Jabal Omar Hyatt Regency Makkah

Hotels
•
Hyatt Regency
8.9 (20000 reviews)
Jabal Omar, Ibrahim Al Khalil Road , Makkah , SA
+966 12 577 1234

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Good food quality
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
8.04
The room carpets were reported as dusty and filthy, indicating a need for updating and improved cleanliness.
Service
9.51
Exceptional service noted, particularly from staff member Riad and Mr. Abdul Salaam, with many positive experiences highlighted.
Location
9.55
The hotel is conveniently located close to the Haram, which was well received by guests.
Room Quality
8
Room quality was negatively impacted by dated carpets and malfunctioning electrical outlets.
Amenities
9.03
General amenities were good, though some issues were reported about service responsiveness.
Value for Money
8.49
While the location provides a good value, the high room rate was criticized given the cleanliness issues.
Food and Beverage
9.54
Breakfast and buffet services received high praise, particularly for the food quality and selection.
Overall Experience
9.01
Despite some negative aspects noted, the overall guest experience was largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:49

Property Description

Prime Location
Located just a one-minute walk to Al-Masjid Al-Haram, Jabal Omar Hyatt Regency Makkah offers a convenient and spiritually enriching stay in the heart of Makkah.

Luxurious Accommodations
The hotel boasts 656 spacious guestrooms and suites, exuding elegance and comfort with modern amenities and stylish decor, ranging from 38 to 190 square metres.

Diverse Dining Options
With various dining venues such as The Oasis, Al Forno, Tea Lounge, and Al Tekkeya, guests can embark on a culinary journey catering to different tastes, complemented by 24-hour in-room dining service.

To experience luxury and convenience in the sacred city of Makkah, book your stay at Jabal Omar Hyatt Regency Makkah.

Important information:

Please note there are special Meal rates during Ramadan.

During Ramadan there will be no club access.

Please note there is different pricing for Extra Beds in Ramadan.

Please note Food and beverage items during Iftar and Sahour took in the restaurants must be consumed in the outlet only. As per policy, no food and beverage item from the outlet can be taken away and can only be consumed in the dining venue.

Hotel reserve the rights to charge 1 nights payment irrespective of prepayment policy if guest reserve more than 3 rooms at any given point in order to reduce fake bookings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Location

Property Video

Guest Reviews

8.9
Based on 20000 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 9.54
Overall Experience: 9.01
M
Muhammad • family_with_children • qa
5
Pros:

Location is the best

Cons:

Bad experience due to poor provision of bed spacing.
No hot water in the toilet and no action taken upon complaining, to fix it.
At check out when we informed again about our stay and got response as what we can do about it.

2026-10-31 • via Nuitee
S
Shaher • couple • kw
10
2026-10-31 • via Nuitee
A
Al-Sharhan • solo_traveller • kw
10
Pros:

النظافه وحسن الضيافه والترحيب

Cons:

الموقع جيد مو متاز وخصوصا للرغبة للذهاب للحرم يتم اغلاق المسار فقط يكون للمعتمرين وتحتاج للدوران مسافه طويله للذهاب الى الحرم

2026-10-31 • via Nuitee
S
Sobia • solo_traveller • gb
10
Amazing stay with great service and location
Pros:

Amazing location

Cons:

Service and location

2026-10-31 • via Nuitee
T
Tareq • family_with_children • kw
9
Highly recommend from my point of view
Pros:

Everything was good

Cons:

Nothing

2026-10-31 • via Nuitee
G
Gamze • extended_group • tr
7
Giyat petformans dengelenirse tekrar tercih edilir
Pros:

Yemekleri lezzetli resepsiyon ilgili

Cons:

Oda daha gemiz olabilir konum yakın ama namazda geçişler kapatılınca yol uzuyor yakınlığın önemi kalmıyor

2026-10-31 • via Nuitee
A
Aya • family_with_children • eg
7
2026-10-31 • via Nuitee
خالد • family_with_children • sa
8
Pros:

المسئول في المطعم كان راقياً ومحترماً

Cons:

لم يتم توفير اسره إضافيه

2026-10-31 • via Nuitee
Z
Zamam • family_with_children • sa
10
Pros:

افضل موقع والنظافه ممتازه والفطور من الفنادق الممتازه

Cons:

عدم الزحمه في اللمرات والمصاعد ونضافة الفندق

2026-10-31 • via Nuitee
H
Heba Mohamed Youssef • solo_traveller • eg
8
Not my first time definitely not my last
Pros:

Distance from haram- room size- staff

Cons:

Room view as the window like mashrabya hiding the view and keeping the room dark

2026-10-31 • via Nuitee
H
Heba Mohamed Youssef • solo_traveller • eg
8
2026-10-31 • via Nuitee
F
Fati • solo_traveller • ng
8
Value for money
Pros:

Very very close to the Haraam so convenient

Cons:

a slight smell in the room i think from the rugs. you kind of get used to it after staying for a few hours

2026-10-31 • via Nuitee
A
Ahmed • family_with_children • zw
9
2026-10-30 • via Nuitee
O
Omer • couple • sa
9
2026-10-30 • via Nuitee
A
Ayman • solo_traveller • kw
9
2026-10-30 • via Nuitee
A
Ahmed • family_with_children • de
9
2026-10-30 • via Nuitee
B
Bilel • extended_group • fr
10
2026-10-30 • via Nuitee
A
Abdelhak • solo_traveller • dz
8
Pros:

L' emplacement est à quelques de minutes de la mosquée.

2026-10-30 • via Nuitee
فهد • couple • sa
8
2026-10-30 • via Nuitee
F
Fahad • solo_traveller • sa
10
كانت إقامة رائعة وممتعة
Pros:

نضيف مرتب وقريب من المسجد الحرام وجميع الخدمات متوفرة

Cons:

لاشيء

2026-10-30 • via Nuitee