Country Inn & Suites by Radisson, Gatlinburg, TN

Hotels
Choice Hotels International
8 (2619 reviews)
421 Reagan Lane, Gatlinburg, Tennessee, 37738 , Gatlinburg , US

Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Elevator
Fitness facilities
Television in common areas
Library
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty rooms
Poor parking

Categories

Cleanliness
6.83
Mixed reviews about cleanliness; some rooms mentioned as dirty.
Service
8.8
Mostly positive sentiments with some guests noting helpful staff.
Location
8.84
Frequent praise for the hotel's central location.
Room Quality
7.79
Rooms were described as comfortable and spacious, though some comments noted they were old.
Amenities
7.82
Enjoyable amenities like a good breakfast and pool, though some minor updates were suggested.
Value for Money
7.78
Generally good value highlighted despite some complaints about fees.
Food and Beverage
8.33
Good breakfast options and positive reviews on food.
Overall Experience
7.8
Appears to be generally positive with some notable complaints that impacted some individual scores.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:05

Property Description

Recreational Amenities: Stay active with a 24-hour health club and indoor pool.
Delicious Breakfast: Enjoy a complimentary full breakfast daily.
Convenient Location: Centrally located near popular attractions and recreational spots.


To make the most of your stay in Gatlinburg, book your room at Country Inn & Suites by Radisson today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 2619 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
R
Ryan couple ca
10
Pros:

The location was excellent. The outside has been updated and the rooms were comfortable and excellent for the price

2026-07-25 via Nuitee
J
Jefferies solo_traveller us
9
Pros:

Location was great, walking distance to downtown. The rooms were nice and clean and the breakfast was excellent.

2026-07-25 via Nuitee
A
Annelies solo_traveller nl
7
Pros:

Locatie is super!

Cons:

Het is wat gedateerd. Douchen in bad.

2026-07-25 via Nuitee
J
Jennifer family_with_children us
8
Over all it was a great stay
Pros:

It was close to downtown. Staff was friendly

Cons:

The beds were hard. I could not sleep that good because of it

2026-07-25 via Nuitee
A
Angela family_with_children us
9
Overall, very pleased.
Pros:

Staff was super friendly. They remembered us from last year, which is super impressive as that means there isn't a lot of turnover.

Cons:

Breakfast food is good but not fabulous.

2026-07-25 via Nuitee
S
Sylvia couple nl
8
Mooi hotel, hele leuke plek
Pros:

Fijne plek, goede ligging

Cons:

Nvt

2026-07-25 via Nuitee
M
mithilesh solo_traveller gb
10
Amazing
Pros:

Value for money

Cons:

Mattress were high length

2026-07-25 via Nuitee
A
Amalia family_with_children ro
3
disappointed
Pros:

the location

Cons:

old, not clean, poor quality

2026-07-23 via Nuitee
J
Jamil family_with_children qa
10
Great customer service and felt very good. Great staff
Pros:

Location

Cons:

Nothing

2026-07-23 via Nuitee
M
Mark family_with_children us
10
We had a lovely experience here as a family and would definitely come back.
Pros:

It’s close to everything with wonderful views in the distance and great sized rooms. Also, they had possibly the best continental breakfast we’ve ever had.

Cons:

N/A

2026-07-23 via Nuitee
J
Jamil family_with_children qa
10
The staff was amazing and acted quick in a professional manner to all my requests. Super nice staff
Pros:

The location and the staff - very professional and friendly

Cons:

Nothing that I didn’t like.

2026-07-23 via Nuitee
D
Deborah family_with_children us
8
2026-07-22 via Nuitee
C
Christopher solo_traveller us
9
Great location at a reasonable price.
Pros:

Great Location, right around the corner from main strip in gatlinburg. You can walk everywhere, rooms were nice, staff were nice. Descent breakfast bar if you looking to save money, great eating spots on strip, you can hear a pin drop in the middle of the night it’s so quiet.

Cons:

There is really nothing bad to say or didn’t like about the property. Yes will stay there again.

2026-07-21 via Nuitee
C
CHUN couple us
9
2026-07-21 via Nuitee
G
George family_with_children us
9
2026-07-20 via Nuitee
M
Marcella solo_traveller us
8
Pros:

Everything great from the location to the staff.

2026-07-20 via Nuitee
D
Day family_with_children us
8
2026-07-20 via Nuitee
T
Timothy couple us
10
Pros:

The breakfast were great, had different verities every day.

2026-07-19 via Nuitee
Z
Zachary Uzmack solo_traveller us
5
Budget hotel, good for quick stay on way through.
Pros:

We seen bears every night.
The bathroom was updated and clean.
Not too far from the strip.
Free cookies, (although a bit hard).
Staff were friendly

Cons:

Hotel was a little run down, The door handle had to be repaired because it was falling apart. The mini fridge was barely cold, even on the max setting. The shower curtain was too short, letting water spray out onto the floor.

One of our rooms needed a new AC unit right off the get go.

The elevator broke down, leaving my 6 year old son and other family members stuck inside it until the fire department showed up and had a hard time getting the doors open to get them out.

Pool in the basement wasn't very clean.

2026-07-19 via Nuitee
J
Jennifer solo_traveller us
7
2026-07-19 via Nuitee