Country Inn & Suites by Radisson, Gatlinburg, TN

Hotels
•
Choice Hotels International
8 (2619 reviews)
421 Reagan Lane, Gatlinburg, Tennessee, 37738 , Gatlinburg , US
1-865-412-1004

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Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Elevator
Fitness facilities
Television in common areas
Library
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Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty rooms
Poor parking

Categories

Cleanliness
6.83
Mixed reviews about cleanliness; some rooms mentioned as dirty.
Service
8.8
Mostly positive sentiments with some guests noting helpful staff.
Location
8.84
Frequent praise for the hotel's central location.
Room Quality
7.79
Rooms were described as comfortable and spacious, though some comments noted they were old.
Amenities
7.82
Enjoyable amenities like a good breakfast and pool, though some minor updates were suggested.
Value for Money
7.78
Generally good value highlighted despite some complaints about fees.
Food and Beverage
8.33
Good breakfast options and positive reviews on food.
Overall Experience
7.8
Appears to be generally positive with some notable complaints that impacted some individual scores.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:05

Property Description

Recreational Amenities: Stay active with a 24-hour health club and indoor pool.
Delicious Breakfast: Enjoy a complimentary full breakfast daily.
Convenient Location: Centrally located near popular attractions and recreational spots.

To make the most of your stay in Gatlinburg, book your room at Country Inn & Suites by Radisson today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 2619 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
R
Rebecca • solo_traveller • us
9
May 2026 visit
Pros:

I love how close it is to the main strip, the staff was super friendly and kind, and it was a quiet area.

Cons:

The pool was closed. My kids were disappointed.

2026-05-16 • via Nuitee
M
Michael • solo_traveller • us
4
2026-05-16 • via Nuitee
S
Shanna • family_with_children • us
8
2026-05-14 • via Nuitee
S
Sharrah • extended_group • us
1
2026-05-12 • via Nuitee
K
Kela • solo_traveller • us
10
I would definitely stay again !
Pros:

Everyone that i came across that worked there was so nice . Hotel was overall clean as well as my room . Location was good walking distances to the strip.

2026-05-12 • via Nuitee
B
Ben • couple • gb
9
PERFECT for exploring Gatlingburg
Pros:

WOW, literally a 1 min walk to main street. Perfect location to explore Gatlingburg

Cons:

All as expected, and exceeded

2026-05-11 • via Nuitee
J
jenny • extended_group • us
9
Confortable y agradable
Pros:

El desayuno estuvo muy bueno y fresco. La habitacion y baño comodos y muy limpios.

2026-05-11 • via Nuitee
V
Victoria • family_with_children • us
7
2026-05-10 • via Nuitee
C
Carlos • extended_group • es
8
2026-05-09 • via Nuitee
J
Jackie • solo_traveller • us
9
2026-05-09 • via Nuitee
H
Heather • family_with_children • us
8
Pros:

The staff is wonderful and they do an exceptional job of cleaning

2026-05-09 • via Nuitee
C
Cheryl • solo_traveller • us
9
2026-05-08 • via Nuitee
T
Theresa • family_with_children • us
8
2026-05-08 • via Nuitee
S
Simone • couple • au
10
Pros:

Great location. Close to walk to everything. Clean and comfortable. Great value for money.

2026-05-07 • via Nuitee
J
Jonathon • family_with_children • us
5
It was an ok stay because it was so close to the strip
Pros:

Proximity to main strip

Cons:

Pool was in the basement which was weird also wasn’t really heated. Laundry was out of order which sucked because my son’s basketball tournament. Rooms weren’t super clean or nice

2026-05-05 • via Nuitee
C
Christina • solo_traveller • us
10
2026-05-05 • via Nuitee
A
Andrew • couple • us
5
I probably would not recommend this hotel or stay here again!
Pros:

The location was nice

Cons:

The room stunk like mold and had a film over the furniture.

2026-05-04 • via Nuitee
A
Aaron • family_with_children • us
4
Pros:

Great location..was a very short walk to the strip

Cons:

Breakfast was very limited..beds were extremely uncomfortable..occupants in adjoining room had a dog that barked all night...pool was supposedly heated but was absolutely freezing. definitely disappointed and will not book here again.

2026-05-03 • via Nuitee
D
Dongmei • solo_traveller • cn
5
2026-05-03 • via Nuitee
G
Greg • solo_traveller • us
10
2026-05-02 • via Nuitee