Marlin Canary Wharf

Hotels
8.2 (1467 reviews)
9-11 Byng Street,(Off Westferry Road),South Quay , London , gb

listing image 1
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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Great location
Cons:
Issues with cleanliness
Inconsistent service quality

Categories

Cleanliness
7.45
A few reviews mentioned issues with cleanliness, particularly in the bathroom and overall perception was mixed.
Service
8.45
Mixed feedback; some found staff friendly and helpful, but one review noted rudeness. Overall, service maintained a positive standard.
Location
8.95
Multiple reviews praised the location as ideal, close to transport and attractions.
Room Quality
7.95
General sentiment was positive, though some noted small sizes and issues with specific facilities.
Amenities
7.45
Some amenities were lacking, such as towels and cleaning supplies; this affected overall perception.
Value for Money
8.45
Overall value perception was positive, but some felt the prices did not justify certain inconveniences.
Food and Beverage
8.45
This category was not mentioned in reviews but assumed standard quality for this hotel tier.
Overall Experience
8.45
Despite some issues, many reviews expressed a general enjoyment and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:28

Property Description

Luxurious Marlin Apartments in Canary Wharf

Stylish Apartments with Modern Amenities
The Marlin Canary Wharf apartments boast bare wooden floors, floor-to-ceiling windows, and spacious open-plan living areas with comfortable sofas and flat-screen TV/DVD player.

Convenient Facilities and Services
Guests can enjoy a fitted kitchen with a refrigerator and microwave, along with laundry facilities and a weekly housekeeping service for added convenience during their stay.

Prime Location and Accessibility
Located just a 10-minute drive from the O2 Arena and ExCel Exhibition Centre, and with Canary Wharf Underground Station a short walk away, Marlin Apartments offer easy access to key attractions and transportation hubs.

Book your stay at Marlin Canary Wharf for a luxurious and convenient experience!

Important information:

The property can only accept chip-and-PIN cards for pre-authorization. The card used for the pre-authorization and any prepayment of the apartment rate must be the same. The Property will require a photo ID (passport or drivers license) the card used to make the booking upon check-in.

As a guarantee against extra charges/damage fees, a credit card number and/or pre-authorization may be required at check-in.

Please be aware that Marlin operates a strict no-party, no-gathering policy, guests who are believed to be hosting a party will be removed by our 24-hour security team and charged in full for their booked stay, security costs and will be fully liable for any service recovery costs in relation to other guests/residents.

Please ensure you include all guests on your booking, and choose an apartment with enough beds for all guests. If you arrive with additional guests or require an apartment with a sofa bed and have not booked one, extra charges will apply.

Should the maximum number of people per apartment be exceeded without authorization, guests will be charged a penalty.

Please note that images are for illustrative purposes, the actual apartment may differ.

Please note that all Special Requests are subject to availability, and additional charges may apply.

In the event of non-arrival on your booked arrival date, failure to check-in by 09:00 on the day after your booked arrival date, without prior notification that you intend to arrive at a later date, may result in your reservation being canceled.

Please note that images are for illustrative purposes, the actual apartment may differ.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LCY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

8.2
Based on 1467 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.45
F
Francisco Juan • family_with_children • es
8
2026-06-27 • via Nuitee
J
Jokotade • couple • gb
1
Pros:

Didn’t even let me in

2026-06-26 • via Nuitee
S
Sarah • solo_traveller • gb
3
Pros:

Comfortable bed.

Cons:

Only 1 towel. An extra £5 for an extra towel!

2026-06-26 • via Nuitee
H
HACIOGLU • extended_group • tr
9
2026-06-24 • via Nuitee
A
Anand • extended_group • in
7
2026-06-23 • via Nuitee
T
Timucin • couple • gb
8
2026-06-21 • via Nuitee
C
CrisMap • solo_traveller • ca
9
Pros:

Location and the good staff

Cons:

-Nothing-

2026-06-21 • via Nuitee
S
Sayed • family_with_children • gb
10
2026-06-19 • via Nuitee
D
David • couple • gb
9
2026-06-19 • via Nuitee
D
Declan • couple • gb
6
It was ok - I wouldn’t stay here again.
Pros:

The balcony and the bedroom where nice

Cons:

A bunch of teenagers in the main room as soon as you entered the building didn’t leave for hours, Smelt like weed.
My girlfriend was too scared to go downstairs herself.

2026-06-18 • via Nuitee
Y
YouKnoWhy • couple • gb
2
Cons:

Was promised a balcony upgrade that wasn’t provided

2026-06-17 • via Nuitee
L
Louise • extended_group • gb
5
Good location but a few tweaks it would be a better stay.
Pros:

Proximity to Canary Wharf

Cons:

WiFi code didn’t work so no wifi all evening/morning. Plus nowhere to buy essentials eg vending machine

2026-06-17 • via Nuitee
J
jacobs • couple • gb
8
2026-06-16 • via Nuitee
T
Trevor • extended_group • gb
10
A great place to work from and good surroundings
Pros:

good location and friendly staff very helpful upon check in

Cons:

TV was connected to WIFI initially had to reconfigure

2026-06-15 • via Nuitee
O
Olga • solo_traveller • ie
1
Scam
Pros:

Location was okay.

Cons:

The property is deceiving. We booked a 3 bedroom apartment for 5 guests but they advertised 2 bedroom instead the pictures. When we got there they gave us an apartment on the third floor. The apartment itself was dirty, there was a previous guests underwear found, a used cotton bud, hair in the bed and the place required visible renovations. We were offered a 2 bedroom instead as an alternative which we declined because the guests did not feel comfortable sleeping on a sofa in front of other guests (which the property did not care to acknowledge). They refused to give refund solely because we declined their 2 bedroom alternative. The staff were unprofessional, they did acknowledge the issues and kept dodging our concerns. We found a better alternative on Airbnb. Booking did not help resolve this and neither did the property. Airbnb is the best recommendation.

2026-06-15 • via Nuitee
S
Szilvia • family_with_children • hu
10
2026-06-12 • via Nuitee
O
Olawale • couple • gb
10
2026-06-11 • via Nuitee
M
Moumita • family_with_children • au
8
2026-06-10 • via Nuitee
R
Robert • solo_traveller • gb
8
2026-06-10 • via Nuitee
M
Moumita • family_with_children • au
8
2026-06-10 • via Nuitee