Country Inn & Suites by Radisson, Gatlinburg, TN

Hotels
Choice Hotels International
8 (2619 reviews)
421 Reagan Lane, Gatlinburg, Tennessee, 37738 , Gatlinburg , US

Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Elevator
Fitness facilities
Television in common areas
Library
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty rooms
Poor parking

Categories

Cleanliness
6.83
Mixed reviews about cleanliness; some rooms mentioned as dirty.
Service
8.8
Mostly positive sentiments with some guests noting helpful staff.
Location
8.84
Frequent praise for the hotel's central location.
Room Quality
7.79
Rooms were described as comfortable and spacious, though some comments noted they were old.
Amenities
7.82
Enjoyable amenities like a good breakfast and pool, though some minor updates were suggested.
Value for Money
7.78
Generally good value highlighted despite some complaints about fees.
Food and Beverage
8.33
Good breakfast options and positive reviews on food.
Overall Experience
7.8
Appears to be generally positive with some notable complaints that impacted some individual scores.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:05

Property Description

Recreational Amenities: Stay active with a 24-hour health club and indoor pool.
Delicious Breakfast: Enjoy a complimentary full breakfast daily.
Convenient Location: Centrally located near popular attractions and recreational spots.


To make the most of your stay in Gatlinburg, book your room at Country Inn & Suites by Radisson today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 2619 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
K
Katelin extended_group us
6
2026-07-04 via Nuitee
M
Mary Beth solo_traveller us
10
Pros:

Big room, good beds and the pool in the basement was awesome! The breakfast was also excellent!

Cons:

It was a little confusing finding the hotel at first but I called the hotel and was given great directions.

2026-07-04 via Nuitee
K
Kelly couple us
8
2026-07-03 via Nuitee
T
Theodore couple us
1
Very disappointed
Pros:

Food not too good and location of motel not good. Not enough parking spaces.

Cons:

Safety outside of motel.

2026-07-03 via Nuitee
K
Kay family_with_children us
6
2026-07-02 via Nuitee
G
Gale couple us
9
Pros:

Location

Cons:

Parking

2026-07-02 via Nuitee
S
Surya solo_traveller us
3
Cons:

Bathroom was clogging
Room was high smoking smell

2026-07-01 via Nuitee
M
Mariela couple us
10
I’ll come back!
Pros:

Very clean

Cons:

None

2026-07-01 via Nuitee
A
AMANDIO BALDI couple br
8
Central
Pros:

Localização

2026-06-28 via Nuitee
C
Carol family_with_children us
10
Pros:

It was a great breakfast and the staff were fantastic. The location is great close to the main street in Gatlinburg. We saw a bear walking through the parking lot.

2026-06-28 via Nuitee
J
James family_with_children us
6
Not too bad of a place. Staff were nice and the breakfast was good
Pros:

Nice location

Cons:

A/C made a lot of noise

2026-06-28 via Nuitee
A
AMANDIO BALDI couple br
9
Muito boa
Pros:

Localização

2026-06-28 via Nuitee
M
MARCPAP solo_traveller us
10
2026-06-27 via Nuitee
M
Mike couple us
5
I would only book with a full refund possible. We decided to eat our $195 and just drive home.
Pros:

the motel was off the Main Street of gatlinburg. dont use maps as it takes you to the rear of the motel in a pay parking lot. judging from the lot view in the rear it was not a great place. however when you find the front looks ok with a gravel lot in front

Cons:

We did not stay or our night. just didn't look like a place we would have want to spend time at. May have been very nice however we chose to continue on without staying.

2026-06-26 via Nuitee
T
Tonya couple us
10
Great location & would stay there again!
Pros:

Location, clean & friendly staff!

Cons:

Nothing really-

2026-06-26 via Nuitee
J
Jennifer couple us
10
Pros:

Good breakfast. Love the location close to the strip.

2026-06-26 via Nuitee
B
Brian couple us
8
It was a delightful and relaxing
Pros:

Balcony by room

Cons:

Na

2026-06-25 via Nuitee
J
Jürgen couple de
8
Schönes, zentral gelegenes Hotel.
Pros:

Zerntral gelegen. Sehenswürdigkeiten schnell und gut erreichbar. Guter Ausgangspunkt für Ausflüge in den Great Smoky Mountains Nationalpark. Wir waren nur eine Nacht da. Frühstück war gut und im Preis inbegriffen.

2026-06-24 via Nuitee
C
Chris family_with_children us
10
Great facility that I would recommend to anyone looking for a wonderful intown place to stay!
Pros:

The breakfast was excellent and I was surprised by the variety! The location was wonderful in relationship to the attractions on the strip that were in easy walking distance!

Cons:

It would be nice if they could figure out a way to have some additional parking, it was very limited.

2026-06-23 via Nuitee
T
Ty2lyn solo_traveller us
7
Pros:

Convenient location

Cons:

Breakfast, it was ok not great.

2026-06-23 via Nuitee