviews.
Location
9.24
The hotel is in a convenient location with easy access to Margate old town and the beach.
Room Quality
8.19
Rooms were described as clean with comfortable beds but received mixed reviews regarding noise and size.
Amenities
7.72
Reported lack of essential amenities, such as breakfast and no parking, negatively impacted the score.
Value for Money
8.68
Value for money received mixed feedback, with some feeling it was satisfactory despite issues.
Food and Beverage
7.23
No breakfast was included, and the restaurant was not operational during the stay.
Overall Experience
8.7
Overall experience was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:46

Property Description

Luxurious 4-Star Accommodation
Indulge in a premium stay at Crescent Victoria Hotel featuring 4-star accommodation in Kent, just 600 meters from Walpole Bay Beach.

Convenient Location
Explore the nearby attractions with ease, as the hotel is situated close to Granville Theatre, Sandwich Railway Station, Sandown Castle, and Deal Castle.

Traveler-Friendly Amenities
Enjoy a smoke-free environment and proximity to The Bay Beach, Canterbury West Train Station, Canterbury Cathedral, and London City Airport during your stay.

Experience elegance and convenience at Crescent Victoria Hotel - book now for an unforgettable getaway!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8.4
Based on 293 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 7.72
Value for Money: 8.68
Food and Beverage: 7.23
Overall Experience: 8.7
H
HENRY • couple • gb
10
2026-07-23 • via Nuitee
P
Peter • couple • gb
7
Handy location for the concert we attended, friendly hosts and very clean accommodation
Pros:

Close to amenities and friendly welcome with clean room

Cons:

A bit over priced for size of room and no breakfast available

2026-07-22 • via Nuitee
S
Susan • couple • gb
9
Lovely weekend in Margate made better by welcoming and super helpful staff at hotel!
Pros:

Super helpful staff. Generous with free cool water at all times.

Cons:

Fairly tight bathroom space but adequate.

2026-07-21 • via Nuitee
D
Diana • couple • gb
10
Pros:

Everything was good. The Room was very comfortable and clean. Personal was very friendly

2026-07-21 • via Nuitee
D
Dalj Barn • solo_traveller • gb
8
2026-07-14 • via Nuitee
H
Hannah • couple • gb
9
2026-07-13 • via Nuitee
J
Jens • couple • gb
10
2026-07-11 • via Nuitee
D
Dawn • extended_group • gb
9
Pros:

The staff were great. Very friendly, put Prosecco in the room for my daughters birthday and made us feel very welcome

2026-07-08 • via Nuitee
D
David • solo_traveller • gb
10
Pros:

Great, well thought out, clean and stylish hotel.
Run by lovely people

2026-07-05 • via Nuitee
R
Rajanvir • solo_traveller • dk
8
2026-07-02 • via Nuitee
P
Philippa • couple • gb
10
We were so warmly welcomed and well looked after.
Pros:

Great - right on the sea front

Cons:

Nothing

2026-06-29 • via Nuitee
U
Umberta • extended_group • it
8
complessivamente soddisfacente per via del personale
Pros:

la gentilezza del personale ha fatto la differenza. ci hanno fatto sentire a casa. disponibilita' fuori dal comune

Cons:

non c'e' aria condizionata e faceva un po' caldo

2026-06-28 • via Nuitee
G
Gabby • solo_traveller • gb
9
Pros:

Khaled, the owner, was an absolute legend, from the moment we walked in, welcomed us like family. We got an instant upgrade and he continued to look after us, along with his colleagues.
Besides the above, the place was immaculate and the service above most 5 star hotels/resorts.
I would recommend to anyone, a lovely homely place to stay

2026-06-27 • via Nuitee
D
Dana • couple • gb
10
Pros:

Beautiful property and close to the beach and main attractions. Very comfortable bed. Very kind and friendly staff.

Cons:

n/a

2026-06-23 • via Nuitee
J
Janet • couple • gb
8
2026-06-22 • via Nuitee
M
Margaret • couple • gb
8
Pros:

Very friendly welcome when we arrived. Lovely, well-appointed room with sea views.

Cons:

It was a bit noisy, being on the main road, and we would have liked to have breakfast at the hotel with a slightly later checkout time. But we managed to find somewhere nearby so it was fine.

2026-06-20 • via Nuitee
G
Gillian • extended_group • gb
10
Boutique hotel in excellent location with lovely staff
Pros:

Beautiful hotel and lovely staff

Cons:

Nothing - everything suited us

2026-06-17 • via Nuitee
P
parminder • couple • pt
7
The hotel has great potential but it’s unfortunate that we had some issues that took effort to address. Hopefully they w
Pros:

The location was good, rooms comfortable and staff friendly when they could be reached & asked for help. See what we didn’t like about our rooms

Cons:

The rooms were nice but I really don’t think it can be rated a 4 star hotel 🤔. We had to have cold showers on first day due to issues with boiler we were told. Rooms weren’t serviced until we pursued (late afternoon / early evening!) … really annoying and couldn’t reach any staff to find out why, calling the hotel it rang in reception. When finally somebody around - waited over an hour for them to find the housekeeper and then she did them. They really need to have better cover to address issues.

2026-06-17 • via Nuitee
M
Maria • couple • gb
10
2026-06-15 • via Nuitee
M
Michael • couple • gb
8
Lovely, cheers.
Pros:

No breakfast.

Cons:

Cold shower.

2026-06-14 • via Nuitee