Jabal Omar Hyatt Regency Makkah

Hotels
•
Hyatt Regency
8.9 (20000 reviews)
Jabal Omar, Ibrahim Al Khalil Road , Makkah , SA
+966 12 577 1234

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Good food quality
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
8.04
The room carpets were reported as dusty and filthy, indicating a need for updating and improved cleanliness.
Service
9.51
Exceptional service noted, particularly from staff member Riad and Mr. Abdul Salaam, with many positive experiences highlighted.
Location
9.55
The hotel is conveniently located close to the Haram, which was well received by guests.
Room Quality
8
Room quality was negatively impacted by dated carpets and malfunctioning electrical outlets.
Amenities
9.03
General amenities were good, though some issues were reported about service responsiveness.
Value for Money
8.49
While the location provides a good value, the high room rate was criticized given the cleanliness issues.
Food and Beverage
9.54
Breakfast and buffet services received high praise, particularly for the food quality and selection.
Overall Experience
9.01
Despite some negative aspects noted, the overall guest experience was largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:49

Property Description

Prime Location
Located just a one-minute walk to Al-Masjid Al-Haram, Jabal Omar Hyatt Regency Makkah offers a convenient and spiritually enriching stay in the heart of Makkah.

Luxurious Accommodations
The hotel boasts 656 spacious guestrooms and suites, exuding elegance and comfort with modern amenities and stylish decor, ranging from 38 to 190 square metres.

Diverse Dining Options
With various dining venues such as The Oasis, Al Forno, Tea Lounge, and Al Tekkeya, guests can embark on a culinary journey catering to different tastes, complemented by 24-hour in-room dining service.

To experience luxury and convenience in the sacred city of Makkah, book your stay at Jabal Omar Hyatt Regency Makkah.

Important information:

Please note there are special Meal rates during Ramadan.

During Ramadan there will be no club access.

Please note there is different pricing for Extra Beds in Ramadan.

Please note Food and beverage items during Iftar and Sahour took in the restaurants must be consumed in the outlet only. As per policy, no food and beverage item from the outlet can be taken away and can only be consumed in the dining venue.

Hotel reserve the rights to charge 1 nights payment irrespective of prepayment policy if guest reserve more than 3 rooms at any given point in order to reduce fake bookings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Location

Property Video

Guest Reviews

8.9
Based on 20000 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 9.54
Overall Experience: 9.01
M
mohammed • family_with_children • ae
9
كل الشكر لجميع الموظفين
Pros:

كل شي كان على ما يرام
والموظفين ساعدونا في تسجيل الدخول ووفروا لنا الغرف في نفس الطابق وبجانب بعض
فكل الشكر لهم.

Cons:

لا شي

2026-10-14 • via Nuitee
A
Abdul • solo_traveller • us
8
Pros:

Good

2026-10-14 • via Nuitee
A
Abdullahi Musa • solo_traveller • ng
10
Pros:

The proximity to the masjid, breakfast services

Cons:

Delay in the cleaning of the rooms

2026-10-13 • via Nuitee
T
Theeb • family_with_children • kw
1
لم نرتاح في المكان بسبب الصيانه والازعاج
Cons:

رائحه المكان كلها صبغ بويه والرائحه لم تجعلنا ننام ونحن متعبون جداً

2026-10-13 • via Nuitee
S
SALAMA • extended_group • ae
9
Pros:

النظافة
القرب من بوابة العمرة

Cons:

جهاز صوت الآذان لم يكن يعمل مع العلم اني تواصلت ما حلول المشكلة

خدمة غسيل الملابس لم يتم الالتزام بالوقت وتواصلت وياهم

2026-10-13 • via Nuitee
M
Majid • couple • ae
9
2026-10-13 • via Nuitee
مستورة • family_with_children • sa
8
2026-10-13 • via Nuitee
مستورة • couple • sa
9
2026-10-13 • via Nuitee
F
FAHAD • family_with_children • kw
9
2026-10-13 • via Nuitee
O
Ossama • couple • eg
9
2026-10-13 • via Nuitee
M
Mohammed • family_with_children • eg
10
2026-10-13 • via Nuitee
G
Ghofran • couple • ae
1
Pros:

يرجي الاتصال دخلو علينا رجل للغرفه واضطرينا نعمل جيك اوت ولم يسترجعو المبلغ وهذا تصرف غير لا وق أبدا وتم الاتصال ب بوكينج لا احد يجيب

Cons:

الأسلوب

2026-10-13 • via Nuitee
M
MHM • solo_traveller • sa
10
2026-10-13 • via Nuitee
M
Mohammad • extended_group • sa
10
2026-10-13 • via Nuitee
F
Farrukh • family_with_children • us
9
2026-10-13 • via Nuitee
ايمان • couple • sa
10
جميله والاكل راىح والنضافه جميله جدا واشكر الي ينظف والي يحرس
Pros:

الحراس

Cons:

بعد الا ستقبال عن مدخل الحرم

2026-10-13 • via Nuitee
M
Maryam • couple • ng
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-10-13 • via Nuitee
N
nizar • solo_traveller • ma
10
2026-10-13 • via Nuitee
R
Raed • couple • kw
3
2026-10-12 • via Nuitee
بدر • couple • sa
10
اشكر الجميع علي حسن الاستقبال والمعاملة وسرعة إجراءات الدخول والخروج وخاصة الاستاذ عصام والاخت لينه
Pros:

ممتاز

Cons:

السعر مرتفع يليت تكون الاسعار اقل شوي
ومشكورين

2026-10-12 • via Nuitee