Platinia Apartments

Hotels
•
Independent
ul. Starowislna 12 A, Kraków, Malopolska, 31-032 , Kraków , PL
48-12-4294919

listing image 1
Show all photos

Facilities

Bicycle rentals nearby
Hiking/biking trails nearby
Scooter/moped rentals nearby
Safe-deposit box at front desk
Mountain biking nearby
Smoke-free property
Ecotours nearby
Tours/ticket assistance
Self parking (surcharge)
Segway rental/tour nearby
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Comfortable beds
Convenient for exploring nearby areas
Cons:
Some noise issues
Mixed reviews on value for money
Occasional maintenance problems

Categories

Cleanliness
7.6
Guests consistently mentioned cleanliness as a positive aspect.
Service
8
Service was generally appreciated, although a few guests had complaints about communication and responsiveness.
Location
8.6
The hotel is conveniently located near key landmarks, transport, and amenities.
Room Quality
7.6
Rooms were comfortable, although some guests mentioned issues with amenities and noise levels.
Amenities
7.4
The amenities provided were satisfactory, with some guests mentioning the lack of specific services.
Value for Money
6.9
Mixed reviews regarding the perceived value for money, with some guests feeling it was overpriced.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, though some guests desired more variety.
Overall Experience
8.2
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 15:49

Property Description

Onsite Massages and Picturesque Garden
Indulge in onsite massages or relax while enjoying the view from the garden.

Convenient Amenities
Benefit from complimentary wireless internet, tour assistance, and a reception hall at your service.

Central Location and Nearby Attractions
Stay at Platinia Apartments and be moments away from Royal Road and Main Market Square, with Wawel Castle and Wieliczka Salt Mine a short distance away.

Book a stay at Platinia Apartments for a luxurious and centrally located experience in Kraków.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

Cleanliness: 7.6
Service: 8
Location: 8.6
Room Quality: 7.6
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8.2
A
Angela
10
Pros:

The staff were so friendly and helpful. The apartments are well located for everything in and around Krakow. We loved the restaurants we tried from the recommendations in the welcome pack in the room. Thank you

2024-09-30 • via Nuitee
V
Viacheslav
6
Pros:

All things are good

2024-09-22 • via Nuitee
S
Stanley • family
10
Pros:

Staff were friendly and helpful location was great very enjoyable stay.

2024-08-13 • via Nuitee
K
Kathryn
10
Good
Pros:

Really nice hotel for the price

2024-05-06 • via Nuitee
C
Christopher • family
10
Pros:

Quiet and accessible to all.

2024-04-26 • via Nuitee
M
Murat • family
10
Pros:

Location is great, cost is perfect and convenient. Although the property does not have restaurant, there are delicious cafes around for breakfast.

2024-04-24 • via Nuitee
R
Roy • family
10
Pros:

Quiet and at walking distance to the old town.

2023-10-13 • via Nuitee
L
Linda • friends
10
Pros:

Was very clean, staff friendly and very close to the city centre ….
Recommend 💯

2023-10-12 • via Nuitee
S
Sarah
10
Pros:

If you have the chance, give this lovely little tucked away place, a whirl! My only disappointment was the WIFI was unstable and weak, so I couldn't do my work but otherwise, absolutely wonderful.

2022-11-26 • via Nuitee
S
Simon
10
Pros:

Great stay. Rooms were clean and comfortable. Bathroom was great. Fantastic location only 5 mins from the Old Town and 10 mins from the station

2022-10-17 • via Nuitee
N
Nathan • family
8
Pros:

Good location. Overall, very quiet.

2022-10-13 • via Nuitee
E
Eric
10
Only in krakow.
Pros:

Kind people. Our trip to a attraction was in the early time of morning, the staff made us a breakfast to go. Because we would miss the breakfast at the hotell.
Problem solvers.

Dont be discuraged by the look of the outside of the hotell. The inside is amasing and modern.

2022-09-14 • via Nuitee
A
Addison • partner
10
Pros:

Nice and local, very nice staff and lovely rooms

2022-09-12 • via Nuitee
E
Eyal
6
Better stay in the winter days?
Pros:

The hotel fasade looks abandoned which was quite worrying for me, but we arrived early to check in and were greeted with a lovely receptionist, which tried to find us a room and kindly directed us to a nearby parking.

Unfortunately thst is where the postives ended for us as when we went up the room it was extremely warm, although the fan and windows were open. It was 27c ourside. The hotel doesn't have air-conditioning of any kind or a lift... so this may be suitable for the winter time more than summer days.

2022-08-06 • via Nuitee
R
Robert
8
Great needs a ceiling fan
Pros:

The hotel is excellent and very well located.
Very clean and pleasant staff
They need to add better fans or to what would be great is ceiling fans as it was too hot in summer

2022-08-05 • via Nuitee
I
Ilona
10
Great experience! Recommended
Pros:

I was traveling with my nephew to Zakopane and decited to stay in Krakow for the night. The location and the price was fabulous!
We had a modern, fresh, clean and comfortable room. Nice and safe location with a little gated courtyard... Breakfast was absolutely amazing! Overnight great experience! Recommended.

2021-06-07 • via Nuitee
V
Verified traveler • self
10
Pros:

These partments are awesome! Doesnt get any better in Krackow!

2020-02-20 • via Nuitee
C
Christina • friends
8
Pros:

Great location, very friendly staff, breakfast is like no other. Only negative was we had a room by a loud group of college students and could hear them throughout the night.

2020-02-11 • via Nuitee
G
Gemma
8
Very reasonable - helpful
Pros:

Lovely clean hotel in a fab location. Staff were helpful, booking our trips and transfers. Breakfast buffet was more than adequate, epsecially considering the very reasonable cost to stay.
Hotel has just decorated ao looked very fresh.
Only criticisms, bottled water not replaced daily and twin beds pushed togther in our room meaning there was a wood participation between us.

2020-02-01 • via Nuitee
D
Darren
6
Great value & Great location
Pros:

We stayed here for 4 nights, booked a standard double room they put us in a family room which was quite large but the bed was up against the wall. Clean , nice modern bathroom, great shower pressure however the bed was hard as a rock and did not get a good night sleep which can effect your hole trip. Breakfast was included which was adequate. Approx 8 min easy walk into the main old square. Located off a Main Street behind Iron gates in a court yard so nice and quiet, but sign outside not lit up and does not stand out. Booked a transfer which the hotel Organised to the apartment from the airport cost us 90 pln and when we left a taxi cost us 50 pln. Reception not very informative

2020-01-30 • via Nuitee