Holiday Inn Express & Suites Pittsburgh North Shore by IHG

Hotels
•
Holiday Inn Express
8.2 (1913 reviews)
228 Federal Street , Pittsburgh , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Clean rooms (in some reviews)
Good breakfast options
Cons:
Dirty rooms
Issues with amenities
High price concerns

Categories

Cleanliness
7.59
Several reviews mention dirty conditions and uncleaned facilities.
Service
9.06
The staff was described as friendly and helpful.
Location
9.1
Multiple reviews highlighted great locations, especially for events.
Room Quality
7.05
Issues with dirty rooms and elements not functioning properly were mentioned.
Amenities
8.58
General amenities were acceptable; breakfast was mentioned positively.
Value for Money
7.54
Concerns over pricing, especially when compared to quality.
Food and Beverage
8.59
Breakfast was generally described positively.
Overall Experience
8.06
Despite some issues, most reviews indicate a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:32

Property Description

Luxurious Amenities
Featuring an indoor swimming pool and a 24-hour fitness centre, Holiday Inn Express & Suites Pittsburgh North Shore offers a perfect blend of relaxation and wellness during your stay.

Convenience at Your Fingertips
All guest rooms are equipped with a microwave, a coffee machine, and a cable TV, ensuring that your comfort is a top priority.

Delightful Offerings
Start your day right with a complimentary breakfast served each morning, and take advantage of access to a 24-hour business centre for all your work needs.

Book your stay at Holiday Inn Express & Suites Pittsburgh North Shore now for an unforgettable experience in the heart of Pittsburgh.

Important information:

Please note, parking is limited to 1 space per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 28 per day.

Location

Guest Reviews

8.2
Based on 1913 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.05
Amenities: 8.58
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.06
K
Kimberly • couple • us
7
Great location, good enough but not great room.
Pros:

Location! That is really the key with this one, it’s right across the street from the Pirates baseball stadium and Wright in the heart of downtown walkable to almost everywhere. The free breakfast was pretty good actually, quality for the most part!

Cons:

Everything is outdated and a little dumpy, they keep it clean, but it’s hard for it to look clean when everything’s so old. The “swimming pool.” was exceptionally not good. It’s super dumpy, but I guess if you had a couple little ones and you didn’t mind being in a dark dingy basement looking tiny pool it would work fine.

2026-06-19 • via Nuitee
B
Brandy • couple • us
10
Pros:

Neat, clean

Cons:

Traffic noise

2026-06-19 • via Nuitee
L
Liliia • couple • us
10
Thank you to the hotel staff for your kindness, attention, and great service. You made our stay very pleasant!
Pros:

Great hotel! Everything was clean, comfortable, and well organized. The staff was very friendly and helpful. The room had everything we needed for a pleasant stay. We really enjoyed our time here and would definitely recommend this hotel to others.

Cons:

No

2026-06-18 • via Nuitee
P
Pemberton • couple • us
9
2026-06-16 • via Nuitee
V
Valerie • family_with_children • us
9
2026-06-15 • via Nuitee
O
O’Neill • couple • us
10
2026-06-15 • via Nuitee
T
Taylor • family_with_children • us
8
Room was great, alittle pricey, but could beat location
Pros:

Location to the baseball stadium.

Cons:

Parking, traffic from bridge directly out the window, value could be better.

2026-06-15 • via Nuitee
D
Dezi • couple • us
10
2026-06-13 • via Nuitee
G
Grace • couple • us
5
It was okay, not the best Holiday Inn.
Pros:

The room was clean and the bed very comfortable.

Cons:

Lobby was under staffed so it took 25 minutes to check in. Parking fee wasn’t fun. The toilet would run for about 5 minutes after flushing and it was very loud. The room was very small for the price and there was a loud scary knocking in the hallway after we got to our room.

2026-06-13 • via Nuitee
R
Rick • couple • us
8
Would definitely stay again if in the area. Walking distance to the ballpark and riverfront.
Pros:

The property was clean, quiet, and near the riverfront.

2026-06-12 • via Nuitee
J
Jacob • extended_group • us
6
Pros:

Breakfast was good and staff were nice.

Cons:

Room smelled very weird. Blinds were broken. A/C was very loud. Way too expensive for what it is.

2026-06-12 • via Nuitee
H
Heather • couple • us
10
2026-06-11 • via Nuitee
C
Cynthia • solo_traveller • us
6
2026-06-10 • via Nuitee
A
Arlene • solo_traveller • us
9
Wish we’d planned on staying longer
Pros:

Good location, parking was easy, clean, spacious and good coffee and breakfast

Cons:

Nothing

2026-06-10 • via Nuitee
R
Robin • couple • us
5
Pros:

Location was great

Cons:

Poor customer service

2026-06-08 • via Nuitee
E
Elisa • family_with_children • us
8
2026-06-08 • via Nuitee
B
Brittany • couple • us
1
2026-06-08 • via Nuitee
S
Sarah • couple • us
1
by far the would place i’ve booked
Pros:

absolutely nothing

Cons:

extremely rude staff, dirty place, slimiest money stealers.

2026-06-08 • via Nuitee
D
Debra • couple • us
6
Nice place close to places in north shore but staff wasn’t prepared for the busy day.
Pros:

The location is great for anything going on in the North Shore. Nice hot breakfast in the morning.

Cons:

There was only two people checking people into rooms the day of a big concert and everywhere was sold out.
People were lined out the door. Hotel would not accept early check-ins.
Also once we got into our room and turned on the air conditioner it had a horrible mildew smell. They need to address that smell.
Also the parking isn’t right next door to hotel. It’s a good walk away from the entrance.

2026-06-07 • via Nuitee
P
Patricia • family_with_children • us
10
Served its purpose and was clean and comfortable. Also great breakfast!
Pros:

Very clean. Great staff and moved fast considering how busy they were.

Cons:

I was a little frustrated that we had to pay for parking. This should definitely be included on the stay. I’ve never had to pay for
parking at a hotel before.

2026-06-07 • via Nuitee