Ritz Plaza

Hotels
7.3 (488 reviews)
45 The Mall , Amritsar , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Courteous Staff
Nice breakfast
Great location
Sensational food
Attentive service
Cons:
Bathroom cleanliness
Old mattresses
Broken facilities
Presence of cockroaches

Categories

Cleanliness
5.9
Bathroom should be more clean and presence of cockroaches noted.
Service
8.4
Courteous staff and attentive service noted in several reviews.
Location
8.4
Great location highlighted in multiple reviews.
Room Quality
5.9
Old mattresses and broken facilities mentioned.
Amenities
7.2
Standard quality for this hotel tier.
Value for Money
6.9
Value perception affected by old facilities.
Food and Beverage
8.4
Sensational food and good breakfast options.
Overall Experience
7.3
Overall pleasant experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:57

Property Description

Luxurious 4-Star Stay at Ritz Plaza, Amritsar

Modern Amenities: Enjoy a comfortable stay with air-conditioned rooms equipped with flat-screen TVs, minibars, and scenic views of the pool and garden. The private bathrooms feature both a shower and a bath for your relaxation.

Convenient Facilities: Benefit from a buffet restaurant, 24-hour front desk, meeting facilities, and a tour desk. The hotel also offers special amenities for differently abled guests and car rental services for exploring the city hassle-free.

Dining Delights: Indulge in a culinary journey at the hotel's restaurant offering Indian, Regional, and Chinese cuisine. Unwind at the Polaris Bar with refreshing beverages or enjoy hot drinks at Café 24, open 24/7.

Experience luxury and convenience at Ritz Plaza - Book your stay now!

Important information:

Please note the pool usage guidelines:
1) Entry to the pool will be allowed only with proper swimming costumes. This is a mandatory requirement and guests are supposed to carry their costumes with them.
2) Swimming pool is closed on every Monday for maintenance and cleaning.
3) Swimming pool may also be closed in event of any mechanical failure and no prior information can be given for this.
4) Entry to the pool for guests will be as per timings specified by the Management. No guest is allowed to use the pool beyond the time specifications.
5) Swimming Coach/life guard will be available only in the timings specified by the management.
6) No food or beverage service/consumption is allowed while using the pool.
7) Local ID's and unmarried couples are not allowed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 6 years old to 12 years old stay for Rs. 799 per person per night when using an available extra bed.
    Adults stay for Rs. 899 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 488 reviews
Cleanliness: 5.9
Service: 8.4
Location: 8.4
Room Quality: 5.9
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 8.4
Overall Experience: 7.3
G
Gupta solo_traveller in
5
Pros:

The building is old, not maintained properly and the pool was very dirty specially the surroundings of the pool

Cons:

Food, staff and the room

2026-05-30 via Nuitee
S
Sharwan couple in
8
Shall definately recommend to my friends and relatives
Pros:

It was upto my expectation. Reception Staff was very cooperative. Room and Washroom was properly clean.

2026-05-22 via Nuitee
R
Ramit couple in
1
2026-05-20 via Nuitee
M
Mikin solo_traveller in
9
Great value for money.
Pros:

Good location. Excellent staff. Decent breakfast. Superb value for money.

Cons:

Bathrooms are a bit dated. Hot water at night can be an issue.

2026-05-15 via Nuitee
S
Sonali couple ae
4
Disappointing
Pros:

I liked that how conveniently it is located in the center .. Staff in housekeeping and F&B were accommodating and front office staff was also good especially evening shift were nice

Cons:

I absolutely didn’t like how disappointing the WIFI they have if you have room on 2 floor it won’t reach to your room .. for hot water every time u need to inform reception and they will switch on heater.. they moved my room on ground floor so wifi could work but then no Ac only fan .. also i ask for extension since my flight was evening 6 the lady in the sari was very rude on the phone and also when i confronted her if she can take 1000 rupees and extend for me till 5 would be helpful but instead she charge me extra 200 and said untill 6 u need to pay 1200 the tone was very rude which definitely made me uncomfortable and i walked out from the reception.. other staff are nice but sari lady needs to learn about hospitality.. if that’s how she treats guest i am sure no one will return back to hotel.

2026-05-13 via Nuitee
S
Sonali couple ae
6
2026-05-12 via Nuitee
B
Brijesh family_with_children in
9
Over all good stay
Pros:

Clean property

Cons:

Swimming pool rules

2026-05-12 via Nuitee
S
Sonali couple ae
6
Its decent in terms of pricing staff were very helpful and friendly but the cleanliness is the concern since its a very
Pros:

I loved the property how centrally it is located and about 3km from golden temple

Cons:

I stayed for almost 4 days in this property and my only concern was the cleanliness there were cockroaches inside the bathroom and room which was very un pleasant i complained and they send someone for cleaning but even after cleaning i saw cockroaches inside bathroom and bed corners

2026-05-10 via Nuitee
V
Virdi solo_traveller in
6
2026-05-09 via Nuitee
S
Shakti solo_traveller in
8
Pros:

Location is very good, value for money

Cons:

Had to call each time at the reception to switch on and off the AC and hot water..
There was no AC control in the room on asking, the staff said it's not there on 1st floor ..
Hot water was switched on only when asked..

2026-05-07 via Nuitee
P
Peter family_with_children gb
8
Top banana, would stay again.
Pros:

Lovely attentive staff, the buffet breakfast was good, and the property was in a good location.
We just had a great stay.

2026-05-07 via Nuitee
I
Irfana solo_traveller in
10
Pros:

Ambience and behaviour of staff. Rooms are very clean.

2026-05-03 via Nuitee
R
RAIES family_with_children in
8
Pros:

Everything

2026-04-30 via Nuitee
S
Shranandeep couple in
1
2026-04-29 via Nuitee
G
gurvinder solo_traveller in
10
2026-04-14 via Nuitee
R
RAVIKANTH family_with_children in
8
Nice stay
Pros:

Location is good.Hotel is situated in a calm area.

Cons:

Could be improved the interior.

2026-04-06 via Nuitee
S
Satish Kumar family_with_children in
9
2026-04-01 via Nuitee
G
gurvinder family_with_children in
8
Pros:

I'm regular stay last 10 years. Value for money. Best location huge parking Good food

Cons:

Old tv . Water flask and tea flask very old . Food price higher side

2026-03-30 via Nuitee
M
Mitesh family_with_children in
9
Pros:

Location is good, on main road. And staff is very polite.

2026-03-29 via Nuitee
A
Anil family_with_children in
8
2026-03-28 via Nuitee