Jabal Omar Hyatt Regency Makkah

Hotels
•
Hyatt Regency
8.9 (20000 reviews)
Jabal Omar, Ibrahim Al Khalil Road , Makkah , sa

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Good food quality
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
8.04
The room carpets were reported as dusty and filthy, indicating a need for updating and improved cleanliness.
Service
9.51
Exceptional service noted, particularly from staff member Riad and Mr. Abdul Salaam, with many positive experiences highlighted.
Location
9.55
The hotel is conveniently located close to the Haram, which was well received by guests.
Room Quality
8
Room quality was negatively impacted by dated carpets and malfunctioning electrical outlets.
Amenities
9.03
General amenities were good, though some issues were reported about service responsiveness.
Value for Money
8.49
While the location provides a good value, the high room rate was criticized given the cleanliness issues.
Food and Beverage
9.54
Breakfast and buffet services received high praise, particularly for the food quality and selection.
Overall Experience
9.01
Despite some negative aspects noted, the overall guest experience was largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:49

Property Description

Prime Location
Located just a one-minute walk to Al-Masjid Al-Haram, Jabal Omar Hyatt Regency Makkah offers a convenient and spiritually enriching stay in the heart of Makkah.

Luxurious Accommodations
The hotel boasts 656 spacious guestrooms and suites, exuding elegance and comfort with modern amenities and stylish decor, ranging from 38 to 190 square metres.

Diverse Dining Options
With various dining venues such as The Oasis, Al Forno, Tea Lounge, and Al Tekkeya, guests can embark on a culinary journey catering to different tastes, complemented by 24-hour in-room dining service.

To experience luxury and convenience in the sacred city of Makkah, book your stay at Jabal Omar Hyatt Regency Makkah.

Important information:

Please note there are special Meal rates during Ramadan.

During Ramadan there will be no club access.

Please note there is different pricing for Extra Beds in Ramadan.

Please note Food and beverage items during Iftar and Sahour took in the restaurants must be consumed in the outlet only. As per policy, no food and beverage item from the outlet can be taken away and can only be consumed in the dining venue.

Hotel reserve the rights to charge 1 nights payment irrespective of prepayment policy if guest reserve more than 3 rooms at any given point in order to reduce fake bookings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs SAR 249 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    People no matter the age stay for SAR 125 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.9
Based on 20000 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 9.54
Overall Experience: 9.01
علي • family_with_children • kw
8
اقامة مميزة
Pros:

حسن الاستقبال
اشكر موظفين الاستقبال على خدمتهم الرائعه
وتعاملهم الراقي مع النزلاء

Cons:

لاشي

2026-06-20 • via Nuitee
M
Moteb • extended_group • sa
10
2026-06-20 • via Nuitee
أحمد • solo_traveller • sa
10
2026-06-20 • via Nuitee
M
Mohamed • solo_traveller • eg
10
2026-06-20 • via Nuitee
A
Asam mohammed • extended_group • om
9
2026-06-20 • via Nuitee
R
Redha Alhashmi • solo_traveller • ae
9
Pros:

كل شي روعه من الاستقبال والطاقم والمطعم والفطور كل شي روعه

Cons:

عدم وجود مكينة قهوة في الغرفة

2026-06-20 • via Nuitee
A
Ali • couple • qa
10
2026-06-20 • via Nuitee
A
albarwani • solo_traveller • om
8
2026-06-20 • via Nuitee
M
Mohammed • couple • sa
9
2026-06-20 • via Nuitee
A
Ali • couple • ae
10
2026-06-20 • via Nuitee
عيد • couple • sa
10
2026-06-20 • via Nuitee
A
abdeen • couple • sa
10
2026-06-20 • via Nuitee
A
Ali • family_with_children • qa
10
إقامة رائعة
Pros:

القرب من الحرم، خلف التوحيد مباشرة، والوصول للساحة بسرعة
الفندق جديد ضمن سلسلة فنادق جبل عمر، وفي أسفله محلات كثيرة ومقاهي ومطاعم، مثل خطوة جمل وابن داوود
وفي البرج المجاور له لحظة كيف والرومانسية وغيرها
لا تحتاج للدخول في زحام أبراج الساعة مع وجود كل الخدمات عندك بدون زحمة
المصاعد واسعة، والاستقبال كبير وفيه ضيافة
رجال الأمن من خيرة الرجال، وكانوا متعاونين بشكل كبير في مشكلة صغيرة عند مغادرتي
السعر في هذه الفترة كان مميز

Cons:

لا يوجد

2026-06-20 • via Nuitee
T
Turki • family_with_children • sa
9
مكان جميل وقريب من الحرم والخدمات
Pros:

المكان مناسب وتعامل الموظفين جيد والعمال والخدمات ومسئولهم كان ممتاز ومتعاون جدا

Cons:

كان فيه تأخير في الدخول للغرف وبعض المفاتيح لا تفتح الأبواب يقول موظفوا الاستقبال في مشكلة عامة في النظام بالكامل

2026-06-20 • via Nuitee
S
Salman • solo_traveller • tr
10
Pros:

Herşey çok iyi

Cons:

Restaurant

2026-06-20 • via Nuitee
A
Ali • couple • qa
9
2026-06-20 • via Nuitee
M
mahmood • couple • bh
8
إقامة موفقة وممتعة ونامل في المرات القادمة بكل ثقة
Pros:

ترحيب و استقبال موظفة الاستقبال وعباراتها ودعواتهاالجميلة وموقعه ونظافته وتوافر الخدمات وفخور جدا بسعودة الموظفين في معظم مرافق الفندق وفي خدمة المعتمرين ومنها للأمام دوما بقيادة ولي العهد الأمير محمد بن سلمان حفظه الله ورعاه

Cons:

موقعه الممتاز بخطوات من المسجد الحرام

2026-06-20 • via Nuitee
F
fahad • family_with_children • sa
10
2026-06-20 • via Nuitee
O
OBAID • family_with_children • kw
10
Pros:

كل شي جميل

Cons:

لا يوجد

2026-06-20 • via Nuitee
S
Sadek • solo_traveller • gb
9
Pros:

Great location, helpful staff, clean rooms

2026-06-20 • via Nuitee